The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,571 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process worked exactly as they said it would, the vehicle left the shop within days of ECU Pro's service. Thank you.”

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Posted 1 year ago

“you guys are awesome any by all means deserve all 5 stars your service was fast efficient and everything i could have hoped for ty very much however i rated you 3 out of 5 because of one of your customer service representatives i believe his name is “damen” something of that nature was very impatient and was by no means welcoming or informative i called to ask questions on how to place my order he just acted as tho i wasn’t speaking clear english to where he just seem confused about all of my questions sobi cut the call short then i had a question after sending off my order again he was very short and again gave off a negative vibe and i kept my attitude in check because i really needed this done and you guys are who i came to but 2 days that i called in a row i got him on the line bothem times im just sayen how is it okay to make someone clear across the country even more stressed about the situation and play the way he did im still irritated about but other than that you ecu team handled and i really appreciate ECU PRO team for keeping there word to there customers turn around time is fast again ty guys”

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Posted 1 year ago

“Great team, very communicative and quick turn around time. They fixed my Mini's BCM and now all the lights work perfectly. Would highly recommend it you have any electrical issues.”

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Posted 1 year ago

“Very fast, kind courteous Got the job done.”

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Posted 1 year ago

“Good service and extra is a bonus. Car started with new key and now have a no crank no start issue.”

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Posted 1 year ago

“Wonderful time dealing with the customer service without having to do much to solve the issue I had with my order. I have many bmws and if I need more I will definitely be ordering from here again.”

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Posted 1 year ago

“I was skeptical, how can you not be on todays internet. ECU Pro was very knowledgeable, easy to use and quick turnaround. Fixed FRM Module as promised. Highly recommend.”

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Posted 1 year ago

“Customer service was on point. Service was as advertised. Great Company from my experience.”

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Posted 1 year ago

“They may be a little more expensive than some advertised ecu repairs but it is worth it for their expertise. They let me know they couldn’t repair my CAS module and were able to take the expense of repair and diagnosis and put it towards the replacement. They were great with communication and got everything done and shipped back quickly. Afterwards they even answered my questions about some faults that only popped up afterwards. Highly recommended.”

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Posted 1 year ago

“My footwell module was repaired and returned very quickly, originally paid $500 for a replacement but they were very honest and refunded me $250 because I only needed a repair. Great service.”

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Posted 1 year ago

“Perfect service everything was explained by the professionals and everything working perfect”

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Posted 1 year ago

“Great support”

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Posted 1 year ago

“Very professional services”

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Posted 1 year ago

“The ECU Pro is very helpful and answered all questions I had before even shipping my parts to the. The testing and replacement process on there part was all within a day, I received my video of the new unit installed and running in there test vehicle!!! Would definitely do more business with these guys!!”

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Posted 1 year ago

“They are great to work with and are extremely knowledgeable. I highly recommend ECU Pro and would use them again.”

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Posted 1 year ago

“Customer service was great! I had a ram chip fault, they cloned me a new dme and had it back to me within a week! Will definitely use their services again if needed.”

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Posted 1 year ago

“You guys did great I love the work I like what you did you made my windows work perfectly fine”

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Posted 1 year ago

“We had an issue with cpc4 on cascadia 2015, the truck was loosing throttle. Found out about the ecu pro team, reach out to them and sent coc4 for testing and repair. In a few days we got the cpc back installed it and truck is running perfectly fine. No fault codes no issues. Very satisfied.”

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Posted 1 year ago

“Website, easy to navigate directions were clear the work was what they advertised sent my package. They fixed it the same day and they sent it out the next day. Good bunch of people part worked like a charm was the problem the whole time.”

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Posted 1 year ago

“Satisfied with service”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,571 reviews