The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Dog Line are an amazing company for all your dogs needs. They go above and beyond their required level of service (they even called just to find out the sex of my dog to ensure the product they were provide was sufficient). I wouldnt hesitate to purchase time and time again from The Dog Line. Thanks for all you do!”

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Posted 9 years ago

“The Dog Line has brilliant service that has catered to our dog requirements over the last couple years, helping us keep the peace with our neighbours! Thumbs up!”

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Posted 9 years ago

“I purchased a sportsdog remote trainer for my Malamute and haven't looked back. I purchased a cheaper version prior and had nothing but trouble and not an understanding salesman, my dog wasn't responding and he crossed the road and nearly got hit by a car.I did some research and decided to call the dog line and spoke to Colin an explained the situation. I purchased the sportsdog and have been extreamly happy with it. I have found Colin and other staff to be always helpful and very good at explaining the products. I have been happy with the collar I have recently purchased an extra collar for my German Sheppard. Once again haven't looked back. I would recommend "The Dog Line" to anyone needing help with dog training. That extra support is appreciated.”

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Posted 9 years ago

“Excellent service and fast delivery of a quality product. I will definitely purchase again and recommend The Dog Line to every dog owner. Joan Fisher”

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Posted 9 years ago

“Whippy (the Whippet) has never been happier. We are on a few acres and for the first few months of having him we were always getting calls from our neighbours. "Whippy is here again!" We tried building expensive fences and restrictive dog runs. We would often have to leave him locked in the house or on a lead. Finally I rang the Dog Line, bought an FM electric dog fence and laid a perimeter wire around an acre. Admittedly, sometimes the training was a little traumatic for Whippy and us as he worked out where the boundary was and the cause and effect of the collar. After a few weeks however, he had it worked out and was confidently racing around and having fun. That was 18 months ago and he hasn't strayed at all since. We are hoping to get a playmate for Whippy soon and will be contacting The Dog Line for an additional collar. We would (and have) highly recommend trying an FM fence from the dog line; their product quality, service and advice have been great and as I said; Whippy has never been happier. Tony M St Andrews VIC”

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Posted 9 years ago

“Good products and an easy checkout process.”

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Posted 9 years ago

“I have purchased 3 products from Dog Line-a perimeter fence system and collar for Houdini the Kelpie and 2 bark collars for Bark at chooks all day Kelpie. The products arrived promptly and Col was on the end of the phone on a Sunday to happily answer questions. Loved the after sales service and the high quality of products.”

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Posted 9 years ago

“Due to an unfortunate incident involving my dog and another dog I had to get some "dangerous dog" items and I found them on Dog Line! Wow, when I rang to enquire about the products and postage I received very helpful advice eg measure the dog neck for right collar size. I put my order through and it was delivered within a week! I have to say that I am very pleased with the service and the products from Dog Line and will be looking for some treats now for xmas for my pooch. I highly recommend this site to anyone who needs to get any dog items and the prices are reasonable! Good on you Dog Line and keep on helping us dog owners in our hour of need. Cheers Lindy”

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Posted 9 years ago

“I have found the Dog Line to be a source of sound advice for products for our dog. The sales service is always spot on!”

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Posted 9 years ago

“Never ordered much on line before but this process was so easy for me. I was kept informed on the delivery time which was also very quick. Would highly recommend using Dog Line”

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Posted 9 years ago

“I purchased our pet containment collar from The Dog Line and am very happy with the product, the service, the communication and the ease of transaction.”

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Posted 9 years ago

“The Dog line were great. I have 2 Malamutes who were howling and bothering our neighbors. The citro collars are working great training them not to howl so we all get peace and quiet :) plus the extra treats thrown in with our order were much appreciated.”

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Posted 9 years ago

“The Dog Line went out of their way to be helpful with my order and their service was efficient and prompt. I would highly recommend them.”

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Posted 9 years ago

“I am very happy with the service and the products I purchased a barking collar for my small dog and it works a treat and the invisible fence for my larger dogs who have been escaping for years and not once have they got out since we put the fence up???? we rang up dog line for advise on how to set up fence and they were very patient with us and explained everything the services at Dog Line is brilliant and so are the products I tell everyone about them and I work in a pet shop so I have had experience with similar products but nothing even compares to dog line I would like to say Thankyou for saving my pets from lots of trouble from council and neighbours no more escaping and no more barking yay everyone is happy ????????”

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Posted 9 years ago

“We have a young Cocker Spaniel (Bailey) to us.who is an absolutely terrific friend to my wife and I. The only issue we have had with him is his desire to have the last word with any dog within hearing. His barking was getting annoying especially in the house. We purchased the dog debarking device from the Dog Line. It makes a noise only dogs hear when he barks, the results are instant. It fixed the problem within days. We only use it now on rare occasions when he forgets. Mostly we just show him the machine without batteries and he remembers that he doesn't like it. I also purchased one for my Brother in Law who has two boisterous and very vocal dogs. He also had similar results. The website was easy to navigate and the purchase was delivered very quickly. I would recommend the Dog Line to anyone looking to get aids to assist their best friend.”

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Posted 9 years ago

“There is a good product range and fast delivery. Advice is only a phone call away.”

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Posted 9 years ago

“We have 2 , 3 year old GSP's and we all have to go to work each day leaving the dogs alone, we needed to find a way to keep our dogs on our 1 acre block and fencing was not an option,due to cost we contacted Dog Line and got the help we needed we know have a single wire around our boundry a collar for each dog, in the past 12 months our dog has never left our 1 acre block.”

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Posted 9 years ago

“Fast delivery and great advise when needed.”

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Posted 9 years ago

“Bought a one acre kit pet barrier for our escaping 5 month old terrier Jack 6 months ago. I submitted the on line enquiry and shortly after came through emails providing me with video links, plenty of information, and a phone call to talk about what we needed. I'd done my research and had already made my decision, but the service sealed it. Literally within two days of placing the order, the kit arrived and we easily installed it on our farm fenced property. I followed the protocols for training that Colin advised me to do and Jack was running away from the flags with only the beep sounding by the second day, We switched it up as per instructions and Jack gently got a reminder about the fence and from that day forth Jack was contained on our block. It really was that easy. Our old dog is too big to go through the fence, she soon worked out she could go close to the fence and Jack couldnt, she takes the ball down inside the beep zone close to the fence and Jack jhas to wait for her to come out. Thanks Colin for great service, a great product and for helping keep our dogs safe.. Alma, Mark, Maggie n Jack”

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Posted 9 years ago

“We had some issues trying to find the best solution to our barking dog problem but after talking with colin we finally found a resolve...the dog line was great to deal with...very friendly..honest and helpful...we would most definately do business with them again and recommend their services to anyone needing support or guidance about their dog????”

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Posted 9 years ago

The Dog Line is rated 4.9 based on 1,273 reviews