The Fire Alarm Supplier Reviews

4.8 Rating 157 Reviews
96 %
of reviewers recommend The Fire Alarm Supplier
4.8
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read The Fire Alarm Supplier Reviews

About The Fire Alarm Supplier:

The Fire Alarm Supplier provides you with the best brands and outstanding customer service. We only work with brand new products and we also offer you a 1-year warranty for all commercial fire alarm systems, including a 30-day money-back guarantee (check our refund policy for more details). See some of our products below or contact The Fire Alarm Supplier to find the perfect solution for your fire alarm project.

Visit Website

Phone:

(302) 444-0801

Email:

info@thefirealarmsupplier.com

Location:

124 Broadkill Rd, Suite #600 Milton, DE
DE 19968

The support staff was very responsive.
Helpful Report
Posted 4 months ago
Got exactly what I ordered, and it was shipped fast. Will definitely use in the future!
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Posted 4 months ago
Fast shipping and speedy checkout. Finding parts to maintain fire alarms from a trusted supplier, not some unknown source like eBay and Amazon. New and genuine parts without the worry.
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Posted 4 months ago
so happy bought more the next day
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Posted 4 months ago
It was easy to order an the equipment was shipped right away. What else can you ask for.
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Posted 4 months ago
Very helpful polite and got me whatever I needed
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Posted 4 months ago
Great service, fast shipping, received product quickly and exactely as ordered at a great price!
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Posted 4 months ago
Was very pleased that you had the hard-to-find control board we needed for our Simplex system. Will probably need more in the future. Glad you are here.
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Posted 4 months ago
Parts were exactly what i needed and as described.
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Posted 5 months ago
I recently purchased 9 CO sensors, 9 smoke detectors and 3 heat sensors. The price was good and the help with questions readily answered. I particularly appreciate the fact that all units came with recent manufacturing dates meaning that I will get maximum useful life before replacement.
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Posted 5 months ago
amazing service, both before and after receiving product! will definitely be purchasing more here!
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Posted 5 months ago
Although the parts were not originally an hand, the order ultimately arrived ahead of schedule and in good shape
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Posted 5 months ago
Ordered a discontinued GWFCI smoke, quick shipping. Part worked as it should
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Posted 5 months ago
Had just what I needed, fast shipping.
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Posted 5 months ago
Easy to order and parts arrived quickly.
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Posted 5 months ago
I ordered parts last week and chose 2 day shipping. I am still waiting on the parts to arrive.
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Posted 5 months ago
Hello David, We apologize for any inconvenience this situation has caused. We shipped your order on the same day it came in, but it seems that Fedex lost your package. We shipped another one under 1Z58079W0130089777 (as a Next Day) and I believe you received this new package. UPS is still under investigation about the first package. If you need anything else, please let us know.
Posted 5 months ago
I appreciate the quick and accurate response to my order. It was easy to order online, the checkout was quick and the product arrived when expected in perfect condition. Thank you!
Helpful Report
Posted 6 months ago
The only thing that I had an easy time with this site was ordering online and that you had the item in stock. I wasn't happy that they felt it necessary to contact me and confirm that I was the person who ordered the part. Nor was I happy when they called my cell phone and didn't leave a message to contact them. When I called back the person on the other end hung up, maybe it was due to bad service. But when I called the Delaware number the automated machine asked me to pick a number. The extension ring and ring and ring. I hung up and called back various times to try and get a person, it took some time until I got someone to talk to. I wouldn't use this company again for these reasons
Helpful Report
Posted 6 months ago
Hello Timothy, We apologize for any frustrating experience you might have had once trying to contact us. You can be sure we are looking into it and working on fixing this problem as soon as possible. I see that your order was delivered last Wednesday, I hope it was everything ok with the package. If there is anything else we can do, please let us know.
Posted 6 months ago
Easy to find the product I was looking for, easy to checkout and very fast shipping.
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Posted 6 months ago
Glad to hear it, David! We're always happy to help. Thank you for your review!
Posted 6 months ago
Great service. Quick shipping. Will use again.
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Posted 6 months ago
The Fire Alarm Supplier is rated 4.8 based on 157 reviews