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The ECU Pro Reviews

4.9 Rating 2,892 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 2,892 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ralphael Wilson
Verified Buyer
“You are the Dopest shop in the world… Bar none!”
Helpful Report
Posted 7 months ago
Michael Khan
Verified Buyer
“Very thorough report and process. Showed video of module after repair working in a donor vehicle. Installed back on our vehicle and it worked. Saves a bunch of money vs buying a new one. Especially on a Euro car.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Charles Semones
Verified Buyer
“2011 328xi - After the battery was left disconnected for an extended time to do another repair the Footwell module was scrambled and the car was giving a “lighting error” message and loss of window control. After searching the internet I found the ECU Pro site for reprogramming of the footwell module. Following the site I sent the module in on Monday to have it returned / repaired by the end of the week and worked perfectly out of the box. A huge thank you to the ECU pro team for a swift and reliable service.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
CHESTER GREER
Verified Buyer
“Good service”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“good customer service”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“Fast turnaround, reliable service.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
LAZARO CRUZ
Verified Buyer
“the ECU PRO staf are very helpful,curtious,profesional...they helped me from the begining of process of the repair of my 2007 bmw ECU..they guided me at every step of it..and they were very concen about the outcome of the repair,also their response time is very fast i woud even say its ecxellent. THEIR WEBSITE IS PERFECT..every step is very clear and helpful thank you ECU PRO TEAM”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Richard Haug
Verified Buyer
“Sent a damaged DME to them ,alas it couldn't be repaired but the cloned replacement one works perfectly and looked like a brand new replacement.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
JOSE MARCANO
Verified Buyer
“Thank you, the service was very fast, and the repair was successful, the vehicle worked perfectly, following your instructions. Thank you very much, 100% recommended.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Kyle Johnson
Verified Buyer
“Recently had an ecu repaired for my w204 coupe and it works exactly as it should. Car would start and die within a couple seconds every time so I pulled the ecu apart and found a fried capacitor. I sent it in to ECU Pro and it was repaired and shipped back within a week. The car starts right up and runs great with no lights on the dash. Highly recommend”
The ECU Pro 5 star review on 8th September 2024
Helpful Report
(The ECU Pro) - Posted 7 months ago
Filipp Trubin
Verified Buyer
“Tested and returned in a week.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“Once part arrived, they performed test and diagnosed quickly (within a couple of days). They sent me a video showing that the new part worked correctly on their test vehicle, also showed the diagnostic computer coming up clean (no codes) on replacement part. There was a bit of delay getting the replacement mailed out due to the billing department creating the invoice but forgetting to send it to me. I had to call and find out what was going on. After calling, the billing department immediately emailed me the invoice. After that was squared away the replacement shipped immediately. Technicians were excellent. I highly recommend.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Rene Rivera Jr
Verified Buyer
“The process what straight forward. Sent my cas and ecu in to get repaired and once it was complete they sent it back. Appreciated the video they sent me to show that my cry was repaired and working correctly. Will definitely be using them again if needed!”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Anonymous
Verified Buyer
“The ECU PRO repaired the FRM in my 2011 BMW 328i. Their service was quick and the FRM was 100% plug and play with all features functioning correctly. Their reinstallation instructions recommended installing the FRM with the battery fully charged and connected! This was contrary to what I had heard before so I called to discuss their procedure. The tech was great and explained in detail their reasoning. I would highly recommend the ECU PRO.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Robert Terry
Verified Buyer
“Working with ECU pro was a pleasure everyone was involved were helpful and professional. The only downside wasn't their fault, FEDEX didn't deliver in 2 days it took a week even though the package was clearly marked 2day ship.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Brian Morriss
Verified Buyer
“They helped me with my ECU issue. Got a new Footwell Module and fixed my BMW!!! Worsk great. Thank you.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Chris Lennon
Verified Buyer
“The process was quick and effective. Easy plug and play”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Marcus Phillips
Verified Buyer
“Ecu pro originally dropped the ball on my cpc. But they replaced mine with another one until they can finished repair so that I can continue working. I appreciate that.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
Ruben Medina
Verified Buyer
“Excellent customer service, and extremely helpful!”
Helpful Report
Posted 7 months ago
Scott Haluptzok
Verified Buyer
“We are a European repair shop that has used and will continue to use ECU Pro. They are honest and extremely helpful in every situation we have had with them. Have sent in modules that were ok and they were honest and helped us pinpoint where our concern was coming from. They could have easily just said it was bad and charged us but they didn’t. I would extremely recommend ECU Pro.”
Helpful Report
(The ECU Pro) - Posted 7 months ago
The ECU Pro is rated 4.9 based on 2,892 reviews
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