The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01543418546

Write Your review

Tell us how The Garden Fragrance Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QUICK EASY AND EFFICIENT SERVICE WILL USE AGAIN.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, we are very pleased to hear that you was happy with our service and that you will shop with us again. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Lovely choice of beautiful frangrances.”

Helpful Report

Posted 4 years ago

Thanks you for your kind review, we really do have lots of lovely fragrances and we add more every 6-8 weeks so be sure to come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“First time order delivered quickly. Beautiful products, such a treat! I love lavender and these potions smell divine. Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it means a lot to us. You have bought some of our favourite lavender products and all made in the Cotswolds with 100% pure lavender oil, they are top quality. Hope you enjoy them, we all deserve a treat! Come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Fantastic products and speedy delivery. Thank you so much.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“The website was easy to use. The products ordered were well packed and arrived safely and quite quickly - especially as I was expecting delays under current circumstances.”

Helpful Report

Posted 4 years ago

Thanks for the kind review, as a small company it means a lot to us. We are still getting orders out the warehouse next day so we can get orders to you as soon as possible. Thanks for the feedback, we will be sure to pass it on to the rest of the team. Thanks, Graham.

Posted 4 years ago

“I ordered ladies handkerchieves because I am concerned about unnecessary waste. They arrived very quickly and are very pretty and functional too. Thank you for a great service 😊”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company it means a lot to us. We sell lots of hankies as they are really quite difficult to find in the High Streets now, we have also had many compliments on them. You know where to come if you need any more. Thanks, Graham.

Posted 4 years ago

“I bought a pack of ladies handkerchieves because I am concerned about reducing waste. They arrived very quickly and are extremely pretty and functional too. Thank you for a great service 😊”

Helpful Report

Posted 4 years ago

Thanks for the review Patricia, we get a lot of complements on our hankies! It's actually quite difficult to get hold of hankies on the high street now so we seem to sell a lot! Hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Good delivery time. Bought products for parent with sleep problems & have helped.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we appreciate it. Also great to hear that the lavender products have helped your parent with their sleep, it works well for many people and we sell a lot. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent customer service after emailing them regarding an order I purchased. Goods arrived quickly and in excellent condition. I would and have bought from them again. I would highly recommend.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Diane. Great to hear that you found our customer service and delivery excellent, that's what we aim for! Also as a small company it makes us really happy to know that you have bought from us a second time. We hope you will be back to shop again soon. Thanks, Graham.

Posted 4 years ago

“I found the Garden Fragrance Company online as my retailer from whom I buy Inis products is not open during Lockdown. I was surprised to find the prices competitive, the website easy to use and the order came as rapidly as it could have, bearing in mind there are hold ups with deliveries at the moment.”

Helpful Report

Posted 4 years ago

Thanks for the fantastic review Jennifer, as a small company we really do appreciate it. We always dispatch orders next day so they arrive as quickly as possible and we try our best to be price competitive. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Good service. Items arrived quickly.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Excellent quick service Lovely product”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Excellent service. I love the lining paper.”

Helpful Report

Posted 4 years ago

Thanks for the great review, glad to hear that you are happy with your lining paper, your drawers will smell beautiful each time you open them. Please come back to shop with us again in the near future, we sell lots of lovely gift ideas too. Thanks, Graham.

Posted 4 years ago

“Prompt delivery even in due if the current COVID situation. I ordered an artificial hanging basket which was exactly as it looked in the picture 👍”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Anita, we really appreciate it and hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“The website is easy to use - good prices and item arrived far more quickly than I thought it would”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Bought lavender hand cream and foot gel, love them both”

Helpful Report

Posted 4 years ago

Thanks for the great review Lynn, glad that you were happy with your lavender products, they are a popular range and are made in the Cotswolds with pure 100% lavender oil so they are the best quality. Hope you will shop with us again in the future. Thanks, Graham.

Posted 4 years ago

“Excellent service as before. Really pleased and well packed. Thankyou for the prompt delivery.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Please come back and shop with us again in the near future. We update our ranges every 6-8 weeks. Thanks, Graham.

Posted 4 years ago

“Always brilliant customer service & great products at competative prices”

Helpful Report

Posted 4 years ago

Thanks for the fantastic review Dianne, we really appreciate it. We do our best to remain competitive on price with the bigger players and so it's good to hear you say we are competitively priced. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“This is my fourth purchase of Inis room fragrance, just love the fresh smell. It is well worth the money as fragrance lasts right down to last drop. Fast delivery, definitely use this company again”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. We love to read our customer feedback. The Inis range is one of our best sellers, the diffuser especially so. We actually sell an Inis diffuser refill oil for when you run out which is a little cheaper than buying the whole thing again. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Brilliant firm to deal with, very prompt service, can highly recommend. Excellent range of products, will definitely buy again.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. We love to read our customer feedback and so pleased to see that you was happy with all aspects of our service. Please come and shop with us again soon and recommend us to family/friends! Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews