The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Lovely scent, competitively priced, very well wrapped and quickly delivered”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad to hear you was happy with our service and speedy delivery. Hope you will order from us again in the near future. Lisa x

Posted 7 years ago

“Excellent genuine product at very competitive price. Delivery was also extremely fast and I would not hesitate to buy from this Company again.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. We have a huge range of jigsaws, don't forget to check back regularly as we are always adding more to the range! Hope you will order from us again soon. Enjoy the jigsaw! Lisa x

Posted 7 years ago

“Fantastic customer service, really happy with my order and very quick delivery. Will use again. Thanks”

Helpful Report

Posted 7 years ago

Thanks for the feedback, it's great to know you were happy with our service and your goods. Lisa x

Posted 7 years ago

“Always pleased with condition of products”

Helpful Report

Posted 7 years ago

Thanks Christine. Glad you like our products, we do too! Hope you will order from us again very soon. Thanks Lisa x

Posted 7 years ago

“Fast service. Lavender oil lovely as usual. Well packed. Will return. Good price too. Thank you.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with your order and our service. We look forward to receiving your next order. Thanks Lisa x

Posted 7 years ago

“Product delivered promptly and hand cream is a godsend as it works quickly and effectively. I have a dog and am a keen hands on gardener so always washing hands. This hand cream keeps hands soft and supple.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad to hear you was happy with your order. The O'Keefes Hand Cream really is one of our best hand creams, especially for those who work outdoors. The O'Keefes Foot Cream is great too! Hope you will order from us again soon. Thanks Lisa x

Posted 7 years ago

“Jigsaws turned up within a couple of days of my order”

Helpful Report

Posted 7 years ago

Glad to hear you are happy with your order. We always dispatch orders the next day to ensure customers receive them as soon as possible. Hope you will enjoy piecing together the jigsaws! Thanks Lisa x

Posted 7 years ago

“Brilliant. Well packaged and delivered on time. Looking forward to using them. Lovely.”

Helpful Report

Posted 7 years ago

Thanks for your review. Glad to hear that everything was ok with your order. Hope you will order from us again soon. Lisa x

Posted 7 years ago

“Had difficulty in obtaining the item on the High Street. Found it online without any problem.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad we had what you was looking for, be sure to remember us for any future orders! Thanks Lisa x

Posted 7 years ago

“I bought your products as a gift for a lafyminmSouth Africa who loves loaveder”

Helpful Report

Posted 7 years ago

Thanks for the review. We love lavender here at the Garden Fragrance Company and are always on the look out for new lavender items to include in our range. Be sure to visit us again in the future. Thanks Lisa x

Posted 7 years ago

“Easy contact, swift response, perfect condition, prompt arrival, competitive price.”

Helpful Report

Posted 7 years ago

Thanks for a lovely review. Lots of positive feedback which we love to hear! Hope that you will order from us again in the near future and recommend us to friends and family! Thanks Lisa x

Posted 7 years ago

“Product was as described took 7 days to arrive”

Helpful Report

Posted 7 years ago

Thanks for the review, glad you was happy with your order. Hope you will order from us again in the future. Lisa x

Posted 7 years ago

“The EDT ordered was very good value and delivery was very prompt.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad that you are happy with your purchase and our service. Hope you will shop with us again soon. Lisa x

Posted 7 years ago

“Goods arrived in a small box and seemed to be packed well but the tin of talcum was badly dented. As it was for own use I didn't bother returning it. Everything else was fine and I am pleased with my purchases.”

Helpful Report

Posted 7 years ago

Thanks for the review. Sorry to hear that the talc arrived dented, we try to package goods with enough padding to stop this happening. Of course, if you had wanted a replacement we would have been happy to arrange this for you. Glad that you were pleased with the rest of your order and hope that you will use us again. Thanks Lisa x

Posted 7 years ago

“My order came very quickly and efficiently - totally happy with the service????”

Helpful Report

Posted 7 years ago

Thanks for the positive feedback. We always aim to dispatch orders the next day so that customers receive them as soon as possible. We hope that you will use us again in the near future, we are always adding new ranges and moving older ranges into our sale section on the website. Thanks Lisa x

Posted 7 years ago

“I received the puzzle I ordered very quickly and it arrived well packed. The contents were as I expected. Will certainly use the Garden Fragrance Company again.”

Helpful Report

Posted 7 years ago

Thanks for the positive review, we like to hear that customer's are happy and will use us again in the future. Feel free to tell your friends and family about us too! Thanks Lisa x

Posted 7 years ago

“We bought the foaming hand wash in Indigo Cotton on holiday to Cornwall. We were so impressed with the softening of the hands, the gentle fragrance and the cleanliness after using it, we searched on line for some and we now have three difference fragrances. Chuffed to bits. Umme”

Helpful Report

Posted 7 years ago

Thanks for the review Umme. The foaming hand soaps are lovely and the packaging is very pretty too. We are always adding new ranges and products so you may find we have some other lovely fragranced hand washes soon. Thanks Lisa x

Posted 7 years ago

“delivery was very speedy and package arrived in perfect condition”

Helpful Report

Posted 7 years ago

Thanks for the positive review. Glad to hear delivery was quick. We always aim to dispatch goods the next day so customers receive them as quickly as possible. Thanks Lisa x

Posted 7 years ago

“Very good service and products”

Helpful Report

Posted 7 years ago

Thank you for your review, we like to hear positive feedback to pass on to our team. Hope you will shop from us again in the future. Lisa x

Posted 7 years ago

“I hadn't been able to find the type of aftershave I like for my husband and fortunately you had in stock”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you managed to find the EDT that you were looking for on our site. We sell many other Lochranza items including soap, shower gel and shaving products which your husband may also like. Thanks Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews