The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,553 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a returning customer I can say these guys are best in business. Very knowledgeable and helpful.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Great fast service exceeded my expectations!!!”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“good afternoon your r-r video and simple install was very nice ! your customer service is 2nd to none. thanks”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Had a very pleasant experience with ECU pro Professionals to say the least. They did an ECU check and a FRM check on parts from my 2012 mini cooper s”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Installed the repaired cpc back in truck and truck started like it should and it was repaired in the time specified.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“I’m very satisfied with the equipment you provided and thank you👍🏾”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“All went as expected. Im back up and running!”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“I’m a repeated customer and I’m very happy with their service thus far . Real professional and the customer service is excellent.”

Helpful Report

Posted 3 months ago

“Excellent service. Prompt, polite, helpful and informative. Repaired the component. Two plastic nuts and three cable connectors and I’m back in the drivers seat. Well done.”

Helpful Report

Posted 3 months ago

“Thanks for everything ur the best”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“They are fast in getting results done and very detailed in the job they did.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Left special directions on my order and they followed through perfectly. Computer was unable to be fixed so they replaced and programmed a new one as directed with no hassle. Would definitely use this company again if I need anything else”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“WORKS GREAT!!!”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Great experience overall. They diagnosed my issue, repaired the unit and explained the failure afterwards. Hopefully don’t need to come back in the future but I can rest assured these guys are there for ECU rescues if need be.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“The personal at ECU Pro were very helpful on the phone discussing my problem. Also the time from shipping the part to getting it back was fast.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Sent in all my items plus a key for my BMW. Mind you this was an Amazon key. They even put a BMW sticker on it. But the real winner was I plugged it all back in and it fired up the first time!!!!!”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Very professional and helpful.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“I didn’t think it was real but they did what they advertised”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“Well, except for the length of time it took and the lack of communication, the experience was good. We sent in a customer's ECM for testing and to see if it was repairable. The website states a total turnaround time of 10 days maximum. However, it was more than 3 weeks before it was finally determined that the ECM was not repairable, we requested a new one (reman, programmed from the original one), and received it back (almost a month total). Our customer was NOT pleased that it took so long. When we received the replacement unit, it was layered thickly with dust, looked like it had been sitting unpackaged on a shelf somewhere for a couple of years. We had to clean the unit before we could take it and install it in our customer's truck. However, since it has been installed, it seems to be working properly so far. I had to constantly contact the company to get updates on the progress, and they were not always responsive. This was our first time using this company, and I'm not sure we will use them again unless the situation does not warrant needing the ECM repaired and/or replaced in a timely fashion. I used email AND telephone to communicate with the company. They sometimes responded within 24 hours, sometimes not at all. I wouldn't use this company if you are in a hurry for something.”

Helpful Report

(The ECU Pro) - Posted 3 months ago

“The ECU Pro was able to fix my CAS module after a ground cable broke on a 2010 X5 and the customer jumped the car multiple times eventually causing it to fry a chip. I originally paid to have it replaced and upon inspection they suggested we could repair it for half the cost, once fixed and installed the X5 fired right up! Thanks again, will definitely choose you guys in the future for any work I need done!”

Helpful Report

(The ECU Pro) - Posted 3 months ago

The ECU Pro is rated 4.9 based on 2,553 reviews