The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,899 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently my ML350 was experiencing what I diagnosed via online research as an EIS (Electronic Ignition Switch) failure. After talking with several companies who did similar work I called and spoke to ECU Pro. After 3 different conversations over the span of a few days the support rep made me feel comfortable on their process to diagnose, repair-replace and return a working EIS switch that would save me over $1k vs my local Mercedes dealer. After sending the required componenets to their repair center I was notified of the diagnosis and repair to working condition again. They were very professional and the timing was actually quicker than quoted which really helped. I'd recommend ECU Pro to anyone who's having similar ignition switch issues.”

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Posted 9 months ago

“Great service, exceeded by expectations.”

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Posted 9 months ago

“Turn around time was super fast and communication was great. Have an issue after installation with windows and sunroof, hopefully a reset will fix that as the ECU tech suggested.”

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Posted 9 months ago

“Always helpful and fixeed parts in a timely manne. Never had any problems with the repairs”

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Posted 9 months ago

“Very Good people They have solutions for your problem on the Road.”

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Posted 9 months ago

“Great customer service and quality work..very easy process”

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Posted 9 months ago

“I am conflicted as to what most deserves the 5 stars: the really quick turn; the constant communication and video showing my replacement FRM in action (they have test mules); or having the functionality returned to my car. I would highly recommend ECU Pro to anyone who has a questionable FRM!”

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Posted 9 months ago

“Very good service. Easy communication regarding the replacement of my ECU.”

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Posted 9 months ago

“Very communicative and fast to find any issues or lack there of. Sent me a new ECU and worked like a charm”

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Posted 9 months ago

“Very nice to do business with! They did a nice job and my customer is happy”

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Posted 9 months ago

“Excellent service, once they received my footwell module I was notified and when it was repaired and shipped back to me I was also notified what else can you ask for.”

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Posted 9 months ago

“Great service, they keep me up to date on the process.”

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Posted 9 months ago

“Quick and easy services. Their turn around time is what they say it is and they were able to fix my FRM module without replacing it. Dealer wanted over $1300 for a replacement plus coding with no guarantee it will fix the issue and stating it may ruin other modules.”

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Posted 9 months ago

“Good communication, quick respons, helpful”

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Posted 9 months ago

“excellent support and personalservice”

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Posted 9 months ago

“Amazing! Quick and efficient. They sent my product back right away and even got it a day sooner! Couldn’t be happier!”

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Posted 9 months ago

“We have sent in multiple CPC's to be repaired. Turn arond time is always fast and the only time we have had an issue that warranty process was easy!”

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Posted 9 months ago

“Super quick turnaround, the updates and communication were excellent and it worked flawlessly when I plugged it back in. DEFINITELY recommend!”

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Posted 9 months ago

“Good service and quick repair as soon as i got the part i just pluged than start back on road thank you ECU”

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Posted 9 months ago

“Very responsive when I had questions. The quality of service was excellent. I did the replacement DME service, they packaged the DME and other components very well. I would recommend sending your devices to them 100%”

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Posted 9 months ago

The ECU Pro is rated 4.9 based on 2,899 reviews