The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Highly recommended... in fact I did and they made a purchased as well”

Helpful Report

Posted 3 years ago

Thanks for the lovely review Joanne. As a small company it means a lot to us. Glad to hear you are happy with our service and that you recommended us to someone else who went on to order. We really appreciate that. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 3 years ago

“I was trying to find a puzzle for my husband, they were out of stock everywhere, except ebay and they were twice the normal price! So i googled and found you! Good price and quick delivery. Thanks”

Helpful Report

Posted 3 years ago

Thanks for the lovely review Diane. As a small company it means a lot to us. Glad to hear you are happy with our service and your jigsaw puzzle. We are doing our best to keep our jigsaw stocks up, they are selling very fast whilst in lockdown! We are also keeping prices as normal, unlike other places that are inflating them. Hope you will be back to order some more. Happy puzzling. Graham.

Posted 3 years ago

“Bought a jigsaw puzzle. Good price, efficient delivery, no complaints!”

Helpful Report

Posted 3 years ago

Thanks for the lovely review Tracy. As a small company it means a lot to us. Glad to hear you are happy with our service and your jigsaw puzzle. We are doing our best to keep our jigsaw stocks up, they are selling very fast whilst in lockdown! Happy puzzling. Graham.

Posted 3 years ago

“Good service , prompt delivery, products totally as expected, thank-you”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Caroline, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“I bought these articles as a birthday present for a friend. She is very happy with them. I am happy with the way my order was handled and delivered.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Margaret, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. I'm glad that your friend loved her gift. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“The puzzle arrived after 2-3 days the parcel was in good order no damage to box. The puzzle has very good colour and sheen to it, I think its going to be a very hard puzzle to do but then again I do love a challenge.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Sylvia, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We have just added some new jigsaw designs to our website. Happy puzzling! Thanks, Graham

Posted 3 years ago

“My order arrived promptly, was well packaged and smells divine. A pleasure doing business with you”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Sally, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again soon, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“Lovely and quick service and takes care of all my biscuit needs. Thank you”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Skye, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again. Enjoy the biscuits! Thanks, Graham

Posted 3 years ago

“The puzzle was lovely and a good quality. The foot cream is very refreshing and ideal to use after a shower. I haven’t used the shower gel yet but am confident it will be nice.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Heather, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Happy puzzling, we have just added some new jigsaw designs to our website. Thanks, Graham

Posted 3 years ago

“Super quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Ann, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“My parcel came quickly, despite the current circumstances. The product was just what I was after - a beautiful lavender oil, with natural ingredients! Thank you.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. Enjoy the lavender oil! We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“Item arrived promptly and well packed.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Morag, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“Excellent service and product just what l needed arrived quickly Separate switches . Works very well”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Patricia, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We hope you will be back to shop with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“I was very impressed by the ease of order ng and particularly in the extremely rapid delivery. IO very mush like the products they are pleasant to use, the only niggle I have, is that I would like the scent to be stronger. I cannot smell either shower gel when I am using it, nor is there a residual scent on my skin. I don't know who delivered the parcel, my Carer took the delivery.”

Helpful Report

Posted 3 years ago

Thank you for the review, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. We are sorry to hear that you feel the scents are not strong enough, we will pass this feedback on. Thanks, Graham

Posted 3 years ago

“From order to receive it was excellent. It was a present for my daughter and she absolutely loved it and the box the soaps were in made them look so expensive yet they were not. Will be looking on your website again. Thankyou for the experience. Yours Delia”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Delia, as a small company it means a lot to us. We are happy to hear that you was impressed with our service and delivery. Glad that your daughter loved the soaps. It's fantastic to know you will be shopping with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham

Posted 3 years ago

“My order arrived sooner than I expected, and I just love the Inis body lotion. It’s not that easy to find, so thank goodness for The Garden Fragrance Company.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Linda, as a small company it means a lot. We are happy to hear that you was impressed with our service and delivery. Inis is a very popular range and we get lots of very positive feedback from regular Inis customers. Hope you will shop with us again soon, we have lots of great gift ideas too. Thanks, Graham.

Posted 3 years ago

“I ordered some Inis products for Christmas presents. They arrived quickly, the company kept me well informed, and the prices were cheaper than other companies. This is the first time I have used The Garden Fragrance Company and I am just about to order some more products from here. A new, satisfied customer.”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Susan, as a small company it means a lot to us. We are happy to hear that you was impressed with our service, prices and delivery. It's fantastic to hear you are shopping with us again, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham.

Posted 3 years ago

“Product was faulty, replaced without any fuss - excellent customer service Would recommend them without any reservations - not their fault it did not work properly”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Mark. We are happy to hear that you was impressed with our customer service. We like to think as a small company we can offer a personal and efficient customer service experience. Please come back and shop with us again soon, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham.

Posted 3 years ago

“Excellent service, could not ask for more”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Geoffrey. We are happy to hear that you was impressed with our service and delivery. Please come back and shop with us again soon, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham.

Posted 3 years ago

“Easy to use website, efficient service”

Helpful Report

Posted 3 years ago

Thank you for the lovely review Celia. We are happy to hear that you was impressed with our service and delivery. Please come back and shop with us again soon, we update our ranges every 6-8 weeks and have lots of great gift ideas. Thanks, Graham.

Posted 3 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews