The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,875 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 19th April 2025

Micah Donahue

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I removed the DME/ECU, FRM, and CAS module after recording Fault codes from my BMW 330i. Chose the service I wanted The ECU Pros' to cover. Exchanged a couple of emails before boxing up the items for shipping. They emailed their conclusion, I paid the service fee. Today I'm waiting for the items to make it back to me.”

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Posted 1 year ago

“Still waiting on the parts to get here.”

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Posted 1 year ago

“They were honest. It took a little longer to get back but it's working so far thanks”

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Posted 1 year ago

“Good experience. Everything happened as explained. Quick service for sure!”

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Posted 1 year ago

“Very quick turnaround time on a footwell module. The return packaging was subpar however. Some of the plastic bits on the connector pin area were broken off in the transit back.”

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Posted 1 year ago

“2nd time we used them. they were efficient and timely. I wish I understood the reprogramming of the part and what it's all about.”

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Posted 1 year ago

“FAST SERVICE INSTALLED AFTER REPAIRED . BLINKERS WOULD FLASH FAST LIKE BULBS WERE OUT BUT THEY WERE NOT . WINDOWS DIDNT WORK STILL . CALLED AND TALKED TO SERVICE GUY WITH CODES THAT WERE IN MODULE THEY SAID THEY WERE INTERNAL FAULTS . I SENT IT BACK AND THEY SAID IT WAS TESTED ON ON OF THERE CARS AND HAD NO PROBLEMS . THEY SENT BACK AND WE INSTALLED IN ARE CAR AND IT SEEMS TO BE NO PROBLEMS . NO SURE WHAT WAS GOING ON BUT ITS FIXED NOW . THANKS”

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Posted 1 year ago

“Very fast return time! Recommend through all the bs these guys are the ones! So many scams out there.”

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Posted 1 year ago

“Good customer support and very timely service. Only thing is I wish I got a review on what was wrong with my ECU and what was repaired because my check engine light came back on after 10 minutes of installation.”

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Posted 1 year ago

“Services and repairs met with expectations. The videos involving "test" cars were helpful”

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Posted 1 year ago

“The communication wasn’t the best at first and I understand it was during the thanksgiving holiday, but some things didn’t get done like the key wasn’t put as number 1 so the comfort access doesn’t work.”

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Posted 1 year ago

“Everything works fine, but the message “Drivetrain malfunction!” is on.”

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Posted 1 year ago

“Sent in the DME to get tested. Got a confirmation email that my parts arrived at the facility and shortly after that I got a video of all my components being tested. 100% professional operation.”

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Posted 1 year ago

“I sent it in and they communicated pretty well, the only reason why I have a four-star it’s because It didn’t end up working, but I think I had a special issue that was unique to fix.”

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Posted 1 year ago

“Fast turn around and great customer support saved me lots of money and headache!!!”

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Posted 1 year ago

“Very simple and fast process. Shipped out my FRM and received it in the same week.”

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Posted 1 year ago

“I was happy overall with the service. It was also nice to be able to communicate with actual people. I was able to email and to speak on the phone with the team. It was also a pretty quick turn around.”

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Posted 1 year ago

“Sending this part back for repair is a great option. ECU pro made it easy with included shipping and testing. Saved lots of $$ by not having to buy a new part and having to program it to the car.”

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Posted 1 year ago

“A little hard to get ahold of. But when they finally contact you back, they are nice, understanding and helpful. They did good work. And if they thought they messed up, they called me right away to sort it out.”

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Posted 1 year ago

“Thanksssss”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,875 reviews