Name: The Garden Fragrance Company
Rating: 4.79

“I ordered several products on line. The items arrived very promptly, were well wrapped and exactly as ordered. Many thanks for such an efficient service.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Great product, super service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Good price and good service. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Suzanne, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our prices. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“I would have given 5 stars but one of the items box was badly damaged, which was a bit annoying as it was for a gift.Apart from that, it was a good quick service and would use this company again.”

Helpful Report

Posted 4 years ago

Thanks for the review Sandra, as a small company we really appreciate it. Sorry to hear that one of the boxes was damaged. We do try to pack with enough materials to protect the goods but not too much that it is wasteful, sorry that it wasn't enough this time. If you want to return it for a replacement, please send us an email to customerservice@thegardenfragrancecompany.co.uk and we can sort that out for you. Thanks, Graham.

Posted 4 years ago

“I received my order and I was satisfied with it”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Tariq, as a small company we really do appreciate it. Glad to hear that you was happy with our service.. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“My English Rose candle smells divine! Arrived within a week. Very happy - will repurchase!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your candle. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Delightful natural l fragrance. I would have preferred morse subtle colours on the plant material but can live with the shocking pink, just. Will be buying from Garden Fragrance Company again as quality and service are first class.”

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Posted 4 years ago

Thanks for the review, as a small company we really appreciate it. The pot pourri colours are rather bright I agree, though they do fade over time, especially if left near a window. The smell is beautiful and will fill your whole room. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“I loved the array of gifts. Just one problem, the scented satchets had been crammed in and all were spewing out their contents under their sellophane. One was creased.”

Helpful Report

Posted 4 years ago

Thanks for the feedback Celia, glad you was happy with your gifts. Sorry to hear that the scented sachets had been squished. If you would like to return them for a replacement please email us at customerservice@thegardenfragrancecompany.co.uk and we will be happy to arrange it for you. I hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent service. The goods are amazing.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Sylvia, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your items. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Excellent product delivered promptly”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jennifer, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Excellent service and quick delivery very pleased and will order in the future”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Hilari, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. We will have lots of new Christmas gift lines available soon. We look forward to your next order. Thanks, Graham

Posted 4 years ago

“Easily placed order on website and goods were delivered promptly”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Unable to buy cologne in shops so delighted when I saw it in catalogue. Would purchase again in the future. 28 Sept 2020”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and happy that we had the cologne that you wanted in stock. I see you have stocked up, be sure to come back when you need some more! Thanks for your order, Graham.

Posted 4 years ago

“They were very efficient and delivered really quick”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Pamela, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Very pleased with it and delivery time”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“I discovered this luxurious lemon and mandarin soap by accident when visiting a garden gift shop during lockdown. As a fan of both soap and lemons, I bought some my own use. It has a beautiful lemony scent making one’s hands feel clean and pampered - an extra treat to oneself whilst confined to home for much of the time. Each bar of soap is an attractive square shape and lasts well without getting ridged or disintegrating. It is the perfect soap so I am buying more boxes to give to my friends as presents.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Valerie, it's nice to hear what our customers think and we do appreciate it. Glad to hear that you have found a soap that you are really happy with, I'm sure your friends/family will appreciate them as gifts. Hope you will be back to shop with us again soon, Thanks, Graham.

Posted 4 years ago

“Very good prompt service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“When I order from TGFC I know that my order will be despatched without delay and it arrived well packed”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Helen, as a small company we really do appreciate it. Glad to hear that you was happy with our service and our delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“A beautiful fragrance, quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Clare, as a small company we really appreciate it. Glad to hear that you was happy with our service and your fragrance. Inis is one of our best selling ranges, it smells amazing! We are getting lots more new Christmas gift lines added to the website so be sure to visit us again soon. Thanks, Graham.

Posted 4 years ago

“Absolutely lovely things, beautiful gifts. Good service. I will definately buy again. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Alison, as a small company we really appreciate it. Glad to hear that you was happy with our service and your purchases. We are getting lots more new Christmas gift lines added to the website so be sure to visit us again soon. Thanks, Graham.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

The Garden Fragrance Company Reviews