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The ECU Pro Reviews

4.9 Rating 2,875 Reviews

97 %

of reviewers recommend The ECU Pro

Company Reviews

Product Reviews

4.9

Based on 2,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As they didn't find anything wrong with my FRM and I am still troubleshooting my issues, I couldn't give 5 stars (having had nothing repaired). However, I was kept UTD by email and the module was returned quickly.”

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Posted 4 months ago

“Customer response was very good”

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(The ECU Pro) - Posted 4 months ago

“Ok so far still don't have the part back so I don't know if it will work.”

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(The ECU Pro) - Posted 4 months ago

“The process was simple. The video for uninstalling the module was easy to follow.”

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(The ECU Pro) - Posted 4 months ago

“My repairs were completed promptly, company is easy to deal with as well as there website is very helpful.”

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(The ECU Pro) - Posted 5 months ago

“Pretty slow but good on keep you updated”

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(The ECU Pro) - Posted 5 months ago

“WRONG INFO INPUTED BY TECH WILL NEED TO RETURN AND REPROGRAMED OTHER THAN THAT IT WORKS GREAT”

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(The ECU Pro) - Posted 5 months ago

“Overall I would say they did a great job. I had my part back in just over a week, and the repair was done perfectly. The communication was poor though. I initially ordered testing for my FRM unit, and after I sent out the unit I didn't hear from them until it was already repaired and on its way back.”

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(The ECU Pro) - Posted 5 months ago

“Great service, easy to call and get ahold of someone to talk to in person who knows what they’re talking about. Second time I’ve used them.”

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(The ECU Pro) - Posted 5 months ago

“Job turn around was very fast”

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(The ECU Pro) - Posted 5 months ago

“Very responsive. Very help. Quick turnaround. My ECU wasn’t fixed first try, but they were happy to help and get it figured out. Let’s hope the next try works and I will leave another great review! 10/10 would recommend!”

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(The ECU Pro) - Posted 5 months ago

“Problem still remains, turnaround time could have been slightly faster. Overall a great company with easy process.”

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(The ECU Pro) - Posted 5 months ago

“Good company to work with,prompt service-good customer service.”

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(The ECU Pro) - Posted 5 months ago

“Staff was friendly, knowledge and helpful with fixing our part.”

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(The ECU Pro) - Posted 6 months ago

“I gave a 4 star rating only because my FRM still had some issue after I initially sent it in and received it back to install. Had a quick phone call with the tech and was given guidance on the check a few items and ultimately had to send it back in again. Tech was very helpful and is checking out FRM out again to see why some of the functions are not working appropriately. Currently waiting for the unit to be completed. ECU has quick turnaround service.”

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(The ECU Pro) - Posted 6 months ago

“Ecu pro was fast productive and very interactive they sent me video of my product operating result was good thanks”

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(The ECU Pro) - Posted 6 months ago

“Still having problems but they are willing to help me as much as they can”

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(The ECU Pro) - Posted 6 months ago

“Very high quality service and communication. Still determining if the service I chose did or did'n fix my issues.”

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(The ECU Pro) - Posted 6 months ago

“Interactions and communications with The ECU Pro was timely and professional. The replacement ECU was packaged and shipped with no physical damage. The replacement ECU has been installed for just 3 days and working well. Since it has only been 3 days, this is the only reason I did not rank The ECU Pro 5-stars. Assuming no issues arrive…I would rate them 5-stars after 60 days.”

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(The ECU Pro) - Posted 6 months ago

“Very fast and easy service. Really appreciate the video to show the parts are working as described. Called after for a few questions and they were happy to help. Overall good experience!”

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(The ECU Pro) - Posted 6 months ago

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The ECU Pro is rated 4.9 based on 2,875 reviews