The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,574 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“My experience with ECU Pro was outstanding. From the moment I contacted them, their customer service was excellent. They guided me through the process and assured me that my ecu was in expert hands. Their facility was well-equipped and staffed with dedicated technicians. They quickly diagnosed my ECU issue and performed thorough testing to ensure optimal performance. They found a leaking cap and recommend a replacement. The turnaround time was surprisingly quick, and they kept me updated throughout the process. Once I got my ECU, the performance improvement was noticeable and impressive. In terms of pricing, they were competitive, and the investment was worth it for the results. In summary, ECU Pro is a top-notch car ECU rebuilder. I highly recommend their services for ECU repairs and performance enhancements.”

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Posted 1 year ago

“Great experience with this team. Very communicative and through.”

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Posted 1 year ago

“Great to work with. Easy and fast testing and repairing. Super smooth process. Highly recommend these guys!!”

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Posted 1 year ago

“Hi I just got back my ecm for a Paccar Mx Truck started right up after I installed it back on the engine. The price was not bad compared to other repair companies.”

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Posted 1 year ago

“The ECU Pro is amazing!!!!! Thier customer service is awesome. They kept in constant contact every step of the way and answered ALL of my questions(every last one, LOLZ!). The repair turn around time was extremely fast, and the cost of the repair was LITERALLY a fraction of the dealership. Highly recommended!!!!!!”

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Posted 1 year ago

“Very Fast response and rebuilt of the Module”

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Posted 1 year ago

“This is my Second time using The Ecu Pro and service has always been top tier! Fast response times and very good customer service.”

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Posted 1 year ago

“We have used ECU Pro a few times now and have always been happy with the service and gotten the vehicles fixed the first try.”

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Posted 1 year ago

“Am very satisfied with your service quick,and very honest employee.good and quick respond will recommend you to all my friends. Thanks Dan”

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Posted 1 year ago

“Keep in mind, The ECU pro asked for my feedback. The ECU Pro’s initial ordering and data collection is great; the only problem is the information I provided didn’t appear to make it to the techs or the techs didn’t bother to read it. I had an uncommon problem with my MINI Cooper DME (no 5 Volt reference to the knock sensor), and a P0328 DTC to go along with it. I made mention in the online form I had to fill out that you had to have multiple drive cycles and the engine had to be running for 30 minutes or so before the faults would set. The tech plugged in my DME to the test car (not fully installed, so I know they didn’t drive it), and called it good. I asked them to please check the 5VDC reference voltage output of the DME, and they would see what I was talking about. They went back and noticed if they picked up my DME when the car was running that the engine would shut off. The ECU Pro attributed this to a faulty connector on the DME (not repairable); so they cloned my DME and sent me a replacement. When I installed it, the car now has 5DE3 (DDSC control unit, encoding error); so, it looks like the ECU Pro didn’t complete all parts of the process. I emailed The ECU Pro, but I have not heard back from the techs yet on how to fix the 5DE3 DTC. On a positive note, I did appreciate the video file they sent showing the testing process. One suggestion for the ECU Pro would be to let the customers know which version of the DME software is in the DME you’re sending in and which is the current version. I know in the case of the MINI N12, 14, 16, & 18 engines that there was a DME update to turn down the sensitivity of the knock sensor. I don’t know if The ECU Pro has a license agreement with BMW to have access to the latest software, and I know that’s expensive. Still, it would be nice to know if I need a DME software update.”

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Posted 1 year ago

“Turn around time was super quick , communication was great the whole time . They have a lifetime customer”

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Posted 1 year ago

“Everything worked great. Thank you very much for your services.”

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Posted 1 year ago

“I sent two ecu's for my mini cooper they could configure a value and successes my needs without a purchase of a new ecu and got started in the car and sent the video as said I got it back popped it in and successfully startered the car had one code when she fired and ran it needed new set wires a misfire and she purrs and smooth running 140,000 miles car thank you for job when done and work is beautiful success to my needs for filled and defently reasoning in using you guys again”

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Posted 1 year ago

“Always the price quoted and on time. Would use them again !”

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Posted 1 year ago

“ECU cqme back very quickly, after installation Car is back and up qorking properly, thank you guys.... really appreciated.”

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Posted 1 year ago

“Thank you for your work in trying to fik my computers it didn't work out for us this time but it was not for your lack of trying, thank you for your professionalism, Jonathan Seitz”

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Posted 1 year ago

“Was reluctant to send my bmw e90 FRM module out. I shipped the module Saturday and received back on Wednesday. Worked flawless once installed. Great service”

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Posted 1 year ago

“Fast and professional service. Thoroughly enjoyed the process. THANKS!”

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Posted 1 year ago

“Very satisfied with your product and service, excellent communication and fast shipping after completion. No issue after installation (plug and play) Thank you”

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Posted 1 year ago

“Awesome Service and great turnaround was first a little worried about sending all the control units out to unknown . However they make it very easy and straightforward and get it finished within a reasonable time .”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,574 reviews