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The ECU Pro Reviews

4.9 Rating 2,874 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,874 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Was really surprised at the turn around time. We are located in Texas. And it was shipped to them fixed and returned to us in week! Will definitely be using them in the future!!!
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(The ECU Pro) - Posted 1 month ago
Dealing with ECU was a streamline experience. Very easy, the whole thing took less than a week. I got my unit back, plugged it in fixed with no issues. I highly recommend them.
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(The ECU Pro) - Posted 1 month ago
Great communication and great service. Will definitely use again, if needed.
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Posted 1 month ago
I was getting multiple faults on my 2007 Mercedes SLK 350 including oxygen sensors malfunctions and frozen /stuck throttle body. I contacted them and they recommended an inspection of the ECU. Unfortunately they could not repair the ECU and they reflashed a used ECU with all the parameters from mine, sent me a video of the replacement ECU operating in another car properly. I received the ECU yesterday and it seems to be working properly. The transaction was very straightforward and hopefully the new ECU will go the distance.
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(The ECU Pro) - Posted 1 month ago
Send my DME in for a check and came back very promptly with a clean bill of health. Even sent a video of it running in another vehicle. Very professional reasonable priced service. Great to deal with.
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(The ECU Pro) - Posted 1 month ago
Good service car works great now
The ECU Pro 5 star review on 4th March 2025
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Posted 1 month ago
Great service to repair vw ecu. Great price fast turn around. No programming required. Thanks.
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(The ECU Pro) - Posted 1 month ago
Great process very easy
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Posted 1 month ago
As soon as my ECU was received The ECU Pro contacted me asked a few key questions. It was only three days later, because of the weekend, I was contacted agian and told it was repaired. I was emailed a video of my ECU in one of the cars they use to test them and it was corrrected. I received my parts a few days later and installed them immediatly. My car was back up and running perfectly. Mercedes was charging $1,800 more for the exact repair/replacement. In my opinion, the ECU Pro gets a 5 star review.
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(The ECU Pro) - Posted 1 month ago
Quick very responsive team, was able to figure out my issue
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(The ECU Pro) - Posted 1 month ago
I sent the wrong unit and they were very helpful in directing me towards the right part. The only thing that could be helpful, would be a way to print shipping labels through them. It would simply shipping and maybe reduce costs.
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(The ECU Pro) - Posted 1 month ago
These guys were fast & extremely professional. Will do business with them in the future.
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(The ECU Pro) - Posted 1 month ago
You didn’t fix it and I had to take it to the dealership. I have requested a refund from them but nothing.
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Posted 1 month ago
Great costumers fast and friendly highly recommended. Great communication via email and video updates. Thank you so much for your fast and friendly service.
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(The ECU Pro) - Posted 1 month ago
VERY great service and they kept me informed along the way. I got my CAS back in about a week plugged everything back up and my car started right up! These guys definitely know what they’re doing. Again thanks ECU pro!
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(The ECU Pro) - Posted 1 month ago
The customer service was top tier
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(The ECU Pro) - Posted 1 month ago
Excellent. Received the units in perfect condition and fully functional as expected. Wow. What incredible service.
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(The ECU Pro) - Posted 1 month ago
Great customer service. Respond quickly. Quick turn over rate to sending and getting back
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(The ECU Pro) - Posted 1 month ago
The ECU in my CLS550 had a problem with the start circuit. It took as many as 10 attempts to get the car started. The ECU Pro was able to identify the bad solder joints and fix them. Works great now! Thanks for the quick work and for saving me the $3000+ that Mercedes wanted for a replacement ECU. BC
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(The ECU Pro) - Posted 1 month ago
Very pleased with their work and professionalism.
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Posted 1 month ago
The ECU Pro is rated 4.9 based on 2,874 reviews