The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, lovely helpful staff. Collar stop our dog barking within minutes and we can now remove it and she has learnt not to bark at our new puppy. Highly recommend”

The Dog Line 5 star review on 31st January 2018

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Posted 6 years ago

You have adorable dog, Deb. Thanks for sharing her photo and also the good results of the anti-bark collar on your dog. We so much appreciate it.

Posted 6 years ago

“Got the product really fast. And it worked really well. Worth every penny I spent! Thanks for the great service and product, the dog line.”

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Posted 6 years ago

“I found what i was looking for on the Dog Line website, I then ordered it and it arrived 2 days later. The product was exactly what was described, and worked a treat. I would use them every-time when looking for Dog products”

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Posted 6 years ago

“Just received my training unit today and I must say...I am very impressed!!! Many thanks for getting the unit to me so soon.”

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Posted 6 years ago

“Now into third week of training.I have found the best method is to zap puppy JUST before he does something he shouldn't.I then immediately call him and give him a pat.Behaviour has improved 100% since commencement and so far he does not link the correction to me.Been worth every cent .”

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Posted 6 years ago

“The parcel i ordered was delivered promptly with no fuss in time for christmas, and i didnt have to go out of my way to pick up. Online purchasing is great thank you”

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Posted 6 years ago

“Instant results with static collar my terrior x is now as quiet as mouse only an occasional small noise. Great result!”

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Posted 6 years ago

“With an easy to use website and supplying all the information to help you make an informed choice, I loved The Dog Line. The product was promptly delivered and the product was exactly as described. Couldn’t be happier.”

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Posted 6 years ago

“The staff were extremely helpful. Taking time to explain in detail what I needed to know. They were very friendly. I would certainly recommend this site .”

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Posted 6 years ago

“The Dog Line was so helpful when asking for advice to help us settle in our new puppy. We were nervous about leaving him for the first time when heading away and worried that he may bark the whole time for our dog sitter! After talking through options with us we went ahead and purchased a citronella bark collar from The Dog Line. It has worked a treat and we came home to a very happy and settled puppy! Thank you The Dog Line for your expertise and reassurance. We had a wonderful holiday as we weren't worried about Rocky although we did miss him terribly!. Here's a happy snap of him reunited with our 9 yo son Isaac.”

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Posted 6 years ago

“Good price, very fast delivery, extremely helpful and friendly staff that went out of their way to help me.”

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Posted 6 years ago

“Delivery was so quick and product works wonderfully. Highly recommend ‘The Dog Line! Thank you so much!”

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Posted 6 years ago

“I have been using the dog line for over 6 years now. over the years I’ve used the boundary fence and Use the barking collars and actually bought another one just two weeks ago :) The Staff are always so friendly and helpful, they really care about the animals ! And giving great quality service, even receiving phone calls after purchasing a product to make sure we are happy and or have any questions ! Just fantastic ! I have always been extremely happy with everything! Ive recommended a lot of people/friends to use the dog line over the years and will continue to do so:) thanks so much, I will continue buying your products for years to come”

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Posted 6 years ago

“Friendly Staff and good quality products, barking issues all sorted. Thanks!”

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Posted 6 years ago

“Very helpful staff and their dog fence system was so easy to set up. Walter is now free to run on our property 24hrs. Thanks so much The Dog Line!”

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Posted 6 years ago

“Prior to having “The Dog Line” we had to put one of our fur babies on a chain run when we went out. It was distressing for all of us. Now, we just put her collar on and she has the run of the yard!! We highly recommend the Dog Line. Easy to install, great instruction booklet and helpful staff just a quick phone call away.”

The Dog Line 5 star review on 11th January 2018

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Posted 6 years ago

Wow. Thanks for sharing the great result of the dog fence on your furbabies. And a lovely photo of your dog. It looks really happy and comfortable. Keep in touch, Lisza! Thanks!

Posted 6 years ago

“Thanks for your help, guys! Our Maremma is not a nuisance for the neighbours anymore. We are happy to see that he still barks, just not as much and in some sort of lower voice. I was quite reluctant to try this device as I believed we can rely solely on training and keeping him active to reduce his barking. It didn't happen... I have tried the collar on my hand and I was extremely happy to notice not a pain, but a surprising sensation. I was relieved to put it on our dog knowing it will not be a punishment, but a last resort training tool. I also found the booklets very useful and there was no need for us to call for help. One thing I have noticed in a couple of days was that he was not enjoying his dry food anymore. I thought the vibration from crushing the food might activate the collar, so we took it off and fed him from hand a couple of times. He got back to his old appetite so since then we took the collar off before every meal. Thanks again! We'll keep it just in case, although now after two weeks our dog is not wearing it anymore.”

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Posted 6 years ago

“The customer service has been excellent. I ordered a smaller system first but was then able to trade it in for a larger one because it wasn't quite large enough to cover my 2 acres. My dog no longer escapes even without the collar.”

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Posted 7 years ago

“Great service from order to delivery. The product: Petsafe Bark Collar My Border Collie barks at anything that moves. First evening with the product on him a Possum appeared on the neighbour's roof. 2 barks later and he got a vibration. He's a clever boy and hasn't barked since.”

The Dog Line 5 star review on 7th January 2018

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Posted 7 years ago

You have one beautiful and smart looking border collie, David. We are so glad to hear about the success in stopping your dog to bark too much using the bark collar! Keep in touch!

Posted 6 years ago

“I found The Dog line had a great range for all my animals at very competitive price”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,273 reviews