The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first time buying from The Garden Fragrance Company and I’m really pleased. I specifically wanted lavender hand cream so did some research on companies that made/supplied. I liked the concept that this was a company involved in every step of the irises with natural products. The hand cream is lovely. The delivery was fast and communication was great. Thank you.”

Helpful Report

Posted 4 years ago

Thank you so much for the 5 star review Elizabeth, as a small company we really appreciate it. Hope you enjoy the lavender hand cream, I'm sure you will. It is made with the best quality lavender oil from the lavender fields in the Cotswolds. Hope you will be back again to try some more of our lavender products. Thanks, Graham.

Posted 4 years ago

“no one answered telephone , did talk to someone after a good while”

Helpful Report

Posted 4 years ago

Thanks for the review, sorry to hear that it took you a while to get through on the telephone. As far as I am aware we haven't had any long queues on the phones so I expect you may have been unlucky. I hope it doesn't deter you from shopping with us again and hope that you are happy with your purchases. We also accept orders via post or online too. Thanks, Graham.

Posted 4 years ago

“Very pleased with my purchase of Inis hand wash- the fragrance is gorgeous. My order arrived promptly and was sensibly packaged without being ott! Thanks again Graham for correcting my address which would have caused a problem with delivery.”

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Posted 4 years ago

Thanks for the lovely review Liz, as a small company we really appreciate it. Inis is one of our best selling ranges and we get lots of positive feedback on it. It does smell amazing! Hope you will be back to shop with us again soon. Thanks, Graham.,

Posted 4 years ago

“Great service, great product.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Tracey, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent service. Quick delivery.”

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Posted 4 years ago

Thanks for the 5 star review Claire, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Delighted with the service and speed of delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“My first experience of buying from this company - so far, so good. : )”

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Posted 4 years ago

Thanks for the 5 star review Tania, as a small company we really appreciate it. Hope you find the Roto Sockets helpful, we sell a lot of them. Hope you will be back to shop with us in the near future. We have lots o lovely gift ideas. Thanks, Graham.

Posted 4 years ago

“Delivery was excellent Product was perfect for what I needed”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Yvonne, as a small company it means a lot to us. The Roto Sockets are great, we sell a lot as they are really useful. Check out what else we sell, we have lots of lovely gift ideas. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“It’s class service ....just love the fragrance thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Hope you enjoy the diffuser, we have lots more to try when you need another. We have lots of lovely gift ideas too. Hope you will be back to shop with us in the near future. Thanks, Graham.

Posted 4 years ago

“Great service. Will recommend”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Tania, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great service and delivery quick”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Elizabeth, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Easy to order and very efficient, will order again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Pam, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Bought Bronnley fragrance. Great service and great price. Will use again. Transaction completed without contact over the web. On my experience, I Would recommend this company .”

Helpful Report

Posted 4 years ago

Thanks for the great review Julie, as a small company we really appreciate it. Hope you enjoy the Bronnley fragrance, we have lots more for you to choose from when you need another. We have lots of lovely gift ideas too. Hope you will be back to shop with us in the near future. Thanks, Graham.

Posted 4 years ago

“Prompt service, my diffusers were well packed and arrived intact within a couple of days of ordering. I would recommend The Garden Fragrance company”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it means a lot to us. Inis is one of our best selling ranges and we get so much lovely feedback on it. It smells divine and is long lasting so I'm sure you will be delighted with your reed diffusers. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Smells good and feels nice on your skin”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Sally, as a small company it means a lot to us. Inis is one of our best selling ranges and we get so much lovely feedback on it. It smells divine and is long lasting so I'm sure you will be delighted with it. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very good and quick delivery”

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Posted 4 years ago

Thanks for the 5 star review Margaret, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I purchased a variety of items; foldable hat, kitchen linen and pvc bag, all as an Anniversary gifts. I also bought fragrance drawer liners,(best price on internet search) which would also very suitable as a gift. All items were of very good quality and style and I shall no doubt consider The GFC when choosing gifts in the future. Thankyou”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Heather, we are a small company so we really appreciate it. I'm glad you agree that we have lots of lovely gift ideas and it's great to hear that you were happy with your purchases. Come back soon! Thanks, Graham.

Posted 4 years ago

“Great prices and products .delivery was slower than you would expect but you have to accept it at this challengeing time”

Helpful Report

Posted 4 years ago

Thanks for the review Mark. Glad to hear that you are happy with your purchases and our service. As a small company we strive to be the best we can. We aim to dispatch orders next day on a 48hr delivery but Royal Mail have been taking considerably longer than this to deliver in some areas. Thanks for your understanding. Graham.

Posted 4 years ago

“Lovely fragrance when I open my drawers”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review. Great to hear that you are happy with your drawer liners, they are a popular item for us. Hope you will be back to order from us again soon. Thanks, Graham.

Posted 4 years ago

“Wife went out of her way to track this product down as she likes it so much. Ordered quickly and easily and product arrived well packaged and on time. Thank you!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it is very much appreciated. Glad you was impressed with our products and quick delivery. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews