The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Good price and prompt delivery.”

Helpful Report

Posted 7 years ago

Thanks for the review. We hope you will order from us again in the future. Lisa x

Posted 7 years ago

“not good to wait 5 days before ordered was received. NOT GOOD”

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Posted 7 years ago

“Lovely rose talc and powder puff and well packaged.”

Helpful Report

Posted 7 years ago

Thanks for the review. Our dusting powder is very popular, we have it in several different fragrances. Hope you will order from us again in the future. Thanks Lisa x

Posted 7 years ago

“Efficient”

Helpful Report

Posted 7 years ago

Thank you, that's what we like to hear! Lisa x

Posted 7 years ago

“The purchase arrived in a reasonable amount of time. I was slightly disappointed with how small the draw liners are. Also I thought I had ordered 3 small lavender bags and I received one large one. However, that might have been my mistake.”

Helpful Report

Posted 7 years ago

Thanks for leaving us a review. Sorry to hear you was disappointed with the size of the drawer liners. We will look to include the dimensions in our product copy in the future. I have checked your order and you had only ordered one lavender bag, however the image on the website was showing more than one so this may be where the confusion occurred, apologies for this. I have now changed the web image to just show one bag. Thanks Lisa x

Posted 7 years ago

“Arrived well packaged, none were broken. . Lovely fragrance's, like perfumes from a cottage garden on a warm day, intoxicating aroma's of yesteryear. .”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. You are right, we have some lovely fragrances with beautiful floral scents. Be sure to check back regularly as we add new products to our website every 8 weeks and update our sale section too. Thanks Lisa x

Posted 7 years ago

“Easy to order. Quick delivery.”

Helpful Report

Posted 7 years ago

Thanks for the review. We always aim to get orders out the next day so customer's receive them as quickly as possible. Hope you will use us again in the near future. Lisa x

Posted 7 years ago

“Good range of products and fast delivery”

Helpful Report

Posted 7 years ago

Thanks for the review Andrea. Look out for our new ranges which we add to our website every 8 weeks. Hope you will order from us again in the future. Lisa x

Posted 7 years ago

“Goods delivered very quickly and look good. They are a birthday present so haven't opened the box.”

Helpful Report

Posted 7 years ago

Thanks for the review. Hope that the recipient likes their gift! Lisa x

Posted 7 years ago

“Good range of products and fast delivery, very happy.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that our service met your expectations and that you was happy with your order. Hope you will order from us again in the future. Thanks Lisa x

Posted 7 years ago

“quick delivery”

Helpful Report

Posted 7 years ago

Thanks! We always aim to get deliveries sent out the next day after ordering so customers receive them as quickly as possible. Lisa x

Posted 7 years ago

“I ordered a jigsaw for my son. It arrived in record time, was well packed and he has done it twice in two days. A real hit. Thank you.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review, glad that you were happy with our service and quick delivery. Jigsaws can be addictive once you get started but it's nice to spend some time away from computer and TV screens! Hope you will order from us again soon. Lisa x

Posted 7 years ago

“Found the item I wanted. They were delivered very promptly. Will order again.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad that you was happy with our service and quick delivery. Hoping that you will order from us again in the near future. Lisa x

Posted 7 years ago

“Very pleased with my purchase, excellent service all around.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad that you are happy with everything. Hope that you will come back and order from us again soon! Thanks Lisa x

Posted 7 years ago

“Sent my item quickly perfect description of what I ordered love it .”

Helpful Report

Posted 7 years ago

Thanks for the review, glad that you are happy with your item. Hope you will order from us again soon. Lisa x

Posted 7 years ago

“I purchased a lovely soap which arrived quickly and which was in every way exactly what I had seen elsewhere...except that it was cheaper than High Street prices! Great pproduct, great service, much appareciated :)”

Helpful Report

Posted 7 years ago

Thanks for the lovely review, its great to get positive feedback. The Sweetpea & Honeysuckle range is lovely, you should try some of the other items in the range too if you like the soap. Thanks Lisa x

Posted 7 years ago

“My friend needs special soaps and I buy them for her as a present. She is always very very pleased with them. Yours is a great firm to shop at - I've shopped with you for a while now and have always been very pleased with my purchases. Thank you very much ????”

Helpful Report

Posted 7 years ago

Thanks for the lovely review, we will be sure to pass on your positive feedback. Hope that you will order from us again in the near future. Thanks Lisa x

Posted 7 years ago

“Such a variety of fragrances - delighted to see environmentally friendly one - Kate Humble. Shall probably be buying again.”

Helpful Report

Posted 7 years ago

Thanks for the review. We love the Kate Humble range too, its one of our favourites. Hope you will order from us again in the near future. Thanks Lisa x

Posted 7 years ago

“Goods as described & delivered promptly.”

Helpful Report

Posted 7 years ago

Thanks for your review, it's great to hear you was happy with everything. Hope you will order from us again soon. Lisa x

Posted 7 years ago

“Love the garden fragrance company my mother also buys from this company. There are so many lovely items to choose from. I ordered the seascape revive shampoo and conditioner as it sounded ideal for the family, It smells divine and my hair and scalp look and feel divine. I will be buying this product again. the service and delivery of this company is fast and is a positive shopping experience.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review, it's great to hear such positive feedback! We will be sure to pass it on. We add new items to our ranges every 8 weeks so look out for more new, fantastic items to treat yourself with. Hope you and your Mother will continue to order from us in the future! Thanks Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews