The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“The service was excellent. Very prompt delivery as usual. I will be back.”

Helpful Report

Posted 4 years ago

This is great to hear, we will look forward to your next order. Thanks for taking the time to leave us a review. Thanks, Graham.

Posted 4 years ago

“The items ordered were delivered in three days. Very efficient and very good price”

Helpful Report

Posted 4 years ago

Thanks for the great review Joyce. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“I was looking for a jigsaw with dogs and found your company. Excellent service, will use you again.”

Helpful Report

Posted 4 years ago

Thanks for the great review. We do sell LOTS of jigsaws, there is something for everyone. We update with new designs every 6-8 weeks and also have a Jigsaw Sale section if you are looking for a bargain. Hope you will shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The items I ordered came up to expectations and arrived in timely fashion.”

Helpful Report

Posted 4 years ago

Thanks for the great review Linda. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Very pleased with this company, great products”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Lavinia. Hope that you will be back to shop with us again soon. We update our ranges every 8 weeks so there is always something new to come and browse. Thanks, Graham.

Posted 4 years ago

“I bought the fragrance as a birthday gift. I was delighted to find it as it was out of stock with the Major websites. The ordering process was simple and it arrived speedily. Well done”

Helpful Report

Posted 4 years ago

Thanks for the fab review Jan, glad you found us and we had the item you wanted in stock. We dispatch all orders either same/next day to ensure that they arrive as quickly as possible. It's a great service for just £1.99. Hope you will be back to shop with us again in the near future and I hope the recipient was happy with their gift. Thanks, Graham.

Posted 4 years ago

“I found this company as I was looking for a supplier of Inisfree perfume. I normally get from Knock Airport but no one I know was travelling before the date I wanted it. I discovered Garden Fragrance Company who had it in stock and other of my favourite products, Green Angel also. I placed my order was updated from order to dispatch. It took just two days to get to London. It was very securely packaged and no danger of damage. Well done all at The Garden Fragrance Company.”

Helpful Report

Posted 4 years ago

Thanks for the fantastic review Theresa, glad that you found us and was happy with your order and our super quick delivery. It's pretty good for just £1.99 if we do say so ourselves! It's great to hear feedback from new customers and we hope that you will be back to shop with us again in the near future. we sell the whole Inis range online - it's our best seller and smells divine. Thanks, Graham.

Posted 4 years ago

“It's my first time shopping with The Garden Fragrance Company and so far the products I ordered arrived within a week or ordering and I was kept up to date via email. Additionally the Sweet Pea and Honeysuckle Drawer Liners and Heathcote and Ivory Sweet Pea and Honeysuckle Scented Sachets SMELL GREAT.”

Helpful Report

Posted 4 years ago

Thanks for the great 5 star review Helen. Glad that you was happy with our service and the goods you ordered. Drawer Liners are a popular item for us and they all smell great and keep your clothes smelling fresh too. Hope you will be back to shop with us again soon. Thanks, Graham

Posted 4 years ago

“I was late ordering for a birthday and they were very helpful and got it to me really quickly. Good prices, too.”

Helpful Report

Posted 4 years ago

Thanks for the review Margaret. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Although we are only a small company we do try our best to be competitive on price against the bigger companies but also have the added benefit of more personal service. Thanks again, Graham.

Posted 4 years ago

“Great products, fast delivery.”

Helpful Report

Posted 4 years ago

“I found one of favourite products much cheaper than elsewhere and it arrived very quickly”

Helpful Report

Posted 4 years ago

Thanks for the great review. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Although we are a small company we do try our best to be competitive in price against the bigger companies, so glad to hear that we were cheaper! Hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“A Company I hadn't heard of but will use again in the future as the item I purchased was a great price. Quick delivery, well packaged. Overall very pleased.”

Helpful Report

Posted 4 years ago

Thanks for the great lovely review. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Glad to hear that you will order from us again in the near future, we look forward to it. Thanks, Graham.

Posted 4 years ago

“Excellent service very quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the great review John. We always aim to dispatch goods same or next day so that they arrive with customers as quickly as possible. At just £1.99 for delivery, we think that it's great value too! Hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Very good jigsaw puzzles and a very quick delivery service.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Marianne. We always dispatch our goods same or next day so that they arrive as quickly as possible. We sell a wide range of jigsaws from different brands and have a big sale section too if you are looking for a bargain! Thanks, Graham.

Posted 4 years ago

“I'm running out of adjectives to describe the Garden Fragrance Company. One simply cannot improve upon perfection.”

Helpful Report

Posted 4 years ago

Thanks you for such a lovely review, as a small company we are really proud to get feedback like this from our regular customers (we will be beaming all day!). We will look forward to your next order. Happy new year! Thanks, Graham.

Posted 4 years ago

“The electric socket is very good. I have managed to take extended sockets away and the room is so much tidied. I also think that the socket is pretty especially with Green buttons for on and off switches. D D”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Doreen. The roto-socket adapters are great sellers for us, they are really handy to have. Glad that yours has come in useful. Thanks, Graham.

Posted 4 years ago

“My order came very quickly, good service and would use again”

Helpful Report

Posted 4 years ago

Thanks so much for your kind review. We always dispatch goods same or next day so they arrive as quickly as possible. We hope you will buy from us again in the near future and recommend us to family and friends. Thanks, Graham.

Posted 4 years ago

“Thank you very quick delivery Keep up the good work. Pete & Susan Newbury Berkshire”

Helpful Report

Posted 4 years ago

“I saw this company online whilst searching for a specific foaming soap. They were half the price at The Garden Fragrance Company, so I ordered four!!! They were delivered within four days and very well packaged. I would certainly not hesitate to use this company again or recommend them to my friends.”

Helpful Report

Posted 4 years ago

Hi Margaret, Thanks so much for the lovely review. The foaming soaps are great and very popular for us. I know the last ones we had left were put into the Sale so you managed to get a great bargain there! We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Very good service, goods reasonable priced and delivery better than expected. Highly recommend!”

Helpful Report

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews