The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,554 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Worked as promised. Fast shipping.”

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Posted 7 months ago

“All a positive experience. Most onetime company and keep me in communication loop through entire process. I highly recommend.”

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Posted 7 months ago

“I couldn’t have had a better experience. Excellent communication and honesty from start to finish. Thank you!”

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Posted 7 months ago

“I called the folks at ECU Pro, about my 2003 Z4. They were very eager to help. They had me send my DME, EWS, and my key, so they could test my DME. In just a day or two after they received my parts, they sent a message explaining what they found wwlith my parts, and they had a replacement on the way ( they also returned my un-repairable unit. So in about 7 business days i had my parts back and in my car. It is running perfectly! Thank you, ECU Pro! I highly recommend them!!”

The ECU Pro 5 star review on 18th May 2024

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Posted 7 months ago

“Real deal they clone my gl450 ecu it was and amazing experience and quick turnaround in less then two week got it back plug and play didn’t believe but that’s reality my car from not even having crank it started right up highly recommend to anyone and everyone”

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Posted 7 months ago

“As the owner of a European vehicle repair facility having a trusted service provider for these vehicles advanced computer systems is a necessity. The ECU Pro always provides great service and the product arrives on time and works flawlessly.”

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Posted 7 months ago

“I received an estimate to repair the FRM module for $1,400 from a BMW shop. I was then told to “remove the module, and mail it out to ECU PRO, thank goodness I did! Super fast turn around, extreme professionalism,.I highly recommend using this company, hands down. Trina”

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Posted 7 months ago

“The most orginized, reliable and knowledgeable company and staff I have worked with as a shop owner. Number one at what they do. I have used The ECU Pro several times for Mini's and BMW's and they have always been spot on with diags and repairs.”

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Posted 7 months ago

“I sent in my FEM for my 2013 BMW 328i and it was stellar service from step 1 all the way to the re-delivery of my ECU, FEM, and keys. Aside from the fact that these guys keep you informed in every step of the operation and make sure you know what they find, these guys are what make me feel good about serving this country for 20 years and in 4 combat theaters. Every member of this staff should be commended not for the amazing work they do, but for their HONESTY, integrity, and morals. They informed me at every step that my FEM was working great and there was zero wrong with my equipment. Even went as far as sending me a video clip of them testing my actual units in a test vehicle like mine. They could have just as easily told me that the equipment was faulty and charged me a ton of money, but no, they unwaveringly told me that it was good and that they would only charge me for the teating fee. I had prepaid for the service I requested and additionally the overnight postage. They refunded the difference in the operations fee and even gave me, I think, a discount and got it to me overnight MUCH CHEAPER than what I paid to get it there. A huge thank you to the crew of ECU PRO! I wish my experience with every company i dealt with was as smooth, easy, and honest as my experience with you guys. Thank you so much and you have a customer for life here in this house!”

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Posted 7 months ago

“Shipped on a Tuesday from WA to PA. Unfortunately my old one was corroded. The new one shipped and was back to me the following Tuesday. Very quick service.”

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Posted 7 months ago

“Great business plan, simply laid out pricing, made total sense and the video proof if repair was great for the customer. Excellent.”

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Posted 7 months ago

“Responsible, on time and professional👍”

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Posted 7 months ago

“Good service and product.”

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Posted 7 months ago

“ECU made it very easy for my FMR replacement and advise. I highly recommend!”

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Posted 7 months ago

“I have used these guys multiple time for BMW modules rebuilds and replacement, I have been very satisfied with everything thing they do.”

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Posted 7 months ago

“First time using The ECU PRO, and will definitly use them again. They let me know they received my unit, and when it was ready, and shipped. Plugged unit in down unit I had and worked great, no issues.”

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Posted 7 months ago

“ECU Pro is an excellent resource! They are very professional. They are quick to respond & reply to calls and emails. They helped me walk through a problem with my BCM. Explaining the process to me, helping me understand the situation and how to resolve it. I highly recommend ECU Pro!”

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Posted 7 months ago

“I sent my ECU to the ECU pro. They took care of the issue with my ECU and got it back to me in a timely fashion.. I highly recommend them Richs German Motorwerks”

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Posted 7 months ago

“Good turnaround. Haven’t had a chance to put it in will soon.”

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Posted 7 months ago

“Very knowledgeable and professional response. Fast turnaround, great value for the money.”

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Posted 7 months ago

The ECU Pro is rated 4.9 based on 2,554 reviews