The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Fantastic easy to use website, typed in what I was looking for, Innis perfume, came up straight away, secure payment ,prompt delivery. Well satisfied with service. Thank you! Karen”

Helpful Report

Posted 5 years ago

Thanks for the positive review Karen. Glad the ordering process was easy and that you were satisfied with our service. Be sure to come back soon, we have just launched over 200 new items to our website. Thanks Graham.

Posted 5 years ago

“I like their aftershave as it is not overpowering but refined and masculine.”

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Posted 5 years ago

Thanks for the great review Percy. The Lochranza range is very popular, it smells really good and lasts well too. You will know where to come when you are getting low! Thanks Graham.

Posted 5 years ago

“Excellent service and all items good quality. This is the third time I have ordered from this company and not disappointed.”

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Posted 5 years ago

Thanks very much for a positive review, We are happy to know that you find our service excellent and our items good quality. We have just launched over 200 new items to our website, be sure to take a look. Thanks, Graham.

Posted 5 years ago

“Delightful fragrances: useful and luxurious products: cheap delivery = bliss!”

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Posted 5 years ago

Thanks so much for a lovely review. We have some beautiful fragrances and have just launched some new ranges on our website. Be sure to take a look. Thanks, Graham.

Posted 5 years ago

“I know the advert said colour may vary but the picture shows coloured flowers on the hankies, and the ones I received were all white.”

Helpful Report

Posted 5 years ago

“Ordered roto Socket Adaptor arrived very quickly and was as advertised, extra 3 sockets from one outlet and no trailing wires. The Adaptor when plugged in is a bit wobbly but that is most probably because you can rotate it to use the three extra sockets either above the main socket or below. Sataisfied customer”

Helpful Report

Posted 5 years ago

Thanks for the great review Barrie, we hope that you have found the roto-socket adaptor useful. Thanks, Graham.

Posted 5 years ago

“Thank-you once again, for the quick and efficent delivery of my parcel ,just delivered by my postman, and everything I ordered well paccked,, Keep up the good work, I will go and start my jigsaw I ordered ..Eric Robinson”

Helpful Report

Posted 5 years ago

Thanks for the great review Eric. We hope you enjoyed your jigsaw puzzle. We have lots of new ones now available on our website, be sure to take a look. Thanks, Graham.

Posted 5 years ago

“Isis cologne 100ml (Try it....smells lovely AND fresh)..a great price here as is the delivery. Arrived as promised within the week after order. Well packaged. So would definitely buy from here again.”

Helpful Report

Posted 5 years ago

Thanks for leaving such a lovely review Susan. Glad you was happy with our service and will be back to shop with us again...that's what we like to hear! The Inis range is really popular, it smells beautiful, the Inis Diffuser is our top seller...maybe put it on your Christmas wish list. Thanks, Graham.

Posted 5 years ago

“The Company have always been efficient and everything comes when it should and the quality is great. Graham is extremely helpful I would recommend them to all my friends”

Helpful Report

Posted 5 years ago

Wow a glowing review - thanks Jean! We do our best and it pays off when we receive lovely feedback like this. We look forward to your next order with us. Thanks, Graham.

Posted 5 years ago

“I've only ever bought soap and talcum powder from the Garden Fragrance Company but they've always been very good and have come very quickly.”

Helpful Report

Posted 5 years ago

Thanks for the kind review June, it's great to hear you have been happy with your soap and talc from us. We have plenty of soaps for you to try with many different fragrances, and the Sale section has some fantastic bargains too, including soaps! Thanks, Graham.

Posted 5 years ago

“Arrived promptly”

Helpful Report

Posted 5 years ago

Thanks for the kind review. We like to get orders dispatched same day/next day so they arrive with you as soon as possible. Customer service is really important to us being a small company so it's great to get your feedback. Thanks, Graham.

Posted 5 years ago

“Quick service. Parcel arrived on time.”

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Posted 5 years ago

Thanks for the 5 star review Fiona. We like to get orders dispatched same day/next day so they arrive with you as soon as possible. Customer service is really important to us being a small company so it's great to read your feedback. Thanks, Graham.

Posted 5 years ago

“Got what i expected .in good time & condition ,.”

Helpful Report

Posted 5 years ago

Thanks for the review James, glad everything was as expected and arrived in good time. We hope you will come back to order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Always buy jigsaws from here as there is so much choice of well known makes and often good sale prices.”

Helpful Report

Posted 5 years ago

Thanks so much for this review Shelagh. We update our jigsaw range every 6-8 weeks and this includes our sale jigsaws, so it's always worth having a browse! Our next update of products online will be towards the end of August and we have LOTS of new jigsaws being introduced then. We look forward to you next order! Thanks, Graham.

Posted 5 years ago

“Excellent service and good value!”

Helpful Report

Posted 5 years ago

Thanks for the lovely review, it's great to get feedback like this and we take all comments in to account. Hope you will order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Excellent service, items arrived well packed.”

Helpful Report

Posted 5 years ago

Thanks for the kind review. I will be sure to pass your feedback on to the whole team. Hope you will order from us again in the future. Thanks, Graham.

Posted 5 years ago

“Very pleased with the order. I have not given 5 stars due to the delay in delivery. Very happy with the way my query was dealt with. Thank you”

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Posted 5 years ago

“I ordered a bottle of perfume and it arrived promptly. Will definitely buy from here again”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review. Glad that you are happy with your perfume, you will know where to come when you need some more! We also have lots of great gift ideas too. Hope to receive another order from you in the near future. Thanks, Graham.

Posted 5 years ago

“Ordering was easy, product arrived well packaged, delighted with product.”

Helpful Report

Posted 5 years ago

Thanks for the great review Heather. I see you purchased one of our best selling lines - the Inis reed diffuser. You won't be disappointed with it, we have customers who come back time and again to order that item. It smells amazing. Thanks, Graham.

Posted 5 years ago

“Great choice on one website at great prices, particularly with products which are harder to source.”

Helpful Report

Posted 5 years ago

Thanks for the kind review. We have some great brands that you are right, not easy to find in shops. Bathing Beauty is one of our best selling brands online, they are brilliant products so hope you enjoy them. Don't forget to come back to us when you need some more! Thanks, Graham.

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews