The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,874 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 19th April 2025

Micah Donahue

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had issue with my car not cranking or starting I sent my same key and cas modules to them and now my car started right up. Thank you ECU PRO.”

Helpful Report

Posted 11 months ago

“All ima say is it works.. super excited saved me a lot. Thanks”

Helpful Report

Posted 11 months ago

“Great and fast service. Quick turnaround and consistant communication”

Helpful Report

Posted 11 months ago

“I appreciate the online process (though I still needed help) and quick turn around from customer to service to returning the parts but the customer service part wasn't it. I spoke to a male representative the first time and he was very helpful and seemed nice but then when I called a second time there was this woman who'd made feel like I should've found another place for help.”

Helpful Report

Posted 11 months ago

“Customer service is excellent they very prompt and fast”

Helpful Report

Posted 1 year ago

“I got my module back and all the functions came back to life like nothing ever happened. I am quite pleased with the repair and the service!”

Helpful Report

Posted 1 year ago

“I gave them 4 Stars only because I have not hooked the module up yet.They are very efficient and do what they say.They received my module on Monday and I had it back by Thursday.”

Helpful Report

Posted 1 year ago

“Nice and easy and loved the service”

Helpful Report

Posted 1 year ago

“I have been out of town and unable to reinstall the module. I will write a review when I get back April 4th”

Helpful Report

Posted 1 year ago

“Final price to repair very reasonable compared to new replacement.”

Helpful Report

Posted 1 year ago

“Decent turn around time and so far they seem pretty good with their service”

Helpful Report

Posted 1 year ago

“The ECU Pro has been very professional when speaking to and assisted with my needs without issues”

Helpful Report

Posted 1 year ago

“Everything worked great as soon as I installed the repaired dme back into my car. The only reason I knocked a star off is because there could be better communication during the process. I sent it in for diagnostics and they went ahead and did the repair without asking if I wanted them to proceed (which I wanted anyway so not a big deal). After they had the parts for 2 weeks I had to call to see what the status was on the part and then a week after that it was done. The extra key they cut for me works better than the original. I have been without a car for a year so it was very exciting to hear the car start first crank after getting my dme back.”

Helpful Report

Posted 1 year ago

“Very satisfied with the speed of service. We also liked that they gave us updates with the repair process and sent videos of the finished working product.”

Helpful Report

Posted 1 year ago

“service was very organized repair team provided detailed description of work done and video of unit during testing.”

Helpful Report

Posted 1 year ago

“They were super fast when diagnosing and shipping my FRM back to me. The team seems super knowledgeable, answering all the questions I had about the process.”

Helpful Report

Posted 1 year ago

“Haven’t been able to start the car and physically use it yet since the car is not done yet, but the software seems like there is a lot of options to suit different situations.”

Helpful Report

Posted 1 year ago

“Great speed not so great on FedEx to”

Helpful Report

Posted 1 year ago

“Very helpful, with reliable knowledge 👍🏻”

Helpful Report

Posted 1 year ago

“I own a 2011 Mini Cooper convertible. The car was running bad and I tried everything. I asked ECU Pro several questions and watched some u tube videos and went for it. I sent it in to them with the CAS's and a key. Unfortunately it was not repairable so I got a new rebuilt one from them. They warn you to have a mechanic install it , but I did it. The car runs great. Plug and play! The only reason for 4 stars instead of 5 is the engine light is on but still running great. Thanks ECU Pro”

Helpful Report

Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,874 reviews