The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Goods arrived promptly and look good”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“I was very impressed with the prompt delivery of my item”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Thank you for the prompt and efficient service the puzzle arrived in good condition and on the date promised.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“This is the second purchase I have had from The Garden Fragrance Co. Their site is easy to use and order from and the delivery sooner than expected. Altogether very happy with my purchase.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you find our site easy to order from and that you were happy with your goods and our delivery service. Hope you will order from us again in the near future. Thanks Lisa x

Posted 7 years ago

“A good range of products and very good customer service :)”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you are happy with our service and hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“Everything just as shown in catalogue, very pleased. Thank you. Happy Christmas!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review Ivy, glad to hear that you was happy with your order. Happy Christmas to you too! Lisa x

Posted 7 years ago

“Delivered on time and in perfect condition. Thanks!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. It's good to hear that you was happy with your order and our service. Hope you will shop from us again in the near future. Thanks Lisa x

Posted 7 years ago

“Good products but unfortunately damaged during delivery. Speedy response from the company who have agreed to replace. Excellent customer service.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad we could be of assistance in rectifying the problem with your order. We aim to keep our customer's happy! Thanks Lisa x

Posted 7 years ago

“Items were very nice and arrived quickly”

Helpful Report

Posted 7 years ago

Perfect, that's what we like to hear! Thanks for leaving us a lovely review. Lisa x

Posted 7 years ago

“My goods were delivered promptly and I was very pleased 😌 with the quality”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad to hear that you were pleased with everything and our delivery was speedy. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Very easy to use site with outstanding delivery service.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. It's great to hear that you find our site easy to order from and our delivery outstanding! Lisa x

Posted 7 years ago

“On the parcel I received it has 2 of 2 marked on the box, I have not received box 1 of 2.”

Helpful Report

Posted 7 years ago

Hi John I believe all of your parcels have now been delivered. Hope you were happy with all items that you ordered. Thanks Lisa x

Posted 7 years ago

“Very prompt delivery of good quality order.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you was happy with all of our items. Lisa x

Posted 7 years ago

“The fragrance is beautiful, but i expected a larger amount for the price.”

Helpful Report

Posted 7 years ago

Thanks for the review. We do state the size of all our products in the copy. Sorry that you felt disappointed with the size of the bottle. If you would like to return it, unused, in its original packaging for a full refund you can do so. Thanks Lisa x

Posted 7 years ago

“Good product, swiftly delivered, no problems”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad all was well with your order and delivery. Please use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Product exactly as shown and delivered quickly.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad all was well with your order and delivery. Come back again in the near future! Thanks Lisa x

Posted 7 years ago

“The order has arrived safely and quickly. All seems in order. Thank you”

Helpful Report

Posted 7 years ago

Thanks for the review, glad everything was ok with your order. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“The products ordered were very satisfactory”

Helpful Report

Posted 7 years ago

Thanks for your review. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“All goods received excellent condition and very prompt”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you was happy with your order. Hope that you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Wide choice of goods. Easy ordering. Very speedy delivery.”

Helpful Report

Posted 7 years ago

Thanks for the great review. We update our website with new products every 8 weeks, including our sale section where you can grab a bargain. Hope you will order from us again soon. Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews