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The ECU Pro Reviews

4.9 Rating 2,898 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,898 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Definitely recommend this company, great customer service.
Helpful Report
Posted 8 months ago
great customer service will use in the future with any and all ecm/ecu issues
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Posted 8 months ago
The ECU pros were very throughout with their work and communication. They did a great job explaining their service and the process needed for my specific vehicle. Great customer service and value. I had multiple pleasant conversations with the technician Dan who was incredibly knowledgeable and took the extra precautions to assist with understanding how to prevent further issues. Super easy to reach and super quick turnaround. Still adjusting some things but their commitment to customer satisfaction shines! Truly my only con I can think, and it probably just my own ocd, is I would have preferred their ecu pro sticker put on after repair sent on its own. This way can add where I wish. These guys are awesome and I would highly recommend the ECU pros for all your BMW FRM/ECU repairs. thank you again!
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Posted 8 months ago
Very quick response, fast turnaround and honest company.
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Posted 8 months ago
Very personal group of people. 100% would recommend. Saved me hundreds of dollars vs having a dealer replace and program my modual.
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Posted 8 months ago
Awesome! I am not a mechanic, but recently. to do my own car care. The process is so easy... I pulled the part, sent it un and had it back in the car in just a few days. It's working great and saved me a lot of money. I had a few questions that I emailed to them regarding re-installing and future car maintenance, and Dave from their team was incredible. Thank you, Dave, and the ECU team!
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Posted 8 months ago
Worked perfectly 👌 They were by far the most smooth transaction from start to finish. Not one single issue they had it back in the mail! before I even thought to check on it! Anyone reading this, considering having it done these would definitely be the guys if you want to be able to send it off, not worry about it. It comes straight back and work. Then these are the guys because it was completely painless.
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Posted 8 months ago
The ECU Pros are a trustworthy and professional team who made the process of ordering a replacement very easy. I definitely recommend them, especially if you are having trouble finding a legitimate website. They are very fairly priced.
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Posted 8 months ago
Excellent service.
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Posted 8 months ago
The garage wanted $3700. I did it for 1500 runs perfect.
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Posted 8 months ago
ECU Pro has provided excellent service and support for my ECU restoration needs. From initial assistance with removing the affected components from my car to ultimately sending a video of my components properly functioning in their test vehicle. Excellent service and support.
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Posted 8 months ago
Thank you ECU pro for the great service! It was a very easy process. Turn around time was quick and they kept me informed every step of the way. Part worked great. Highly recommend this company.
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Posted 8 months ago
ECU Pro's service is spot on. Quick. To the point. Ships back with tracking info. All done in a very timely manner. Very professional.
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Posted 8 months ago
Quality service with quick turn around time! Would reccomend and use again. Thank you!
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Posted 8 months ago
It was fast and they fixed it when others said it was burnt up non repairable
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Posted 8 months ago
Great service; great communication; quick turnaround
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Posted 8 months ago
Very smooth and fast process. Got the ECU back, and seems to be working fine so far.
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Posted 8 months ago
Best decision I ever made to send my computer and my cast to this company they are very reliable I would definitely send more things to them I'm all the way in Hawaii they did a great job sending it back as soon as they fixed it I'm going to tell you I have my doubts when I plugged everything back in but as soon as I plug it in the car start it right up I was so 😁
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Posted 8 months ago
ECU Pro did an excellent job getting my 2009 CLK350 back on the road. The process was simple and great communication throughout the process. I definitely recommend there service and will use them again if the need arises. Thank you ECU Pro"s!
The ECU Pro 5 star review on 29th July 2024
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Posted 8 months ago
They did a good job on my cpc unit an I received it back very quickly. Thanks guys
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Posted 8 months ago
The ECU Pro is rated 4.9 based on 2,898 reviews