The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,554 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Great costumer service”

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Posted 8 months ago

“My mechanic told me that my ECU was bad but he couldn’t tell what’s exactly wrong. The ECU Pro team were able to find and resolve the issue and now my water pump, alternator and oil level sensor work as they should.”

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Posted 8 months ago

“Because you were responsive to my questions and concerns regarding remaining issues I am very appreciative of the help you have given to assist me in correcting the remaining repairs needed. Regards Martin”

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Posted 8 months ago

“Great customer and very responsive. They ,very quickly, were able to diagnose the problem with my Mercedes. It’s now running beautifully. Highly recommended!! I communicated both by phone and email with them.”

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Posted 8 months ago

“I looked around for quite awhile trying to figure out the right solution to repair my car. After looking high and low I decided that ECU Pro had a straight forward no nonsense description of service, user friendly website, reasonable fee structure, and acceptable timeline based on actual issues. I was right, shipped my parts in, got the play by play, they didn't skip a beat. Plug and play literally, 300 vs 2300, my vehicle is on the road , my pocketbook unhindered, thank you ECU Pro, loyal customer I am.”

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Posted 8 months ago

“ECU Pro does it right !! Fast knowledgeable service from my first contact. This is the company i will use for all my automotive electronics !!”

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Posted 8 months ago

“I've had nothing but great experiences with The ECU PRO! They are very informative and keep clear communication on every step. The turnaround is always fast and ALL the staff are friendly!”

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Posted 8 months ago

“Long story short,the replacement ECU works perfectly!! Couldn't be more happy with my car back on the road,thanks to the ECU PRO's”

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Posted 8 months ago

“The service was quick and efficient. I was really hoping my DME was bad as that would be an easy fix, but it wasn’t. ECU Pro tested it and refunded the balance of my money very quickly.”

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Posted 8 months ago

“I appreciate the online process (though I still needed help) and quick turn around from customer to service to returning the parts but the customer service part wasn't it. I spoke to a male representative the first time and he was very helpful and seemed nice but then when I called a second time there was this woman who'd made feel like I should've found another place for help.”

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Posted 8 months ago

“Communication was excellent. Turn around time was better than I could ever have expected. Shipped on Thursday. Received confirmation of arrival on Saturday. Unit was delivered, repaired, and at my door on Tuesday.”

The ECU Pro 5 star review on 21st April 2024

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Posted 8 months ago

“Fast turnaround with my new key. Worked flawlessly when the CAS was put back in.”

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Posted 8 months ago

“Great service and communication. They shipped my footwell module out Friday. Should get it by Monday or Tuesday over in Fresno California.”

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Posted 8 months ago

“Very professional service with easy to follow instructions at every step of the way. They kept me updated by email at every step of the process. Would use them again if needed.”

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Posted 8 months ago

“Very satisfied with their work on trying to diagnose if my ECM was defective, they responded promptly and inform me that my unit was working and it was a quick turnaround as far as them returning it. It took about a day and a half and I received the ECM completely satisfied and I will definitely do business in the future with them if needed.”

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Posted 8 months ago

“Best service you can ask for quick and easy process great communication i highly recommend!!”

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Posted 8 months ago

“2015 BMW 535D. All keyfobs damaged/lost. ECU Pro was easy to work with and very professional. They were able to reprogram 2 new keyfobs with transponders and cut 2 keys that all worked first time without any issues. They also cost less than half on what the dealer was going to charge me. I am very happy with their service and would recommend them to anyone. Thanks!!!”

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Posted 8 months ago

“Nothing bad to say if they added more stars I would give them more, fast, reliable and excellent work. super recommended”

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Posted 8 months ago

“Very reponsive throughout the whole process. Kept me updated as needed. I will definitley use them again. Prefessional.”

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Posted 8 months ago

“Very Fast And Reliable. Fixed My ECU On My 2013 BMW 328xi And FRM On My 2011 BMW E90. Highly Recommend”

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Posted 8 months ago

The ECU Pro is rated 4.9 based on 2,554 reviews