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The Fire Alarm Supplier Reviews

4.8 Rating 157 Reviews

96 %

of reviewers recommend The Fire Alarm Supplier

Company Reviews

Product Reviews

4.8

Based on 157 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About The Fire Alarm Supplier:

The Fire Alarm Supplier provides you with the best brands and outstanding customer service. We only work with brand new products and we also offer you a 1-year warranty for all commercial fire alarm systems, including a 30-day money-back guarantee (check our refund policy for more details). See some of our products below or contact The Fire Alarm Supplier to find the perfect solution for your fire alarm project.

Visit Website

Phone:

(302) 444-0801

Email:

info@thefirealarmsupplier.com

Location:

124 Broadkill Rd, Suite #600 Milton, DE
DE 19968

The Fire Alarm Supplier 5 star review on 26th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very happy with your customer service dept, been trying for over two weeks to get an RMA via phone calls and e-mails with zero response.”

Posted 6 months ago

Hello John, Thank you for your contact. We received an email from you yesterday, mentioning the need to return some material and we apologize for the delay to get back to you. A Customer Success representative already got back to you today with all the information you need to proceed. We haven't identified any contact from you before yesterday, but I'm sure we'll be able to figure this out as soon as possible. If you have any questions, you can give us a call any time: (302) 444 0801 EXT 224.

Posted 6 months ago

“I bought some FA devices from here. The service is remarkable and they delievery fast. I highly recomended it!”

Posted 6 months ago

“Had exactly what I was looking for and easy to order.”

Posted 6 months ago

“Pruduct on tme as described”

Posted 6 months ago

“The item was received promptly. When I called in the customer service was great. The employee was very knowledgeable and friendly. Can't wait to do more business.”

Posted 7 months ago

“received part as described in a timely manner, thanks”

Posted 7 months ago

“I don't know how you do it, but when we're looking for hard-to-find parts, you always come through. Good job.”

Posted 1 year ago

“Absolutely horrible experience and horrible customer service. Will never use again and definitely would not recommend purchasing anything from them.”

Posted 2 years ago

Hello Frank, We definitely apologize for the frustrating experience you've had with The Fire Alarm Supplier. I see we authorized the return of your items and we agreed to proceed with the refund for it once we received them back. I'll contact you again tomorrow, so we can discuss this situation and find a better alternative.

Posted 2 years ago

Hello Frank, We’ve tried to contact you (by phone and email) but unfortunately, we haven’t been able to reach you. As stated in our initial conversation and reiterated now, we are willing to proceed with the full refund for your order, but we’ll need the product back. If you encountered any problems while returning it to us, please let us know.

Posted 2 years ago

“fast delivery good pricing but still waiting for recept emailed for upgraded shipping costs”

Posted 2 years ago

“Easy order placement, and we were able to expedite orders to receive next day to help replace compromised fire alarm units! Thank you!”

Posted 2 years ago

“Hands down the best place for all your fire alarm needs. Quick and easy transaction and everything got here in a timely manner. I highly recommend!”

Posted 2 years ago

“I needed a programmer immediately to take care of an emergency situation, and The Fire Alarm Supplier provided it within a very short period of time. I am very satisfied with the pricing and delivery timing.”

Posted 2 years ago

“Excellent service. Great price”

Posted 2 years ago

“Great to work with your company.”

Posted 2 years ago

“My order came when they said it would. It was complete and a competitive price”

Posted 2 years ago

“Just what I need it and good service when asked about shipping time”

Posted 2 years ago

“Website was extremely user friendly & made the order process a breeze.”

Posted 2 years ago

“Replace all my ten year old Smake Detectors. Supply chain issues covid caused backorder delays, BUT, service rep, Joanne, was courteous, pleasant and always helpful 😀. Made the wait acceptable. Good experience.”

Posted 2 years ago

“Reasonably priced and fast free shipping on my order.”

Posted 2 years ago

“Ordered motion , they did not have it in stock had to go through another company but received it in a reasonable time!!”

Posted 2 years ago

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The Fire Alarm Supplier is rated 4.8 based on 157 reviews