The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery , great products lovely packaging would definitely be ordering again”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Jane, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again in the near future, we have recently added lots of new Christmas gift lines. Thanks, Graham

Posted 4 years ago

“Very happy with my order and it arrived quickly”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Enjoy the chocolates! Please come back and shop with us again in the near future, we have recently added lots of new Christmas gift lines. Thanks, Graham

Posted 4 years ago

“Very nice product, delivered on time will buy again”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Colin, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we have recently added lots of new Christmas gift lines. Thanks, Graham

Posted 4 years ago

“Having searched the internet to find a supplier for Inis Energy of the Sea products (My wife had bought some on holiday which had recently run out) I came across The Garden Fragrance Company. The prices and range of products were ideal, customer service and communication excellent, and delivery within a couple of days of my order. Very impressed. Thank You.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Darren, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Inis is our best selling range, we sell lots and always get positive feedback on it. Please come back and shop with us again in the near future, we have recently added lots of new Christmas gift lines. Thanks, Graham

Posted 4 years ago

“My products arrived really quickly and in decent packaging. One of the items was faulty but I received a replacement within just a couple of days. Great company with excellent customer service.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Jennifer, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Glad that we managed to get a replacement to you without delay. Please come back and shop with us again in the near future, we have recently added lots of new Christmas gift lines. Thanks, Graham

Posted 4 years ago

“Exelent service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jeffrey, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“I was so pleased to find 'Inis Energy Hand Wash' at The Garden Fragrance Company as it seemed to be unavailable on the Inis site. I have used it before - it has a lovely fresh fragrance. The order process was easy and it arrived on time and well packaged. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. We sell lots of Inis, it's our best selling range and smells amazing. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“My order was easy to place, and arrived very quickly. The Lavender room spray is lovely, and is delightfully fresh and calming.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Glad you like the lavender spray as much as we do! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Very easy to order and were delivered on time, very well packed and presented. The products are excellent very pleased with all of them. Thankyou .”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Robert, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Hope you enjoy everything that you bought. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Great quality, well packaged, delivered promptly. Will use again”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Quick delivery. Perfect gift. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Hope the recipient enjoys their gift! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Great products available at great, good value prices. Arrived quickly and well packaged, ie, not overpackaged, a huge bugbear of mine”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. It's nice to hear you comment on our packaging as we do make an effort to not overuse packaging materials and we also recycle boxes and packaging that we receive our own deliveries in. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“really smart looking chairs firm and comfy shame you dont make 2 settee, ones but very pleased with what ive bought thank you”

Helpful Report

Posted 4 years ago

“This is the first time I've bought from The Garden Fragrance Company, and unfortunately I was very disappointed with my purchase of a box of seven ladies' handkerchiefs. The fabric is thin and coarse, the handkerchiefs haven't been edged in the way you'd expect, and when I pre-washed them before use they shrunk badly and, on one hanky, the stitching unravelled. However, the company has since refunded me, so good customer service.”

Helpful Report

Posted 4 years ago

“This is the first time I have ordered from The Garden Fragrance Company. Excellent service and products. The jigsaws are boxed really well and look fantastic quality as are the ladies handkerchiefs. Really quick delivery too. Thank you, quality products.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Samantha, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. We sell lots of jigsaws and although we are struggling to get stock in from suppliers we are doing our best to get new designs. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Not received yet?”

Helpful Report

Posted 4 years ago

“Very pleased with the large selection of products. Delivered quickly and very pleased with my purchases.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jayne, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your purchases. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“We bought this fragrance ( it is a favourite of mine) for our daughter , is was posted direct to her , she was delighted”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review David, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. The Inis range is one of our best selling, we get loads of great feedback on it, it smells amazing! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Never used this company before but would recommend. Delighted with purchase and service.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Even better that you would recommend us! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Excellent service but surprised that order was not acknowledge by e mail....but the item arrived by post in 3 days😀”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Jennifer, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. We do send an acknowledgement email but sometimes they get blocked by email settings or end up in the spam/junk folder. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews