Name: The Garden Fragrance Company
Rating: 4.79

“Item as described and very prompt delivery”

Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Needed a present fast for a birthday. The Garden Fragrance Company came up trumps and posted off my gift at the first opportunity, arriving in plenty of time. Very, very impressed. Thank you”

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Posted 4 years ago

Thank you for the lovely review, glad that your gift arrived in plenty time, I'm sure it was well received by the recipient. I will pass your kind comments on to our team as we all work hard together to produce a top class service. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very happy with the speed of delivery”

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Posted 4 years ago

Thank you for your feedback. We will be sure to pass it on to the team who work hard to offer top class service. Please come back and shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“I always look for and find what I need on this site. Great selection and fantastic service.”

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Posted 4 years ago

Thanks for the great feedback Jackie. We are glad that you think of shopping with us when you need something. As a small company we really appreciate your custom. i will pass your feedback on to our team as we all work hard together to offer a top class service. Thanks, Graham.

Posted 4 years ago

“Delivery was took too long”

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Posted 4 years ago

Thanks for the review Peter. Having looked at your order placed on a Saturday, we did dispatch it as soon as possible (the Monday). We have found that in some areas parcels are taking longer than normal to be delivered. We use a 48hr delivery service with Royal Mail but in the current situation a delay may be experienced which is out of our control. We hope this won't deter you from ordering with us again in the future. Thanks, Graham.

Posted 4 years ago

“very good sevice and quick response to my order and packaged well”

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Posted 4 years ago

Thank you for your feedback Barbara. We will be sure to pass it on to the team who work hard to offer top class service. Please come back and shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Haven’t started the jigsaw yet but it looks challenging and interesting! Arrived quite quickly considering these troubled times , thank you for helping me fill part of these days!”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. You are one of many of our customers turning to jigsaws to keep occupied during the lockdown. We are doing our best to keep our stock levels up and get new designs in. Hope you enjoy your puzzling. Thanks, Graham.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Really happy to receive my two jigsaws in top quality and speedily at a time when there’s a scarcity.”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. You are one of many of our customers turning to jigsaws to keep occupied during the lockdown. We are doing our best to keep our stock levels up and get new designs in. Hope you enjoy your puzzling. Thanks, Graham.

Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Very pleased with the jigsaw excellent keeping me wppiedell ocu”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. You are one of many of our customers turning to jigsaws to keep occupied during the lockdown. We are doing our best to keep our stock levels up and get new designs in. Hope you enjoy your puzzling. Thanks, Graham.

Posted 4 years ago

“A. Very good service and competitive price”

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Posted 4 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent service. Jigsawas arrived promptly.”

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Posted 4 years ago

Thanks for the review Angela, it looks like you have already completed your jigsaw - great stuff. Mind you, we all seem to have a lot more time on our hands now! We are doing our best to replenish our jigsaw stocks but they are flying out the door very fast! If you need anymore jigsaws, you know where to come. Thanks, Graham.

Posted 4 years ago

“Happy with purchases, liked free gift, thank you.”

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Posted 4 years ago

Thanks for the great review, we love to see our customer's feedback. Glad to hear that you were happy with our service and your items. Hope you will be back to order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Very pleased with lavender spray and hand lotion. Lovely natural scent. Good price reduction too. Thank you.”

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Posted 4 years ago

Thanks so much for the lovely review, as a small company it is great to know what customer's think of our own label goods and our service. Our lavender products smell divine, they are made using the finest lavender oil from the lavender fields in the Cotswolds. Hope you will be back to shop with us again soon and maybe give some of our other lavender products a try. Thanks, Graham.

Posted 4 years ago

“Excellent service during difficult times by the GFC,we ordered two jigsaws to be sent to our Parents whilst they are in lockdown and help keep them amused.”

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Posted 4 years ago

Thanks for the lovely review, as a small company we love to hear our customer's feedback. Such a lovely thing to do sending your parents a gift to keep them busy. It's very lonely for a lot of people at home and jigsaws are flying off the shelves as they are great entertainment! We are doing our best to get more stocks and keep our range as big as possible. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“So easy to order online and it only took a few days to arrive”

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Posted 4 years ago

Hi Helen, Thanks for the lovely review. Glad you found our ordering process simple and our delivery fast. It's business as usual for us still and we are working hard to get orders out as quick as possible. Thanks, Graham.

Posted 4 years ago

“I am still to receive my latest purchase, but everything I have purchased before has been excellent.No problems.”

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Posted 4 years ago

Hi Brenda, Thanks for the review. Your latest order was dispatched on the 30th March and even through Royal Mail are taking a little longer to deliver in some areas I expect you will have received it by now. If not, please give our customer services a call on 0843 289 9534. Hope you enjoy your latest purchase and will be back with us to shop again soon. Thanks, Graham.

Posted 4 years ago

“Amazing service and brilliant quality puzzles. Fantastic.”

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Posted 4 years ago

Thanks for the great review, much appreciated. We sell a great range of jigsaw puzzles (though they are selling very fast at the moment!) and we are doing our best to get more stocks in. Hope you will enjoy the puzzles you ordered and will be back for more soon! Thanks Graham.

Posted 4 years ago

“Every item was delivered as requested and beautifully packed too. Great products, great company!”

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Posted 4 years ago

Hi David Thanks for the great review, as a small company we really appreciate it. We pride ourselves on our first class service. I will pass on your wonderful feedback to the rest of the team. Hope you will be back to order again soon. Thanks, Graham.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

The Garden Fragrance Company Reviews