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The ECU Pro Reviews

4.9 Rating 2,574 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,574 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 3rd December 2024
Daniel Hagford
The ECU Pro 5 star review on 1st December 2024
Ivan Nedelchev
The ECU Pro 5 star review on 19th November 2024
Chris Katsoufis
The ECU Pro 5 star review on 2nd November 2024
Edward Brown
The ECU Pro 5 star review on 28th September 2024
Anonymous
The ECU Pro 5 star review on 21st September 2024
Laurie Dicks
The ECU Pro 5 star review on 13th September 2024
Enrique Vasquez
76
Anonymous
Anonymous  // 01/01/2019
Trusted and honest company
Helpful Report
Posted 1 year ago
Yes, be confident using ECUPro. I've used them with two different cars, and the second time was involved, with a custom flash update, which they sent a movie of the test car running, code free. The was a snafu originally, about my wants, but, they listened carefully, and we worked through the matter, to positive solution; THAT is important! Thanks, Janet, Dave, techs.
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Posted 1 year ago
Very happy with the service, very knowledgeable staff & technicians…. Thanks for your help
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Posted 1 year ago
Quick turnaround, the FRM is fixed and I have working windows again!
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Posted 1 year ago
The ECU Pro staff was very helpful answering questions and were knowledgeable.
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Posted 1 year ago
ECU Pro are top notch!! Every question I had, was answered in less than 24 hours. Their customer service is amazing!! I can’t say enough good things about this company!! Thank you for all the help you gave me!!
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Posted 1 year ago
The FRM repair didn't take long. It was fixed in one business day. The package arrived at the ECU pro on Friday afternoon, and they posted the return tracking number on Monday
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Posted 1 year ago
great job. guys made a clone of my dme. sent back by express delivery. feedback is fast. the engine started instantly. I recommend
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Posted 1 year ago
The Mini dealer was changing everything because they did not know what is wrong with my Mini Cooper. The BCM was checked out and found to be good. It was sent back the Mini dealer. I am waiting for it to be installed.
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Posted 1 year ago
Awesome customer service. Fast turn around
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Posted 1 year ago
Highly recommend this company, they fixed my Frm3 on my e90 355i after being quoted for $1,350 from dealership..
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Posted 1 year ago
very impressed with the prompt service, It was exactly what I was hoping for, the service at this company is excellent.
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Posted 1 year ago
i'm sure you are busy so i can't expect fast service but i liked the service. there was a discrepancy on the web site about the vehicle having a cas module, but after clearing that up everything went as well as expected. your receptionist was very profesional. shipping was slow but expected in this day and age. i haven't gotten the ecu back yet but i'm sure it will be fine. thank you, barry
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Posted 1 year ago
They Are The Pros… it’s In The Name My car is Working Properly Now.
The ECU Pro 5 star review on 12th August 2023
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Posted 1 year ago
Hello, right now I have a problem, my transmission doesn’t work after testing
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Posted 1 year ago
acceptable service but not to my expectations.since i can`t talk to tech or someone who knows the device in and out that`s a minor but important problem for me i send many questions with my device none of them were answered other than that we got the device repaired and sent the unit with a little better customer service they would have been superb but who knows maybe they are busy enough for not the care but bottom line is they fixed it and works now
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Posted 1 year ago
Great company, quick response time with all of my questions and concerns. They saved me money and time for not having to take it to the dealership.
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Posted 1 year ago
EXCELLENT service. Sent in my e90 FRM and got it back incredibly fast. Plugged in and worked perfectly. Surprised it was that easy, but it was. Great phone support!
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Posted 1 year ago
Great service and some quickly
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Posted 1 year ago
...............
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,574 reviews