The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product works well only used it few times with good results”

The Dog Line 5 star review on 1st September 2018

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Posted 6 years ago

That's perfect, Russel. We are so glad that it works well on your beautiful dog. Thanks for sharing your review and your dog's photo. We surely love it.. Keep in touch!

Posted 6 years ago

“Easy to use website with all the information I needed plus more. Once I decided on a product and purchased it was packed and delivered so quickly. Product exceeded my expectations and has be so fantastic. So glad it's waterproof as well as she went pelting into the dam with it on and still works like nothing ever happened. As for training with the collar I just love it couldn't have done a better job!!”

The Dog Line 5 star review on 31st August 2018

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Posted 6 years ago

That's terrific news Rebecca. We are so glad to hear that the training collar really works well on your best bud. HIs beautiful by the way. And we aim for great service for our customers. Thanks for boosting us up with your great review. Keep in touch!!

Posted 6 years ago

“When we received our order it was not as expected. However when i rang the order was fixed and all sorted by a lovely staff member Thanks for the great service”

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Posted 6 years ago

“The Wireless Dog Fence gives Dozer total yard freedom. He knows his boundaries and sits for his collar before going to the yard.We think it is a great investment and gives us peace of mind knowing he is contained within our yard as we do not have a fenced property.Prior to the wireless fence Dozer was attached to an upstairs lead and a yard running wire. Being a Blue Heeler,he chased anything that moved including cars and at that point we seriously thought the Wireless fence was the way to go. Thanks to your Staff, who made it all too easy and the online tutorials gave us different options. Many thanks from 2 happy customers...Ailsa and Don.”

The Dog Line 5 star review on 30th August 2018

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Posted 6 years ago

That's absolutely amazing news, Ailsa and Don. We are so glad to hear the great success of wireless dog fence you got from us to Dozer. Dozer really looks happy to be off lead and be able to run without you getting worried. Thanks for the lovely photo too. Keep in touch!

Posted 6 years ago

“Very happy with the outdoor bark house! Quick delivery to appease the complaining neighbours and ensure that my puppy Pedro was a little quieter during the day.”

The Dog Line 5 star review on 29th August 2018

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Posted 6 years ago

That's is so awesome to know that, Rebecca. And I am glad that handsome Pedro is settled now. Thanks for sharing this great review and this beautiful picture of Pedro and the bark control unit. Thanks again.

Posted 6 years ago

“All I can say is that The Dog Line has awesome service, awesome products and awesome people!”

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Posted 6 years ago

“Great service, from the guys. Thanks so much.”

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Posted 6 years ago

“The service was amazing. Very fast delivery and the staff called to let me know what colour product was being sent and if I was happy with that. Very impressed. Thank you.”

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Posted 6 years ago

“The Dog Line rules! Thank you for helping me safely secure my dog and granting me this peace of mind!”

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Posted 6 years ago

“Stix is a yapper so we sought help from The Dog Line. We started with a vibrating collar but her will to bark was stronger than her fear of vibration so we sought further help from The Dog Line and were advised to try the static collar. We purchased the static collar and walla no more barking. She has ad a few barks but jumps about 3 feet high and consequently stops barking. I am now able to vacuum the house without her chasing the vacuum cleaner and barking continuously. Thanks The Dog Line for fixing out yapping dog. She is now like a tamed lion and has become more lovable. Perhaps you should add excellent after Very Good. because it is an excellent solution.”

The Dog Line 5 star review on 17th August 2018

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Posted 6 years ago

“Fantastic, quick secure postage and best of all cheapest on the market..”

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Posted 6 years ago

“We went away for a couple of nights and after the first night we received a call from our neighbour who told us he and his family were up all night due to our doberman constantly barking. So we acted quickly and bought a good quality shock collar from the dog line. After 1 day of use our boy has learned not to bark whilst he is wearing it. Even the postie can make a delivery without being harassed it's quite amazing to see. Worth every dollar and will recommend to others.”

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Posted 6 years ago

“I recently bought the Sportdog SD-425E from "The Dog Line" and I am really pleased with this ECollar - dog training collar. My dog 'Bella' is a 4 year old LabradorexBoxerxStaffy and I have had her for the past 2 years; - have spent some time with training her but she has this tendancy to chase after Bush Turkeys (Qld local wild birdlife) if she knows they are around when we go for walks to the beach of forests. With the Sportdog SD-425E I am able to keep her under complete control. She will walk with me now, instead of darting off and doing her own thing. Much better that the 'Dogtra IQPlus' that I had a year ago - forever had problems with this brand and had to send it back to USA to fix. Would recommend the Sportdog ECollar to anyone who needs to regain control as the Alpha Male!”

The Dog Line 5 star review on 8th August 2018

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Posted 6 years ago

That's really cool to read this good results on Bella's new remote training system. We are happy that it works well on her. Keep in touch, Christopher! And thanks for sharing her beautiful photo too..

Posted 6 years ago

“The Dog Line makes everything easy for their clients. I also love that the items I ordered online came right on time. Thanks!”

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Posted 6 years ago

“The Dog Line's service is just superb! I love their quick postage and easy to install systems.”

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Posted 6 years ago

“I like that The Dog Line's website is very easy to navigate and I'm impressed with the fast delivery. Keep it up!”

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Posted 6 years ago

“Absolutely excellent service. Well priced, quality product, very fast delivery and I even received a call from The Dog Line to make sure I had chosen the correct dog collar size for my dog. Would use again in a heart beat and would certainly recommend purchasing from this company.”

The Dog Line 5 star review on 4th August 2018

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Posted 6 years ago

Oh, that makes our hearts happy! We do our best in everything we do for our clients. Thanks for sharing your awesome review and your puppy is beautiful. Keep in touch, Ebanny!

Posted 6 years ago

“Two thumbs up to The Dog Line for recommending quality products!”

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Posted 6 years ago

“Colin and the entire team made our lives better. My dog's barking issue is now resolved. I would definitely recommend you to my friends. Cheers!”

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Posted 6 years ago

“The Dog Line has been great! It has changed my dog's behaviour significantly, to the point my neighbours asked what had changed. My boy doesn't fuss when putting it on, and is just as happy with it on as he is with it off. A great tool.”

The Dog Line 5 star review on 31st July 2018

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Posted 6 years ago

That's a great news you've shared to us. And also the photo too. We are so glad that everything works well with your dog. Thanks again and keep in touch! The Dog Line Family

Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews