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The ECU Pro Reviews

4.9 Rating 2,875 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 2,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ECU Pro team handled my issue like true professionals. I felt I was in the right hands from start to finish. I received my replacement DME promptly after it was ordered and cloaned. I plugged everything up and the car fired right up...and was actually running better than before the DME failed. Now that I know The ECU Pro team exists and how they operate, i'm no longer nervous about how finicky these BMWs can be lol.”

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(The ECU Pro) - Posted 2 weeks ago

“Fast and professional repair service. I highly recomend to anyone.”

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(The ECU Pro) - Posted 2 weeks ago

“I recently had the pleasure of working with ECU Pro, and I must say, their service exceeded my expectations in every way. From the moment I reached out, their team was incredibly responsive and helpful, addressing all my questions and concerns with professionalism and patience. What truly sets ECU Pro apart is their ability to explain complex issues in a clear and understandable manner. They took the time to walk me through the problems I was experiencing, ensuring I fully understood what was wrong and how they planned to fix it. This level of transparency and communication is rare and highly appreciated. The team worked efficiently to diagnose and resolve the issue, and the solution they provided was both effective and long-lasting. Their expertise and attention to detail gave me confidence that my ECU problems were in the right hands.”

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(The ECU Pro) - Posted 2 weeks ago

“Great service. Very fast response. Connect it and everything work great..”

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(The ECU Pro) - Posted 2 weeks ago

“The team at ECU Pro received the ECU from my Mercedes Benz SLK350 on a Friday, the following Monday stating my unit had been tested. Unfortunately it could not be repaired and I purchased a replacement. The replacement arrived that Friday along with the old EVU. I installed the replacement ECU per instructions, turned the key and she fired right up with no issues. With a few hundred miles so far and everything is fine. Great people and great service. Thank you ECU Pro!”

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(The ECU Pro) - Posted 2 weeks ago

“Excellent customer service! Quick turnaround! And accurate diagnosis! Very pleased with the professional professionalism of this company.”

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(The ECU Pro) - Posted 2 weeks ago

“Great service, they were fast and very responsive. Received my Frm back 2 days ahead of schedule so thank you guys!”

The ECU Pro 5 star review on 1st April 2025

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(The ECU Pro) - Posted 2 weeks ago

“Excellent customer service, and the turnaround was really fast! Definitely would recommend ECU Pro….”

The ECU Pro 5 star review on 1st April 2025

The ECU Pro 5 star review on 1st April 2025

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(The ECU Pro) - Posted 2 weeks ago

“Time I put it back in and hooked up everything and put my battery in itfire right up”

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Posted 2 weeks ago

“Initially, I was hesitant to use ECU Pro, as I had found them online. However, I decided to take the plunge and sent my Mini Cooper's footwell module for repair. The process was smooth, and they even conducted an initial inspection, providing the option to repair instead of replace, which was awesome. Consequently, I received a partial refund. I highly recommend ECU Pro. 10 out of 10”

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(The ECU Pro) - Posted 2 weeks ago

“Turn around time for a replacement frm was only 1 day. Part worked flawlessly. Highly recommend.”

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(The ECU Pro) - Posted 2 weeks ago

“Fixed my problem for a reasonable price”

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(The ECU Pro) - Posted 2 weeks ago

“I do highly recommend this company, very professional and they know what they are doing.”

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(The ECU Pro) - Posted 2 weeks ago

“Very quick! A 1 day turnaround was very surprising! Kept me updated every step!”

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Posted 2 weeks ago

“We utilized ECU pro for a CPC. They diagnosed and repaired both quickly and within their stated timeline. Communication was easy and effective. We will be using them again in the future. ”

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(The ECU Pro) - Posted 2 weeks ago

“I had what I would call, a difficult ECU problem. I have a 2013 Porsche Cayenne Diesel. Not a very common vehicle, and one that I found to be not supported by several ECU repair services. Apparently they have limited access to Porsche ECU programs. I had already sent my ECU to two different ECU repair companies. One charged me a repair fee, which they refunded once I challenged their claim that it was repaired. It hadn’t even had the screws removed from the cover. The second company told me that it passed all their tests. And they charged me a testing fee. Finally, I bought a used ECU from EBAY. I sent this ECU and my old ECU to The ECU Pro. They were able to copy the information from my old ECU to my new ECU. I plugged in the new ECU, and my vehicle is running without issue. This saved me over a thousand dollars compared to the cost of a dealer ECU plus programming. I recommend these guys. I would use them again.”

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(The ECU Pro) - Posted 2 weeks ago

“ECU Pro did an outstanding job of troubleshooting my 2003 SL500 EIS module and recommending the correct course of action to get me back up and running. They were very thorough and offered options to correct the issue. There communication via email was fast and accurate and easy to understand. The replacement EIS is back in the car and works perfectly with the newly programmed extra FOB. Shipping are repairs were fast.”

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(The ECU Pro) - Posted 2 weeks ago

“Very good and fast and everything is as they say plug in play solution and guide you with the steps along the qay”

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(The ECU Pro) - Posted 3 weeks ago

“Outstanding service I would recommend the ECU Pro to anyone that has a problem with their ECU receive mine back a couple days and it works exactly like they said it would thank you very much ECU Pro team”

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(The ECU Pro) - Posted 3 weeks ago

“Footwell Module on my 2013 bmw 328i went bad when I had to replace the alternator. Repair shop was going to to charge $1400 for parts labor and reprogramming. Found The ECU Pro online and figured it was worth a try. Paid $250 for the repair option + the extra $75 for express shipping. Was able to remove the module rather easily although not as easy as the guy in their video made it look. Not knowing exactly how the locking mechanism worked on each of the plugs made it more challenging than the guy in the video who looked like he could do it in his sleep. I did end up taking the panel above the pedals off to get better access and that helped. Shipped part per the instructions provided and got regular communication from ECU from the time they received it to the time they shipped it back approx 24 hours later. Got the part the next day and had it reinstalled in about 10 minutes. Saved me over $1000. Highly recommend.”

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(The ECU Pro) - Posted 3 weeks ago

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The ECU Pro is rated 4.9 based on 2,875 reviews