The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,570 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,570 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to wait for better results. But I received my ecu excited I installed right away made it a mile away from home it lost communication another tow bill added to the 800$ I spent at ecu pro thanks so now I’m waiting to see if it’s a warranty or they stiff me and say it’s something else now not covered. Update soon update they did exactly as expected blamed the issue on my car said nothing else they can do it work when it left the shop . I’d advise going with someone else who will actually warranty their work at least after you spend that much money and it doesn’t work oh it’s something in your car . Straight rip off”

The ECU Pro 1 star review on 27th September 2023

Helpful Report

Posted 1 year ago

Good day Cory, I attached a photo of the work order that you completed. In the work order form, you state that we must clone the unit to a donor that you provided if we either test the unit as okay or if we cannot repair your existing unit, which is exactly what we did. The faults on the unit you provided and the faults on the original unit are exactly the same, so of course there is something else wrong with your car. You provided all the parts for the order. We cannot be held liable for a warranty on the parts that you provided us.

Posted 1 year ago

“Needed to have a new unit to have the old one replaced . New unit works fine . Only problem was with the turn around time took a little longer then was expected. But its working fine.tks”

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Posted 1 year ago

“My mini Cooper had a severe misfire causing the coil pack to melt. No idea how to fix the issue I found this company and sent my parts in. With a quick turnaround they sent my parts back and my vehicle was back on the road. Amazing fast and affordable service would definitely recommend for anyone having ecu problems.”

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Posted 1 year ago

“ECU Pro was very helpful and the service was fast.”

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Posted 1 year ago

“Love the service. Great communication.”

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Posted 1 year ago

“It doing the same thing with all the lights and signals not working. I’ll show a video too! Nothing has changed and I don’t think anything else controls all of these functions. Refund or fix please”

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Posted 1 year ago

Good day Chris, We tested your unit and found no fault. So we only charged you a testing fee for the service. Since we didn't perform a repair on your unit, it will still have exactly the same error as before. Please reconsider your public review since you never paid for a repair only a test fee. Regards, Ace

Posted 1 year ago

“Quick repair”

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Posted 1 year ago

“Excellent customer service and dependability! Highly recommend”

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Posted 1 year ago

“This company is a great option instead of paying dealer prices for new computers.”

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Posted 1 year ago

“Very timely and do good work to their customer i would reccomend them”

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Posted 1 year ago

“ECU Pro Is Great. Very Easy To Deal With. Great Service. Definitely Will Use Again.”

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Posted 1 year ago

“They did very good job and got my ECU replaced and all worked out with no issues”

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Posted 1 year ago

“You guys did a excellent job of checking my equipment and notifying me of any issues. I would definitely recommend you all to friends and family”

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Posted 1 year ago

“They know what there’re doing over there!”

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Posted 1 year ago

“Had many electrical issues going on with my 335i. I shipped my dme and ecu out with key and had it back and fixed under a week. Send a video of them working.”

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Posted 1 year ago

“Easy to deal with, polite on the phone”

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Posted 1 year ago

“Great work. Got the answers I needed and the item was sent back quickly.”

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Posted 1 year ago

“I am very satisfied of the ECU Pro, all the issues solved my FRM module 100% fixed, I gave the whole team big 5 stars Thanks ECU Pro”

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Posted 1 year ago

“I'm very happy with the service provided. I was especially impressed with the gentleman I spoke with (sorry I don't recall his name), who was very patient answering the many questions I asked.”

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Posted 1 year ago

“Thanks ECU PRO... These guys were awesome help and responded quick to my specific order number and had my parts back to me in within a week.. Highly recommend to any of my friends... Thanks again guys...”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,570 reviews