The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,563 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“We at Simply ship Transportation recomend company they are amazing from time we sent unit in for repair and we received unit back was under a week truck runs perpect now thank you very much”

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Posted 11 months ago

“Good knowledgeable people with great costumer service”

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Posted 11 months ago

“I'm very satisfied with the service I received from The ECU Pro. I would use them again and would recommend them.”

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Posted 11 months ago

“These guys are great a what they do. Repaired my DME. Outstanding customer service, spoke with Dave numerous tome who was always willing to help and answer my questions and concerns.”

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Posted 11 months ago

“Had good experience in past until I sent a Mercedes ecm. Order 6365. Was told they would have replacement one to sell me if they can’t fix the one I sent in. Then was told they don’t have a replacement. Was even told nothing was wrong with it. Paid for bench test. Spend hours diagnosing and checking all wires to find out the ecm was bad! Went with replacement ecm and everything was fixed. Company wasted my customers money and time!”

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Posted 11 months ago

“Excellent customer service and work”

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Posted 11 months ago

“ECU Pro received my CAS on Friday Feb. 2nd. On Monday Feb 5th I received an email saying my CAS has been fixed and fully tested! Great customer service and fast turn around!!!”

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Posted 11 months ago

“Very kind staff”

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Posted 11 months ago

“We were very pleased with the excellent service from ECU Pro, including the quick diagnosis of the problem with the computer, along with clear instructions, stellar communication and a final product that worked. Thank you!”

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Posted 11 months ago

“The service was quick and very professional. They kept me updated on the status of troubleshooting my issues and got my car back on the road .”

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Posted 11 months ago

“Very good and fast service”

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Posted 11 months ago

“Quick easy exchange.”

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Posted 11 months ago

“Excellent in all respects. I shipped my car’s DME to test, as I (and BMW dealer) suspected it was faulty. They tested and confirmed it was fine, no issues and shipped back. I reinstalled and car experienced same intermittent misfiring issue with injector #1 problem code. Had BMW dealer check again, and at first they still adamant was faulty DME. I questioned how can be, if just had the DME tested by ECU Pro who said it checked out fine. BMW tech then said would double check all wiring. Called me back few hours later and told me, after additional testing, confirmed DME is working fine, but there is issue within wiring harness. Unfortunately, must replace costly wiring harness. Won’t know for certain if wiring harness is in fact the root cause until it’s replaced. However, at this point in time, it appears that ECU Pro’s test results on DME were correct. Very good end to end experience dealing with ECU Pro.”

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Posted 11 months ago

“We've used TheECUPro in our shop twice now. The turn around time is very quick and the modules have worked perfectly. I highly recommend them.”

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Posted 11 months ago

“Very content with how quick and easy it was to use ECU pro”

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Posted 11 months ago

“After a local shop couldn’t solve an issue with my FRM, I sent it to the ECU PRO and they were able to repair it! + Great customer service”

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Posted 11 months ago

“This company is legit. Real world ECU/FRM experts who provide exceptional service on this specialized euro auto technology. FRU was in shop for one day and return shipping to AZ was overnight! Followed the re- install instructions and " viola "”

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Posted 11 months ago

“Fast and good service”

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Posted 11 months ago

“Great and reliable service 👏”

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Posted 11 months ago

“ECU responded super fast a very professional. Have not had a chance to install but based on service to date would recommend.”

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Posted 11 months ago

The ECU Pro is rated 4.9 based on 2,563 reviews