The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Regarding my recent purchase the item was well priced communication was excellent and delivery was first class. Hope to do business again”

Helpful Report

Posted 8 years ago

Thanks so much for the lovely review. Hope you will continue to order from us in the future. Thanks Lisa x

Posted 8 years ago

“Good, clear web site, order despatched quickly and arrived with all items correct. Not my first order with this company but always been delighted with service and goods.”

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Posted 8 years ago

Glad to hear! We hope you will continue to order with us. Thanks Lisa x

Posted 8 years ago

“I have ordered goods from you for a few years now, and I must say have never been disappointed with the quality of the merchandise. A big thank you for everything.”

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Posted 8 years ago

Thanks so much for the lovely review. We value your custom and hope you will continue to order from us in the future. Thanks Lisa x

Posted 8 years ago

“Easy to order,very quick delivery,pleasure to use your company, Jim leeds”

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Posted 8 years ago

Thanks Jim, good to hear positive feedback. Lisa x

Posted 8 years ago

“Good service, good updates, quick delivery. Happy ish with note books I ordered apart from the fact that I expected them to be thicker and have hard covers. Perhaps partly my fault for not checking more thoroughly but I think product descriptions could be improved.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, we have noted your comments about the notebooks and will certainly take them on board. Glad that you are happy with our service. Thanks. Lisa x

Posted 8 years ago

“Good range of products, easy ordering and quick delivery. Love the perfumes.”

Helpful Report

Posted 8 years ago

We love the perfumes too! Thanks Lisa x

Posted 8 years ago

“Fast, efficient service. Product as it looks in the catalogue. Good price for a small gift but not too expensive to treat oneself.”

Helpful Report

Posted 8 years ago

Glad to hear you are happy with our service. It's always nice to treat yourself! Lisa x

Posted 8 years ago

“Item could have been packaged better as there was a small amount of cosmetic damage to the packaging but it arrived quickly”

Helpful Report

Posted 8 years ago

Sorry to hear that some of the packaging was damaged, we do try to use enough packing to avoid this. I will pass this feedback back to our warehouse team. Thanks Lisa x

Posted 8 years ago

“Always such good service - the items arrive promptly and well packaged. Love the range on offer though am still not too sure about the grocery side although I did take advantage of it in a very small way this time - I don't exactly see food and toiletries as natural partners. However, the catalogue is a must-read at any time of year and especially so in the run-up to Christmas. Manx4”

Helpful Report

Posted 8 years ago

Thanks for the lovely review, we are glad that you are happy with our service. Our Mr Stanley confectionery items are some of our best selling lines, they make lovely gifts or a treat for yourself! Once you try them, you'll be hooked! Thanks Lisa x

Posted 8 years ago

“Travel towel bought as present. Good price and very reasonable delivery charge. Sent very quickly.”

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Posted 8 years ago

Thanks for the lovely feedback. Lisa x

Posted 8 years ago

“Very fast delivery and I am sure my wife will love the cat bags I purchased as part of her Christmas present.”

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Posted 8 years ago

Our catwalk range is very popular, I'm sure your wife will be very pleased! Lisa x

Posted 8 years ago

“Found just what I wanted on their site and jigsaw arrived on date it was due. Great service.”

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Posted 8 years ago

Hope you will order from us again soon! Thanks Lisa x

Posted 8 years ago

“Excellent service and arrived within a few days. Will definitely order from you again.”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. Lisa x

Posted 8 years ago

“Came on time,very good presentation, and the perfume is a delight”

Helpful Report

Posted 8 years ago

Glad you like it! Hope you will use us again in the future. Thanks Lisa x

Posted 8 years ago

“Goods exactly as described.Prices reasonable,Well packaged,Quick speedy turn around.Would use again”

Helpful Report

Posted 8 years ago

Thanks very much for your review. Good to hear. Lisa x

Posted 8 years ago

“Items purchased of excellent quality and price. Parcel arrived very quickly and was was well packaged without waste. Would certainly recommend this company and will be using it again.”

Helpful Report

Posted 8 years ago

Thanks for such a lovely, positive review. We are glad that you were happy with our service. Thanks Lisa x

Posted 8 years ago

“Goods arrived speedily and all correct. Not tried as mostly for presents.”

Helpful Report

Posted 8 years ago

Thank you. Lisa x

Posted 8 years ago

“Goods arrived speedily and all correct. Not tried as mostly for presents.”

Helpful Report

Posted 8 years ago

Glad you were happy with our service. Thanks Lisa x

Posted 8 years ago

“Bought as a gift, quick delivery and smooth ordering process, would recommend”

Helpful Report

Posted 8 years ago

Thanks for the lovely review. Lisa x

Posted 8 years ago

“I was originally given the hand cream as a present. Like it very much, so gave a tube to my daughter who has put it on her Christmas present list. Hence the order. Many thanks.”

Helpful Report

Posted 8 years ago

Hope your daughter will be happy with her gift. Thanks for the review. Lisa x

Posted 8 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews