The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with both my orders. Cannot fault the speed of delivery and the quality of the goods. Just love my jigsaw and the hand sanitizer is excellent. So hard to get at the moment and very reasonably priced.”

Helpful Report

Posted 4 years ago

Thanks for the excellent review Jean, as a small company we really appreciate it. Jigsaws and hand sanitisers seem to be our best selling lines at the moment, everyone is enjoying a jigsaw in lockdown! We still have stock of the hand sanitiser so be sure to come back if you are getting low. Thanks, Graham.

Posted 4 years ago

“I have been a customer for som time and l am impressed with this company. The goods are always sent well packed and in good time. Recently l had a customer query which was answered and responded to speedily. Excellent service. Thanks”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. It's great to hear from our regular customers too as we like to ensure that you receive excellent service on all orders. We have recently added some new lines to our website so come back to have a browse soon. Thanks, Graham.

Posted 4 years ago

“The lavender spray is fresh and packaged to a very good standard, wrapped in bubble wrap. Efficient delivery, very happy wiht my purchase thank you.”

Helpful Report

Posted 4 years ago

Thank you for the great review, glad you was happy with our service, delivery and your goods. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Garden Fragrance is an ideal place to find gifts. The latest soaps I ordered were nicely packaged and smelt wonderful.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, we think it's great you come to buy gifts from us. Some of the soaps are really prettily packaged and smell lovely too. We update our product ranges every 6-8 weeks so there is always something new to find. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Great service. Items arrived quickly. Very happy!”

Helpful Report

Posted 4 years ago

Thanks for the great review Claire, glad that you were pleased with our service during these challenging times. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon, we have great gifts as well as lovely items to treat yourself. Thanks, Graham.

Posted 4 years ago

“First experience of this company, will definitely be back. Very good price and speedy delivery, faster than expected in lockdown. I’ll be checking out their other products.”

Helpful Report

Posted 4 years ago

Thanks for the great review Karen, glad that you were pleased with our service during these challenging times. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon, we have great gifts as well as lovely items to treat yourself. Thanks, Graham.

Posted 4 years ago

“Have always been very pleased with anything I have had whether it has been gifts or toiletries.”

Helpful Report

Posted 4 years ago

Thanks for the great review, glad that you are pleased with your items and that you shop with us for gifts as well as items for yourself. We add new ranges to our website every 6-8 weeks so be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Fast and efficient service”

Helpful Report

Posted 4 years ago

Thanks for the review Paul, as a small company we really appreciate it. Hope you will be back to shop with us again very soon. Thanks, Graham.

Posted 4 years ago

“Twice I have ordered jigsaw puzzles from the GFC and am delighted to report excellent service and puzzles in excellent condition, well packed and as advertised. Many thanks.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really appreciate it. We do our best to package goods so they arrive in perfect condition but also that we don't go over the top and create waste packaging. Puzzles have become very popular lately, hope they help you pass the time in these challenging times. Thanks, Graham.

Posted 4 years ago

“Quick delivery especially in these unusual times and very good value for money. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Elizabeth, we are managing to get orders out straight away so delivery is still pretty fast, even in these challenging times. I'm glad you feel we are value for money as we do our best to compete against the bigger players. Hope you will shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great company and very helpful”

Helpful Report

Posted 4 years ago

Thanks for the review Bryony, as a small company we really appreciate it. We do our best to offer a first class service and hopefully you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent, 100%”

Helpful Report

Posted 4 years ago

A short review but most welcome! We love that you have given us 100%, as a small company we really try our best to offer excellent customer service, even in these challenging times. We hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Thank you for the excellent products and prompt service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Carol, as a small company it means a lot to us. We will be sure to pass your feedback on to the team. Enjoy your items and we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Easy to order, good price ,fast delivery. Will order again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it means a lot to us. We will be sure to pass your feedback on to the team. We are really pleased that you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I shopped about a bit for Inis products before coming back to buy from Garden Fragrances as they offered a good price good range and good delivery times.. when you want to treat yourself you don’t want to wait !”

The Garden Fragrance Company 5 star review on 11th May 2020

Helpful Report

Posted 4 years ago

Thanks for the lovely review...you are right, we need treats in these challenging times and Inis is a great choice. It's one of both ours and our customers favourite ranges. It smells divine. As a small company your order means a lot to us, we hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Goods as described and arrived quickly and well packed. Excellent”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company it means a lot to us. We will pass your feedback on to our team. Hope you will be back to order from us again soon. Thanks, Graham.

Posted 4 years ago

“Lovely jigsaw puzzles a d excellent service provided. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review. Our jigsaws are selling very fast, as you can imagine but we are managing to get some new stock in as and when we can. Be sure to come back to us when you need another to help pass the time in these challenging times. Happy puzzling, stay safe. Graham.

Posted 4 years ago

“The service was very good, parcel came well wrapped and delivery was quick. Will be ordering My inis from theses again.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Dawn, glad that you was happy with our service. We will pass your feedback on to our team. We have lots of customers who buy their Inis items from us, we are competitive on price and as a small company we really appreciate all of our customers. Thanks, Graham.

Posted 4 years ago

“Great website with a wide variety of products. Goods arrived on time and were exactly as described. Will use again.”

Helpful Report

Posted 4 years ago

Thanks for your kind words Susan. We do have a great range of products, many that make lovely gifts too. As a small company we are really pleased to hear that you will be back to shop with us again. Thanks, Graham.

Posted 4 years ago

“good company to deal with”

Helpful Report

Posted 4 years ago

Thank you for your 5 star review, as a small company we really appreciate it. We hope that you will order from us again in the near future or tell your friends and family about us. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews