The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,280 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have now made two purchases and very happy with them”

Helpful Report

Posted 1 week ago

“These guys are the best! I had accidentally ordered the wrong long hair attachment for a collar and they not only picked up my error, they went out of their way to call me to check. Without hesitation they sent me the correct one which was actually a little more, though they were happy to swap it over. Good old fashioned customer service the way it should be. Will use these guys again in a heartbeat. Thank you! Liz G”

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Posted 3 weeks ago

“Great product and great service! Bought my first boundary fence system 6 years ago and worked great until ants ate the control box, so happy to order another one. Highly recommend!”

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Posted 1 month ago

“great customer service fast delivery helpful staff / resources with videos etc great product”

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Posted 1 month ago

“Excellent customer service, the team emailed and helped me find the right collar to suit my dog. Quick turn around, received my product within a week.”

The Dog Line 5 star review on 20th February 2025

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Posted 1 month ago

“Fast, hassle-free delivery.”

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Posted 2 months ago

“Great product very effective”

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Posted 2 months ago

“Very happy with the collar worked first time we put it on our little dog again”

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Posted 4 months ago

“Always very helpful and have a knowledge of information”

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Posted 5 months ago

“The team at The Dog Line are alwasy super helpful, they always respond in a timely manner, and their products are industry leading.”

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Posted 5 months ago

“The customer service discussing the correct purchase was brilliant. THEN when I accidentally thought my two attempts via PayPal didn't go through and paid via credit card, meant I paid 3 times. Again the customer service was awesome, helpful and kept me up-to-date with several calls letting me know the status of the situation and return of my money. 10/10”

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Posted 5 months ago

“Friendly service, excellent advice and great product from The Dog Line.”

The Dog Line 5 star review on 13th October 2024

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Posted 6 months ago

“I haven't tried the remote training side of the collar yet, but the collar has certainly worked on the barking, she has not barked since I put it on her.”

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Posted 6 months ago

“Our little Maltese Shih Tuz is 4 1/2 years old. He loves to bark a lot when we go out & when some one walks past, driving our neigbour crazy. We purchased the dog line collar a few weeks ago now. Seems to be working really well. Some times he will still lets out a bark then stops. Mostly he just gives a little growl now. Would definitely recommend giving it a try.”

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Posted 6 months ago

“Our farmhouse is very old and so is built next to a now very busy highway on Southern Eyre Peninsula. We have lost numerous pets to this road and were reluctant to adopt any more animals as a result. When my son-in law told me that there was a system that would keep dogs safe, I immediately researched and found The Dog Line, This has changed my world!!!! My new doggy will not go near the blue flags, even after receiving only ONE training walk! This system is incredible. I can leave the dogs home, with complete confidence that they will be alive when I arrive home from work. Thankyou.”

The Dog Line 5 star review on 21st September 2024

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Posted 6 months ago

“We love our new E-collar it helps maintain our dogs whilst walking out on the farm. They usually only need a slight correction and do not need one again.”

The Dog Line 5 star review on 12th September 2024

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Posted 7 months ago

Wow, they look so happy and healthy! Glad to hear about the success of using our e-collar to train your beautiful dogs, Tracey. Warm regards, The Dog Line Team

Posted 7 months ago

“The dog line is a superb company to deal with. Great pricing, lots of variety and an easy website to order from with quick delivery. One of the staff gave me a courtesy call to update me on my order arrival date as well, which was appreciated! I would definitely do business with the dog line in future.”

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Posted 7 months ago

“Collar works perfect, quick shipping and the staff were very helpful.”

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Posted 7 months ago

“Excellent product. Works well with my sensitive yet stubborn American Cocker Spaniel for recalls when she becomes distracted. Great service, item arrived promptly even though it was on back order. I assumed it would take weeks, however there was only about a week delay. Due to item not being in stock, when it came in it was Express posted at no extra cost. Great company. Will be recommending others.”

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Posted 7 months ago

“Amazing product! Super fast delivery too. Tania did an amazing job catching my item before it was sent out as I put the wrong address! Thanks T :)”

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Posted 8 months ago

The Dog Line is rated 4.9 based on 1,280 reviews