The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,557 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“2011 135i FRM encountered an issue. After a short Google search I found the ECU pros. Sent my unit in and it was diagnosed and returned quickly. Installed and everything is back up and operational. Would highly suggest their services.”

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Posted 9 months ago

“My recent encounter with The ECU Pro left me thoroughly impressed with their ability to diagnose and rectify a perplexing issue with my vehicle's Engine Control Unit (ECU), resulting in restored injector functionality and enhanced performance. From the moment I contacted The ECU Pro, their professionalism and commitment to customer satisfaction were evident. Upon arrival at their service center, I was greeted by a team of knowledgeable technicians who wasted no time in diagnosing the root cause of the problem. Their meticulous examination revealed a fault within the ECU's software, leading to miscommunication with the injectors and a noticeable decline in performance. What truly set The ECU Pro apart was their tailored approach to the repair process. Instead of opting for a one-size-fits-all solution, their technicians took the time to thoroughly analyze the ECU's programming, identifying and rectifying the specific errors responsible for the injector malfunction. This level of precision instilled confidence in their abilities and assured me that my vehicle was in capable hands. Throughout the repair process, The ECU Pro maintained open communication, providing regular updates on the progress of the repair and offering valuable insights into the intricacies of the ECU's functionality. Their transparency and willingness to educate me on the repair process were greatly appreciated and served to further enhance my overall experience. Upon completion of the repairs, I was eager to put their work to the test. To my delight, my vehicle exhibited a marked improvement in performance, with the injectors functioning flawlessly and engine responsiveness restored to its former glory. The thorough testing conducted by The ECU Pro ensured that all systems were functioning optimally before returning the vehicle to me, providing me with peace of mind on the road. In conclusion, my experience with The ECU Pro was nothing short of exceptional. Their expertise, professionalism, and commitment to excellence have earned my trust and loyalty as a customer. I wholeheartedly recommend The ECU Pro to anyone in need of ECU repair or maintenance services.”

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Posted 9 months ago

“Professionals. On time quick response and also not too expensive”

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Posted 9 months ago

“Fantastic service. Plug and play.”

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Posted 9 months ago

“The whole process is very efficient and hassle free.”

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Posted 9 months ago

“2nd dme I've had repaired by ecu pro. Saved both units without loosing the tuned software. Thanks”

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Posted 9 months ago

“Very fast , great communication, everything work as advertised. I would have no problem using them again and referring more ppl too .. thx”

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Posted 9 months ago

“Sent them ECU off a 2009 MB E350. Circuit board had big problems, along with other things, so we went with a new rebuilt unit. Had it at my house shortly after they informed me they had one for me. O2 sensor codes (new O2 sensors) were gone and now I can actually figure out why the engine misfire codes. Couldn't get to the root of the cause before. Excellent company to deal with. Very prompt with updates.”

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Posted 9 months ago

“Everything was handled in a timely fashion”

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Posted 9 months ago

“Whether it's your Sunday car or your main means of transportation, when it gets to being 18 years old, there's a punch list. If you don't keep up with the little stuff, the list compounds. I daily drive a 2006 330xi. It was a relief to learn from your website that a symphony of seemingly unrelated malfunctions were all symptoms of a short in my module. With very basic DIY skill and the advise of ECU Pro, I was able to remove the unit, send it for repair, and reinstall it without a trip to my mechanic”

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Posted 9 months ago

“EVERYTHING THAT WAS PROMISED WAS DELIVERED. THE TURN AROUND TIME WAS PERFECT AND THE TECH DEPARTMENT WAS VERY HELPFUL!”

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Posted 9 months ago

“Decent turn around time and so far they seem pretty good with their service”

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Posted 9 months ago

“From beginning to end, these folks have been fantastic. It started off with a great back and forth communication with my tedious questions that were answered thoroughly and quickly. The ordering process was smooth and painless. They got my part on Tuesday and it was back in my hands by Thursday afternoon. Everything works perfect, 0 issues. Thanks so much folks!”

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Posted 9 months ago

“I wrote a few on Facebook , and google but no problem recommending these pros , seamless frm replacement . If you have the frm symptoms I bet these guys and gals can make all your huge money worry some go away , owning a bmw is supposed to be different and exciting not scary! Rock on”

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Posted 9 months ago

“Service was super quick and easy. My frm was sent to them, tested, and then returned to me in less than a week. Would totally recommend this service”

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Posted 9 months ago

“Everything worked great”

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Posted 9 months ago

“After I turned my Mercedes ECU into a brick, These guys repaired reloaded and had me going again within a week. Great price, awesome service.”

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Posted 9 months ago

“I Am Very Satisfied And Impressed with The Service Provided To Me. It Was Quicker Than I Expected. Had Absolutely No Problem Communicating With Staff. Received Emails And Even A Call Back On How My FRM Was In The Process. Will Certainly Keep Doing Business And Recommend Them To Anyone I Know .”

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Posted 9 months ago

“I had my ECU go out on my 335i, 3 dead injector/ECU failure codes. ECU PRO was able to fix it and have a quick turnaround! Also sent me a video of a test car running with my ECU installed! Thanks!”

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Posted 10 months ago

“Never got a call from the tech,no email either,just billed and no problem found,sent a response email,never got a reply”

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Posted 10 months ago

The ECU Pro is rated 4.9 based on 2,557 reviews