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The ECU Pro Reviews

4.9 Rating 2,872 Reviews
97 %
of reviewers recommend The ECU Pro
Company Reviews Product Reviews
411
 Metrics
4.9
Based on 2,872 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ernesto Zarate
Verified Buyer
“The service I received was great, they were prompt answered all my questions. Even though my part was not able to be repaired they sent me the replacement along with my old one.”
Helpful Report
(The ECU Pro) - Posted 1 week ago
Dave Newton
Verified Buyer
“I sent my cas and module and key in. They said they could not find anything wrong. I still have the same problem. Video is post sent in and received back.”
Helpful Report
(The ECU Pro) - Posted 1 week ago
Andrew Scott
Verified Buyer
“Super friendly customer reps and a quick 2 week turnaround”
Helpful Report
(The ECU Pro) - Posted 1 week ago
Anonymous
Verified Buyer
“The part was repaired. Of course you hope it will be the lower price repair, mine was mid priced”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Matthew Stoerrle
Verified Buyer
“They were fairly quick to respond to questions. It was very easy to mail them the ECU and they kept to thier stated timeline. I had my ECU replaced and it worked like a charm.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Derrick Mitchell
Verified Buyer
“I received my purchase in a timely manner. I installed the unit and did the necessary resets and everything came out excellent. There were a few things i had to figure out but they were minimal. I would like to have had a directional manual on reinstallation that presented expextations of what to expect and the steps to resolve. I would have given five stars if it wasn't for this. Other than that the whole experience was five stars. I would recommend their service to anyone with this situation.”
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
Anonymous
Verified Buyer
“They told me the problem right away”
Helpful Report
(The ECU Pro) - Posted 4 weeks ago
Stephanie Escobedo
Verified Buyer
“Having issues with my FRM but they have been very quick in getting my part in and out. Super responsive to any questions whether it be by email or phone.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“They were able to recover my data and as soon as I plugged in my module, my car started however, I’m working with them to get help to initialize a few systems”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Gary Lindstrom
Verified Buyer
“I sent the wrong unit and they were very helpful in directing me towards the right part. The only thing that could be helpful, would be a way to print shipping labels through them. It would simply shipping and maybe reduce costs.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Eric Durand
Verified Buyer
“The customer service was top tier”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Earl Albright
Verified Buyer
“promt service in response to questions”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Geovanny Mayorga
Verified Buyer
“for which job is this if can help me on it I will appreciate”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Anonymous
Verified Buyer
“I sent my EIS and keys in for testing. Testing was completed in a satisfactory and timely manner. The only criticism is that all communication is via email. So rather than having the ability to have a 5 minute conversation with the technician who did the testing, you wind up sending emails back and forth over a couple of different days.”
Helpful Report
(The ECU Pro) - Posted 1 month ago
Gene Reichert
Verified Buyer
“I like the way when they tested it they sent me a video of it and an email letting me know what was going on and what has asked me what I wanted to do they were very clear on their findings and did everything just as they said they would”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Edward Hendershot
Verified Buyer
“I was a little concerned when they mentioned the CPU board was to bad to be repaired but a few emails kept me up-to date and confident I had found the correct place to help me with my troubles. Then I fouind out the board that was shiped from the manufacture had a defect but we held steday on the fealing of confidence and within the noted time my new CPU was out for shipping and all is well. Once I continue to find and solve other issues I can happly say my experience was great. Recomenditions have already been made.”
Helpful Report
(The ECU Pro) - Posted 2 months ago
Ernesto Hernandez
Verified Buyer
“Plugged it in. Car works like it should but I still have the same issues. Climate controls don’t have power. Emergency flashers don’t work. Turn signal lights don’t work either.”
Helpful Report
(The ECU Pro) - Posted 3 months ago
Bradley Polanco
Verified Buyer
“Very fast with service, but I feel a little expensive for product.”
Helpful Report
Posted 4 months ago
Carolina Pitts
Verified Buyer
“Great service and prompt return. Diagnosed and repaired saving a few hundred dollars. I'm greatful I stumbled upon Ecu Pro. Thank you!”
Helpful Report
(The ECU Pro) - Posted 4 months ago
Anonymous
Verified Buyer
“Instrument cluster started working”
Helpful Report
Posted 4 months ago
The ECU Pro is rated 4.9 based on 2,872 reviews
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