The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful advice and great product! Very happy!”

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Posted 6 years ago

“Clarified the order quickly and processed. Delivery was within a very reasonable time frame.”

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Posted 6 years ago

We are glad to hear that you are pleased with our service. Keep in touch! Thanks!

Posted 6 years ago

“Great service great price delivered promptly. Our barking problem has gone away with the citronella collar after our border collie figure out how to bark through the electric barking collar. Fortunately our Kelpies haven't figured that one out yet.”

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Posted 6 years ago

“Dog collar stopped working, one call to the extremely helpfull staff at the dog line and a replacement unit was shipped immediatly. thanks guys.”

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Posted 6 years ago

“Purchased a collar for my daughter to stop the dog from barking. Seemed to work for a few days but then she either got used to it or it stopped working. Will check with her and see how it is going.”

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Posted 6 years ago

“The staff could not be more helpful - went above and beyond to assist me with a replacement item. Service is quick and communicated clearly and promptly. Great people to deal with! Thanks!”

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Posted 6 years ago

“my dog "Missy" and I are very happy with this product”

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Posted 6 years ago

“Very helpful and efficient with enquiries! Order arrived in no time at all. I will be using the dog line again. Thank you”

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Posted 6 years ago

“It is great to know that there are still people in business that you can trust and rely on. That’s why I recommend The Dog Line because of their great service. Thank you, The Dog Line!”

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Posted 6 years ago

“I'm so pleased with the service at The Dog Line. They have been really helpful with any information I've needed.”

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Posted 6 years ago

“After purchasing our Dog Line item, we were then informed of the day of arrival. Item arrived two days ahead of time and is working well.”

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Posted 6 years ago

“I have just moved into a over 50's Lifestyle Village and I have 2 toy poodles one who loves to bark. The first week I was here a complaint was made even though I did tell my neighbors that it would take them a little while to settle in. So to be on the safe side I purchased an ultrasonic device and also a citronella collar both have lived up to expectations. I would recommend these products to anyone that has a dog with a barking issue.”

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Posted 6 years ago

“Very quick postage”

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Posted 6 years ago

“Easy to use website Order arrived quickly Very happy with product”

The Dog Line 5 star review on 3rd May 2018

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Posted 6 years ago

Oh wow! Thanks for sharing that great photo of your beautiful blue healer, Heather! And we are glad that you're satisfied with your service and products! Keep in touch! Cheers!

Posted 6 years ago

“I purchased a citronella collar for my dog and the pricing of the dog line was much more affordable than in pet stores. The collar seems to be successful so far and we hope it continues. They are also great with making sure the product is suited and helpful with sending follow up emails.”

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Posted 6 years ago

“With the instructions from the DogLine team I got fast results.”

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Posted 6 years ago

“i like how they offer the Ezidebit option so you can spread out the cost it makes it a lot easier to buy and to pay. Thanks The Dog Line”

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Posted 6 years ago

“The Dog Line helped me set up my dog fence and for over 5 years they are still really accommodating with my inquirie. - Sophie”

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Posted 6 years ago

“We purchased the Citronella Collar and it has worked wonders with our dog plus the company sent an additional can of citronella and a few treats along with a cute toy for him to carrying around the yard.Well Done Guys & Gals”

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Posted 6 years ago

“Great product reliable batteries last for ever friendly service fast delivery worth spending that extra coin for a far better product”

The Dog Line 5 star review on 29th April 2018

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews