The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,568 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,568 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“This was a great experience. I will use them. Definitely going forward if there’s a need. I would recommend anyone to use them.”

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Posted 1 year ago

“I’ve used these guys a couple times always great quick service highly recommend them keep up the great work”

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Posted 1 year ago

“It was a perfect service. They updated all informations and detailed instruction before I asking. Thanks to the all the ECU PRO Team members.”

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Posted 1 year ago

“Very professional staff. They were very quick and very informative about the work being done, they fix the problem and got me back on the road the very next day.”

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Posted 1 year ago

“I have a 2011 BMW 128i with a faulty CAS. Waited 6 weeks for the dealer to get one with no luck. Found ECU Pro online and contacted them. Wonderful customer service and fast repair. Had it back in one week and works like new.”

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Posted 1 year ago

“The ECU you guys repaired for me is so far working flawlessly. I have been working on European cars for 43 years and these folks are the best at this type of repair. They have repaired many ECM's for me and my customers and I'm never disappointed.”

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Posted 1 year ago

“Everything works fine, but the message “Drivetrain malfunction!” is on.”

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Posted 1 year ago

“Great job - after sending them my FRM, they repaired it and I was up and running in less than a week. Great communication and price. Highly recommend them!”

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Posted 1 year ago

“Sent ECU in to get replaced for Mercedes 1 month went by never heard anything. Emailed and called was told they were getting new one ready. Then randomly got my old ecu back and a partial refund.”

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Posted 1 year ago

“They were GREAT!! They had my Mercedes up and running in about a week. I didn't think it would even be able to get cloned but they took care of it”

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Posted 1 year ago

“works how it should fr put it back in everything worked like before had a problem with recievin it got sent to the wrong address but is cool fr 10/10”

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Posted 1 year ago

“Thanks for the Quick service. Tackling the Valvetronic motor now before I can get everything put back together. Hopefully in the next two weeks I can here it run again.”

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Posted 1 year ago

“They did a excellent job and delivery on time”

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Posted 1 year ago

“I sent my FWM for my 2011 Mini cooper after a visit to the BMW dealership for an unrelated issue and while at the dealership they informed me my electric windows would not operate to closed. They recommended I replace the FWM at a cost of 1300+ dollars. Not including cost of unrelated issue. I had researched on the internet last year for repairs to this unit and found ECU. I sent FWM in and within a week it was back at a very reasonable charge. I installed the FWM with no issues and all works as advertised. My wife has a 2010 Mini Cooper with light and lock issues but waiting to see what the recall for the FWM for her year and model will cover. BMW/MINI dealership is not sure either. I am very thankful ECU does this reboot of the FWM that saved us a lot of money. THANK YOU!”

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Posted 1 year ago

“I found ECU PRO to be extremely honest and trustworthy. I thought I was having problems with my FRM module, where my front lights were not behaving properly. I found ECU PRO on Facebook (META) Marketplace, where they offered to test my FRM for $99, repair it if necessary for a combined $250, or replace my FRM with a clone for a combined fee of $499. I was notified by ECU PRO, with 2 video files they created, showing my FRM was working properly on their vehicle. ECU PRO found that there was nothing to repair on my FRM. Being stubborn, figuring in my head that the FRM had to be my problem, I asked and paid for a replacement clone, paying the additional $400 for the same. Lo and behold, their replacement clone behaved just like my original FRM, and they were right, no problem was found. I promptly mailed back their cloned FRM and requested a refund, minus their programming fee for preparing their clone to be "Plug & Play" compatible. Once they received back their cloned FRM, ECU PRO graciously refunded back to me the $400 I paid for the clone. This showed me both their technical competency, as well as their comitment to customer care. ECU PRO's integrity is beyond reproach. I highly recomend ECU PRO.”

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Posted 1 year ago

“Good product excellent customer service”

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Posted 1 year ago

“Very quick turn around and worked perfect when I got it back”

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Posted 1 year ago

“They tested my CPC4 Module, they also communicated well with me about the test results. Shipping was fast and I received my module the next day. I was please and very happy with the service provided.”

The ECU Pro 5 star review on 19th November 2023

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Posted 1 year ago

“They was communicating with me the whole time”

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Posted 1 year ago

“Sent in the DME to get tested. Got a confirmation email that my parts arrived at the facility and shortly after that I got a video of all my components being tested. 100% professional operation.”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,568 reviews