The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,553 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“Quick turnaround, reasonable price.. put my customer back on the road which made them happy and me happy. Will definitely use them again if need be.”

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Posted 6 months ago

“Thanks ECU pro.”

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Posted 6 months ago

“Overall I was pleased with the service I received. I was a bit confused when I opened the return package and read the note saying that the product was working fine while the email stated that there was too much corrosion and it couldn’t be repaired until I realized the EWS was working fine and the DME couldn’t be repaired. In addition, when simply returning a product internationally, don’t write SOLD on the way bill. Customs then puts a duty plus tax on the value of the item. I had to pick my item up at customs and explain that you were returning my product back to me.”

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Posted 6 months ago

“Quick turn around time and excellent customer service”

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Posted 6 months ago

“The team at ECU Pro are great. They repaired my 2013 BMW X1 FRD quickly. I plugged it back in and it worked great. Definitely recommend this team. Thank you again.”

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Posted 6 months ago

“The car is not running properly at all.”

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Posted 6 months ago

“service was fast, painless and affordable and communication was perfect i will use them again if i ever need the services”

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Posted 6 months ago

“We don't know yet if the replacement DME works or not. Instructions for proper part selection are unclear. Unit turnaround was not as quick as advertised. Cost was way more than I was led to believe. Customer review system did not respond as expected. It took three (3) times to access the review system. I got the feeling that every shortcoming is viewed as the customers fault.”

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Posted 6 months ago

“working with ecu was very easy and quick even with my limeted computer skills.very good comunication back and forth would highly recomend them beause it took the guess work out of knowing if my dme was good or bad.”

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Posted 6 months ago

“Repaired a mini Cooper dme did a great job would use them again thx ecu pros”

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Posted 6 months ago

“The whole experience started very well when requeted information on how to proceed and it went on smothly when oredered service. then we found real issues on the shiping with lots of red tape and delays mostly on the Mozambique side. It took for ever to get the parts to ECU. But once it got there speed was up again and all sorted vey quickly. We are now waiting for the equipemnt to arrive.”

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Posted 6 months ago

“Very pleased , fast turnaround, great communication. Quality and professional. Highly recommend.”

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Posted 6 months ago

“Crazy fast service did everything they could to fix my footwell module and replaced it with a quality part all the while informing me on the process.”

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Posted 6 months ago

“These guys have the full support of our 3 full mobile automotive service locations here in FL Southern Brothers Mobile Mechanic, Not worth stealing repairs and Ortega automotive will continue to use ECU PRO for all our BMW needs”

The ECU Pro 5 star review on 30th June 2024

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Posted 6 months ago

“What a great find! Did a web search of the symptoms my Mini was having, and The ECU Pro website came up. Had descriptions, how to videos to remove the device and ship in. I was able to get the unit removed in 10 min and it was in their hands 2 days later. They tested, had results, and repaired 24 hrs later. If you are having issues with the FCM unit, don’t hesitate to send it to the Pros at The ECU Pros!”

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Posted 6 months ago

“I had a CPC4 go out in one of my trucks. No shop near me could test it without having the whole truck towed to them. I sent it off to ECU pros and they tested it, fixed it, and had me back up and running in no time! 10/10 recommend.”

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Posted 6 months ago

“Great service and everything worked perfectly”

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Posted 6 months ago

“Got my Bmw 335i running back, after having issues with DME! Great customer support!”

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Posted 6 months ago

“Prompt, reliable and accurate service! The process couldn't have been easier. They spell out exactly what they need from you, assess your situation and have a solution within a few days. They send everything back, plug and play! Car starts and runs after it had a water damaged ECU! Thank You ECU Pro!”

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Posted 6 months ago

“The ECU Pro team quickly diagnosed my DME and let me know my crank no start problem was not due to a bad DME. The video they provide of the equipment working is something more people should do in the industry. I would definitely recommend them to anyone who thinks or does have a DME problem. Just as quickly as they diagnosed my DME, they shipped it back just as quick and there is communication throughout the entire process.”

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Posted 6 months ago

The ECU Pro is rated 4.9 based on 2,553 reviews