The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how competent their products are and how fast their postage is. Thanks, The Dog Line!”

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Posted 6 years ago

“The Dog Line solved my problem ! No more chickens injured and my dog know where he can go all the time. Thanks heaps!”

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Posted 6 years ago

“Very happy with products and service.”

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Posted 6 years ago

“Amazing how effective 'Little Dog Deluxe Anti-Bark Collar' is!! It worked on the 1st day and now after only 1 week, Misha (Mini Schnauzer) is a same happy 3 years old dog without barking and aggressive behavier towards to other dogs. I'm so happy with results so far :)”

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Posted 6 years ago

“I always wonder when I am reading reviews before making a purchase if they are the real deal. In this case they are. Colin goes out of his way to help make sure you are happy and get what you need, even to the point of helping me purchase my last items when WA was having a public holiday. I recommend him to my friends as I do you.”

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Posted 6 years ago

“The product works as it is meant to. Truly exceptional was the service and I believe I have its full measure. It was my frank stupidity the exposed Colin's patience, respect and steadfast intent to courteously assist me to secure a good outcome. I was embarrassed by my cluelessness and was so appreciative that Colin was not phased, irritated nor patronising. I think the product is very good but the man himself is exceptional and so is his supportive team. Top marks indeed”

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Posted 6 years ago

“Thank you Dog Line for the great service. The website was easy to use and the delivery was quick. Would definitely use this website again!”

The Dog Line 5 star review on 24th September 2018

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Posted 6 years ago

Wow! What a lovely photo, Emma. Thanks for sharing your review and that photo. That brightens our day! Keep in touch!

Posted 6 years ago

“We purchased a collar for our dogs barking, it worked instantly and we only leave it on him when he’s outside. Best thing we have every purchased and has helped us train him too.”

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Posted 6 years ago

“The product has been wonderful and after only a couple of days the behaviors I was having with my dog have been halted altogether. Cute mischief puppy, to well behaved lovable dog! The service was great and the follow up on my progress an unexpected bonus.”

The Dog Line 5 star review on 20th September 2018

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Posted 6 years ago

We are so glad to hear about the success of the product to your very cute little dog. Thanks for sharing your reviews and the photo of your adorable dog, Susan. Stay in touch!

Posted 6 years ago

“Very helpful friendly customer service, Extremely fast delivery, Great products that really do work!! I would not hesitate to purchase any products from dog line in the future.”

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Posted 6 years ago

“excellent comuster service, the only place where I have ordered online and they called me to Let me know I had ordered two different sizes and wanted to check it was correct before sending it out,very friendly, order arrived very fast. Great payment plans. 😊”

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Posted 6 years ago

“The neighbours two very large dogs bark continually the entire time the owners (recently moved in with the two "rescue dogs") are away at work...as soon as the owners return home..blissful silence. My daughter in law told me about the Dog House..like a Bird house..and sent me the link..i ordered and paid the extra for immediate delivery..the parcel arrived..i went direct to my Daughters residence (where the dogs are next door)..opened the parcel, popped the battery in, and turned the dial.... "The dogs were barking (and had been since early morning) and there was not a sound after the dial was turned...bliss!!! Now, the only sound you hear is if a vehicle or dog walker approaches, there is sometimes a single bark..then silence. Congratulations!!! Incidentally, my brother is ordering. My sister is ordering. and another friend is awaiting my email to order as I type.”

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Posted 6 years ago

“They helped make things easy getting the right product for my dog. Thanks, The Dog Line!”

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Posted 6 years ago

“I'm really happy with The Dog Line's service. They helped me choose the right collar for my dog and situation. Thanks heaps!”

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Posted 6 years ago

“Collar was a good pric, package arranged in good time”

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Posted 6 years ago

“Very helpful and knowledgeable many thanks again. Keep it up!”

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Posted 6 years ago

“love The Dog Line's quick and excellent service. Im very impressed.”

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Posted 6 years ago

“Service was fantastic with quick delivery. Product works amazing”

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Posted 6 years ago

“I was worried that the collar would not work but it works a treat! He was barking at 5am every morning which has now stopped! The service was great and very helpful!”

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Posted 6 years ago

“I really wanted to train my dog to listen to me off leash. It was so hard until i tried their Petsafe E-Collar. I didnt want to use it at first because of the negative stigma but after all the handy tips from The Dog Line website, I was able to purchase eith confidence and now using the collar with safety and in no danger of injuring my dog. Thanks alot TDL :)”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews