The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of goods and prices, Loved my Fragrance I purchased.”

Helpful Report

Posted 4 years ago

Thanks for the great review Linda, as a small company we really appreciate it. Glad you like your fragrance. We have so many lovely ones you must have found it hard to choose. Do come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great service, love my products”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Jane, as a small company it means a lot. Glad you was happy with your items and our service and hope that you will come back to shop with us again soon! Thanks, Graham.

Posted 4 years ago

“Excellent service. The order arrived super quick and was all in order. Thanks!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Katie, as a small company we really appreciate it. Glad you was happy with our service. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Goods arrived well packaged & timely, all as expectation. Would recommend The Garden Fragrance Company.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company it means a lot. Glad you was happy with our service and hope that you will come back to shop with us again soon! Please feel free to recommend us to friends and family. Thanks, Graham.

Posted 4 years ago

“Lovely products. Fast delivery!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Angela, as a small company we really appreciate it. Glad you was happy with our service. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“I had purchased the inis cologne in a shop recently which they also had room fragrance diffuser the smell was beautiful so I wanted your perfume as well which is stronger wish you did this in a larger bottle”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Elaine, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. We sell the Inis Cologne Spray in 100ml bottle - see link below: https://www.thegardenfragrancecompany.co.uk/inis-energy-cologne-spray-100ml/p-22706 Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The lavender in the bag smelled stale ad I won't be using it.”

Helpful Report

Posted 4 years ago

Thanks for providing your feedback on this item. The Cotswold Lavender items are made using the finest lavender oils from the fields in the Cotswolds. We sell lots of these bags and haven't had this feedback before. Obviously we want our customers to be happy with their purchases so if you want to email us at customerservice@thegardenfragrancecompany.co.uk then we can arrange for you to return the item for a full refund. Thanks, Graham.

Posted 4 years ago

“Delighted with room spray”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Friedl, as a small company we really appreciate it. The lavender room sprays are great value and really freshen up your room (and can help your to sleep too). Hope you will be back to try some of our other lavender items soon. Thanks, Graham.

Posted 4 years ago

“Really good, speedy service. It was nice to see, too, that due to the pandemic they had limited jigsaw sales to two per order/person. Very fair.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Marina, as a small company we really appreciate it. Jigsaws have been flying out the door since the lockdown and our suppliers are really struggling to keep up with demand. We thought it was only fair to limited the jigsaws to two per order so as many customers as possible can enjoy puzzling in these challenging times. Hope you enjoy your puzzle. Thanks, Graham.

Posted 4 years ago

“Bought this for my mum and she absolutely loved it!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Charlotte, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. Glad that your Mum was pleased with the gift set. Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Swift and efficient service with good quality items. I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Glad you was happy with our service and that you would recommend us. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent service, beautiful fragrance. Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Mair, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Good price and really quick turnaround for delivery.”

Helpful Report

Posted 4 years ago

Thanks for the review Oliver, as a small company we really appreciate it. Glad you was happy with our service and you received your goods quickly. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Quick efficient service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very pleased!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Eileen, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I have been a customer of The Garden Fragrance Company for quite a few years and have always been very happy with the the products and the speed of delivery even in the situation we have with Covid19.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it and it's great to hear from our loyal customers. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Brilliant company with lovely products and super service and delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jane, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent product Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Inis is our best selling range and it's clear why - it smells amazing! It's worth trying some of the other Inis items too, you won't be disappointed. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I bought two jars of Lavender foot gel, which smells divine and refreshes my feet at the end of a long walk. Well worth the money.”

Helpful Report

Posted 4 years ago

Thanks for the review Gillian, hope that you enjoy the foot gel, it is really good stuff. Made with the finest lavender oils from the Cotswolds. It certainly helps refresh the feet after long walks (and I think we are all doing much more of that at the moment!). Hope you will be back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Good Quick Friendly service. No messing about. Got my order. No problems. Well done !”

Helpful Report

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews