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The ECU Pro Reviews

4.9 Rating 2,570 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,570 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
The ECU Pro 5 star review on 3rd December 2024
Daniel Hagford
The ECU Pro 5 star review on 1st December 2024
Ivan Nedelchev
The ECU Pro 5 star review on 19th November 2024
Chris Katsoufis
The ECU Pro 5 star review on 2nd November 2024
Edward Brown
The ECU Pro 5 star review on 28th September 2024
Anonymous
The ECU Pro 5 star review on 21st September 2024
Laurie Dicks
The ECU Pro 5 star review on 13th September 2024
Enrique Vasquez
76
Anonymous
Anonymous  // 01/01/2019
I appreciate how ECU pro was able to fix my DME and didn’t replace it. It saved me $500
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Posted 1 year ago
Excellent service, quick shipping, plug in and play the key , engine restart ! Good to Go Go Go !
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Posted 1 year ago
New computer sent back by ecu pro worked great,plug and play,car runs great again,will use again if ever needed
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Posted 1 year ago
Very professional and fast turn around time. The video they sent was added reliability of there service. I would highly recommend The ECU Pro.
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Posted 1 year ago
Very professional and fast turn around time.
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Posted 1 year ago
WOW! They started diagnosing my DME the day they received it! A weekend passed and then I got a call from Chad early Tuesday, stating he was completed with my unit. I requested they make an additional key while they had my modules. My pkg. was mailed out that day and I had it on Thursday! When I spoke with Chad, he warned me in advance I might have a minor issue to address. Not only was he correct but he also provided guidance as to how to correct it. This is the best experience I have had with an out of town vendor in as long as I remember! Thanks ECU Pro!
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Posted 1 year ago
thanks it was great service. you guys did awesome work. wery fast,shipped back same day, work great
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Posted 1 year ago
Excelente servicio, fast and safe.
The ECU Pro 5 star review on 7th October 2023 The ECU Pro 5 star review on 7th October 2023 The ECU Pro 5 star review on 7th October 2023
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Posted 1 year ago
Timing was spot on. Repair is perfect. Very impressed with ecu pro all around. Will use again when needed. Great job guys.
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Posted 1 year ago
These guys are great! The only thing I would recommend is better marketing and search engine results because it took me way too long to find out about these guys. I feel like every bmw owner should know about these guys.
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Posted 1 year ago
They were super professional had constant contact during rhe whole testing and repairing process. They identified the problem and had it fixed in no time. Well worth the money. I highly recommend!!
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Posted 1 year ago
Very good service. They do exactly what their description says. Fast service and job well done.
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Posted 1 year ago
My car had certain issues, so I called them. I was surprised to get an actual person on the phone. They guided me through the ordering process. Once I sent off the parts, it was a very quick turnaround and the car started right up!
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Posted 1 year ago
I got my parts fixed and returned to me very quickly for much less than I was expecting to pay. Had issues starting my 2011 mini cooper that were intermittent, then more frequent until I didn't want to leave the house and get stranded. At a shop they estimated somewhere around $3000 to replace the CAS control module, but I only paid $350 to repair it through ecu pro (plus the trouble of taking apart my dash, but it was well worth it). Got frequent emails updating me through every step of the process and employees were very helpful over the phone as well.
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Posted 1 year ago
Great experience. The ECU Pro team was very communicative, clearly describing the problem with my FRM module and the solution. Their turn around time was also very quick. I received the replacement module in only 6 days, and that includes shipping both ways. Highly recommended!
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Posted 1 year ago
Awesome service. Tested my ECU with detailed videos. Will use them again.
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Posted 1 year ago
Excellent work
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Posted 1 year ago
Very easy to work with. Excellent communication and turn around time.
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Posted 1 year ago
The turnaround time was very good… it would have been even better if they were not having issues with the new server. They made up for the slight delay in shipping by overnighting the DME back to me. I thought that was really impressive and speaks volumes about how they are as a company… The ecu (DME) so far is working great at a fraction of the cost of a new one. I don’t wanna have any more ECU problems with any of my vehicles, but I know where to send them if I ever do. Thank you for great service!!!
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Posted 1 year ago
This company is very professional in every step of the process of the repair of the frm module. There was no hidden fees. They received module sent several emails with progress of part once it was received until repair was completed. Installed part per there instructions to safe guard any possible failures due to low voltage. Everything is working as it should with no programming required. Thanks for a job well done.
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Posted 1 year ago
The ECU Pro is rated 4.9 based on 2,570 reviews