The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“I first purchased the foaming hand soap when I was on a coach trip. When I saw that your company sold the same product I was delighted. I can highly recommend the items I purchased.”

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Posted 6 years ago

Hi Joyce, Thank you for the lovely review. Really pleased to hear that you was happy with your goods. We agree the foaming hand soaps are lovely, and not easy to come by. Hope you will be back to shop with us again in the near future. Thanks Lisa x

Posted 6 years ago

“Fast and efficient delivery.”

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Posted 6 years ago

Thank you for the positive feedback on our service. Hope you was happy with your goods and will order from us again in the near future. Thanks Lisa x

Posted 6 years ago

“Great service, speedy delivery would definitely use again. Ordered a jigsaw which was cheaper on this site than anywhere else and was totally satisfied with the experience from beginning to end. I would have no issue recommending this website to friends, family and total strangers 👍”

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Posted 6 years ago

Thanks so much for the lovely review. It's great to hear positive feedback from our customers. We update our jigsaws every 6-8 weeks with new designs and also update the jigsaw sale section so you may find yourself another bargain! We will look forward to your next order. Thanks Lisa x

Posted 6 years ago

“Prompt delivery, good value”

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Posted 6 years ago

Thank you for leaving us a positive review. We hope you will shop from us again in the near future. Thank Lisa x

Posted 6 years ago

“Beautiful Product - Scent gorgeous and packing excellent. Will now buy only from you Kitty”

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Posted 6 years ago

Thanks for the lovely review Kitty! It's great to hear such positive feedback. We do have some lovely ranges to choose from. Hope you will be back soon, we update our ranges every 6-8 weeks, including our sale section so you may find a bargain! Thanks Lisa x

Posted 6 years ago

“Thank you for the quick delivery of my lovely soap and hand cream. Love them both. I would not hesitate to order with you again. Thank you so much.”

Helpful Report

Posted 6 years ago

Thanks for the lovely review. It's great to hear our customers are happy with their orders. We will look forward to your next order, we update our ranges every 6-8 weeks, including our Sale section. Thanks Lisa x

Posted 6 years ago

“Prompt delivery and great puzzle”

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Posted 6 years ago

Thank you for the positive review. Glad that you were pleased with your puzzle. Be sure to visit us again as we regularly update our jigsaws and many are reduced in price to make room for the new ranges. Thanks Lisa x

Posted 6 years ago

“Item was well packaged very fast dispatched and delivery time will be ordering off here again and again”

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Posted 6 years ago

This is great to hear Catherine! Looking forward to your next order. We update our website every 6-8 weeks so be sure to check back fro new ranges and updated sale items. Thanks Lisa x

Posted 6 years ago

“The service was excellent with the goods arriving exactly on time; the quality is second to none and easily as good as more expensive puzzles, and I shall not hesitate to use Garden Fragrance again or indeed to recommend them.”

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Posted 6 years ago

Thanks for leaving such a lovely review Lorraine. we love to hear our customer's feedback. Glad everything was ok with your order, and its great to hear that you would recommend us to friends. We update our online ranges every 6-8 weeks so be sure to visit again soon. Thanks Lisa x

Posted 6 years ago

“Everything I ordered was in stock and arrived quickly. It also was as shown in book.”

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Posted 6 years ago

Thanks for the positive review. We always aim to dispatch goods the next day so you will receive them as quickly as possible. Glad to hear that everything was as you expected and hope you will shop from us again in the near future. Thanks Lisa x

Posted 6 years ago

“Quick, efficient, good price, well packaged.”

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Posted 6 years ago

Thank you for leaving us a positive review. We can't really ask for more other than we hope you will shop from us again in the near future. Thank Lisa x

Posted 6 years ago

“The jigsaw I ordered arrived very quickly, was of very good quality and was fun to do, thank you.”

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Posted 6 years ago

Thanks for the positive review Eileen. We like to hear our customer's feedback. Glad you enjoyed your jigsaw. We update our jigsaw range every 6-8 weeks so be sure to visit us again soon. Lisa x

Posted 6 years ago

“I had seen this item advertised by several other companies but The Garden Fragrance Company was several pounds cheaper. Delivery was excellent, very fast and competitive postage and packing charges. Would definitely buy from them again!”

Helpful Report

Posted 6 years ago

Thank you for such a lovely review. Although we are only a small company we try our best to be price competitive and offer a low postage rate to our customers. Glad all was ok with your order and you was happy with our service. Hope to receive another order from you in the near future. Thanks Lisa x

Posted 6 years ago

“I bought gifts for friends and family, for Christmas, over the phone. My call was answered quickly and politely. Delivery was quick and the items well packed. I bought a couple of unusual items which were a real surprise for the recipients! I am in the process of looking through the catalogue again for family birthday presents. The range of beautiful perfumes, toiletries and practical items is truly amazing (and there are sweet treats!). The catalogue itself is a very handy small size.”

Helpful Report

Posted 6 years ago

Hi Christine, Thanks for such a lovely review. It's great to hear positive feedback from our customers. We agree that we sell a fabulous range of products and many that are not easy to find on the High Street. We update our product ranges every 6-8 weeks so be sure to visit us again soon. Thanks Lisa x

Posted 6 years ago

“Quick delivery. Actually sent an extra puzzle not ordered. So now have two the same.”

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Posted 6 years ago

“I ordered 3 jigsaws. They were delivered very quickly. I must now find time to do them!”

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Posted 6 years ago

Thanks for taking time to leave a lovely review. Glad you found shopping with us efficient and was impressed with our fast delivery. We update our jigsaw ranges every 6-8 weeks so hope to see you shopping with us again soon. Thanks Lisa x

Posted 6 years ago

“Prompt delivery. In good condition”

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Posted 6 years ago

Thanks for taking time to leave a review. Glad you was impressed with our fast delivery. We update our product ranges every 6-8 weeks so hope to see you shopping with us again soon. Thanks Lisa x

Posted 6 years ago

“Easy to order on-line - goods received on time and in perfect condition - thank you”

Helpful Report

Posted 6 years ago

Thanks for taking time to leave a lovely review. Glad you found shopping with us efficient and was impressed with our fast delivery. We update our product ranges every 6-8 weeks so hope to see you shopping with us again soon. Thanks Lisa x

Posted 6 years ago

“Excellent service, the jigsaw puzzles I ordered arrived quickly, well packaged and in fact I ordered another straight away.”

Helpful Report

Posted 6 years ago

Thanks for the positive review. We always aim to dispatch goods the next day so they arrive as quickly as possible. We update our jigsaw range every 6-8 weeks with new designs and have many jigsaws in our sale section. Be sure to shop with us again soon! Thanks Lisa x

Posted 6 years ago

“Delivery was on time, was kept up to date, and was well packaged”

Helpful Report

Posted 6 years ago

Thanks for the positive review - it's always good to hear customer's feedback. We aim to dispatch goods the next day so that they are received as quickly as possible. Hope that you will return to shop with us again in the near future. Thanks Lisa x

Posted 6 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews