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The Garden Fragrance Company Reviews

4.8 Rating 2,086 Reviews
96 %
of reviewers recommend The Garden Fragrance Company
4.8
Based on 2,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Garden Fragrance Company Reviews
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Phone:

01543418546

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Lovely products. Efficient service and delivery. Thankyou.
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
The products were better than expected and delivered in excellent time after placing the order. They were needed as a birthday gift and I was worried that in view of the current circumstances that they would not arrive in time, but they did, so no worries!
Helpful Report
Posted 4 years ago
Thanks for the 5 star review Patricia, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon, we have some lovely gift ideas. Thanks, Graham.
Posted 4 years ago
Very speedy delivery. Wi come back next time Oatsy
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Very happy with quick delivery and just love my product thanks a mill
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with your soaps and hope that you will be back to shop with us again soon, we have some lovely things. Thanks, Graham.
Posted 4 years ago
Delighted with my order, extremely well packed & excellent prices!
Helpful Report
Posted 4 years ago
Thanks for the 5 star review Elisabeth, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and prices. We hope that you will be back to shop with us again soon, we have some lovely things. Thanks, Graham.
Posted 4 years ago
Very good service from this company, will use again.
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Order arrived promptly and was amazing.
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Goods arrived on time, excellent quality at a good price. First class service will definitely use Garden Fragrance Company again.
Helpful Report
Posted 4 years ago
Thanks for the 5 star review Elizabeth, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon, we have some lovely things. Thanks, Graham.
Posted 4 years ago
Very impressed how quickly I received my order, well packaged and lovely products. I would certainly recommend.
Helpful Report
Posted 4 years ago
Thanks for the 5 star review Patricia, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon, we have some lovely things. Thanks, Graham.
Posted 4 years ago
I ordered soap, hand cream and a book to be sent as a birthday gift to a friend. I put the incorrect post code in the address and spelled the name of the block incorrectly but within few days it arrived, which was amazing. It was so easy to contact The G.F. Co and ask them to change the post code, Wonderful products and excellent service.
Helpful Report
Posted 4 years ago
Thanks for the great review, as a small company it means a lot to us. Being small we like to think that we can give a more personal service and a quick response to any issues. Hope your friend was happy with their gifts. Please come back to shop with us again in the near future. Thanks, Graham.
Posted 4 years ago
Lovely scented drawer liners. Fast delivery. Reasonable delivery price. Will purchase again in the future.
Helpful Report
Posted 4 years ago
Thanks for the super review Kathryn, as a small company it is really appreciated. Glad to hear that you will be back in the future, we often have new drawer liner designs in and lots of other lovely items too. Thanks, Graham.
Posted 4 years ago
Came across this company by accident when searching on line and they had exactly the product I was looking for. Delivery was prompt and item is perfect for what I needed. Thank you
Helpful Report
Posted 4 years ago
Thanks for the great review, so glad that you found us! The Roto Socket Adaptors are very popular, they are a useful little gadget to have. Do come back to browse what other lovely items we sell. We have a great range and lots of lovely gift ideas. Thanks, Graham.
Posted 4 years ago
Dear Graham I am afraid I can’t write a review about the product as it hasn’t arrived. It’s been 7 days since I placed the order,
Helpful Report
Posted 4 years ago
Sorry to hear that your order has not yet arrived. It was dispatched on 20th July via Royal Mail 48hr delivery. In these challenging times we have found that in some areas Royal Mail are taking around 7 working days to deliver. If it hasn't arrived in the next couple of days, please email us at customerservice@thegardenfragrancecompany.co.uk and we will sort it out for you. Thanks for your patience, Graham.
Posted 4 years ago
Quick delivery. Well packed goods. Will use again
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
I bought a 60ml pot of Cotswold Lavender Foot Gel and it arrived safely and promptly. The product is bright blue and stains your finger(nail)s - temporarily - so I have to wear a plastic glove to apply! It does not have a distinctive fragrance or effect, but is mildly refreshing on the feet.
Helpful Report
Posted 4 years ago
Thank you for the feedback and your review. As a small company it is useful to see what our customer's think. I haven't heard anyone mention the fingernail staining before - glad it's only temporary! We have lots of positive feedback on the foot gel, keep using it and hopefully you will notice the positive effect it has. Thanks, Graham.
Posted 4 years ago
Excellent service
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Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Great price and speedy delivery. Will use the company again and will highly recommend to others
Helpful Report
Posted 4 years ago
Thanks for the positive feedback Lindsey, as a small company we try to be as price competitive as possible and we offer the best service we can. It's great to hear that you would recommend us to others - please do! Thanks, Graham.
Posted 4 years ago
Servicequickgoodsqualitynocomplaints
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
Very keen pricing and a nice, easy to use site. That's all anyone needs!
Helpful Report
Posted 4 years ago
Thanks for the feedback, as a small company it is really appreciated. We do our best to compete against the bigger players so it's good to know you feel our prices are competitive. Hope you will be back to shop with us again soon! Thanks, Graham.
Posted 4 years ago
Great products, very quick delivery, excellent service !
Helpful Report
Posted 4 years ago
Thanks for the 5 star review, its great to hear what our customer's think and as a small company it means a lot to us. Glad you was happy with our service and hope that you will be back to shop with us again soon. Thanks, Graham.
Posted 4 years ago
The Garden Fragrance Company is rated 4.8 based on 2,086 reviews