The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“I ordered two jigsaw puzzles and a Cath Kidson gift set. All goods were as described, reasonably priced, well packaged, and delivered promptly. I would recommend this company.”

Helpful Report

Posted 4 years ago

Thanks for the great review Heather. Glad to hear that you are happy with your purchases and our service. As a small company we strive to be the best we can. Please come back and order from us again soon, we have lots of beautiful items to tempt you with. Thanks, Graham.

Posted 4 years ago

“Ordered several times now .. always reliable .advice of order/dispatch/delivery .all spot on have had one query and it was sorted immediately .great family firm to deal with .support them!”

Helpful Report

Posted 4 years ago

Thanks for the great review Graham. Glad to hear that you are happy with your purchases and our customer service. As a small company we strive to be the best we can. Please come back and order from us again soon, and spread the word! Thanks, Graham.

Posted 4 years ago

“All products are beautifully packaged. A good variety of perfumes. My order went through smoothly and arrived in a very short time. I am sure I will order again in the future.”

Helpful Report

Posted 4 years ago

Thanks for the great review Brenda. Glad to hear that you are happy with your purchases and our service. As a small company we strive to be the best we can. Please come back and order from us again soon, we have lots of beautiful items to tempt you with. Thanks, Graham.

Posted 4 years ago

“I ordered two bubble baths, a soap and a hand cream. All arrived promptly and safely (the parcel smelled delightful). So far I have only used one bubble bath, which was excellent. I look forward to trying the other items. A previous order some months ago had gone astray and I received a prompt replacement although the problem was an error in the address which may well have been my fault.”

Helpful Report

Posted 4 years ago

Thanks for the great review Beryl. Glad to hear that you are happy with your purchases and our customer service. As a small company we strive to be the best we can. Please come back and order from us again soon. Thanks, Graham.

Posted 4 years ago

“The products are unique with perfect quality. The delivery was fast and the response to my enquiry was great.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it is very much appreciated. Glad you was impressed with our products, delivery and customer service. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“If they have what you require, use them for their excellent service.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it means a lot to us as a small company. It's nice to hear customer's recommend us so thank you. Hope you will be back to shop with us again soon. Graham.

Posted 4 years ago

“Quick dispatch and one of the few places to sell what I was after!”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review. As a small company, each review we get really means a lot to us. Inis is one of our best selling ranges as it smells so good! We will always have stocks in so we hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“A very good range of products at competitive prices with excellent customer service and very good delivery times.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Sue. As a small company, each review we get really means a lot to us. We do our best to be good value against the bigger online stores so glad that you feel our prices are competitive. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“As Jigsaw Puzzles are a great passion of mine I've purchased quite a few from The Garden Fragrance Company up to now, their delivery has always been very quick, they always have a good selection in stock therefore I would highly recommended them.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review David. As a small company, each review we get really means a lot to us. We have lots of customers who just come to us for jigsaws so we do our best to keep supplies up and new designs coming through...as you can imagine it's been much harder since the lockdown! Hope you will be back to order with us again soon. Happy puzzling! Thanks, Graham.

Posted 4 years ago

“great range of products and a good service, prompt delivery and value for money.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Lara. As a small company, each review we get really means a lot to us. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“Ordered products I've used before. Site easy to use and order received promptly”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Dilys. As a small company, each review we get really means a lot to us. We will look forward to your next order with us. Thanks, Graham.

Posted 4 years ago

“I cant praise The garden fragrance company highly enough for their performance during lockdown. When hand wash was impossible to get, they had it and they were still delivering within normal timescales. Well done to all. Use them regularly for everyday things and when seeking gifts.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Karen. As a small company, each review we get really means a lot to us. We couldn't ask for a nicer review, it's really made us happy. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Exactly what I wanted speedy delivery”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Judi. As a small company, each review we get really means a lot to us. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“A little company with a big reputation. Range of beautiful products well priced, fast despatch and good customer service. Website is easy to use and the brochure is a visual delight.”

Helpful Report

Posted 4 years ago

Thank you for the lovely 5 star review Valerie. As a small company, each review we get really means a lot to us and this review has put us on cloud 9 this morning! We couldn't ask for anything better. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“Great prices friendly corrrspondence and swift delivery... top marks!”

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Posted 4 years ago

Thank you for the 5 star review Domenico. As a small company, each review we get really means a lot to us. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“Was very pleased with the products. Will certainly keep in mind when looking for something special. Was happy with delivery information.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Marion. As a small company, each review we get really means a lot to us. We update our product ranges every 6 weeks so there is always something new to try. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“Item was well packed and delivered before due date!”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Peter. As a small company, each review we get really means a lot to us. We will pass on your feedback with regards the packaging to our warehouse team. Hope you will be back to order with us again soon. Thanks, Graham.

Posted 4 years ago

“Brilliant service and so quick. I love my Inis shower gel and body cream. Also I get gifts for birthdays and Christmas, all made so easy . Thank you so much Caroline”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Caroline, as a small company we really appreciate it. Inis is one of our best selling ranges, you can't go wrong with that, it smells amazing! Please come back to shop with us again soon. We are always updating our ranges and our Sale section. Thanks, Graham.

Posted 4 years ago

“To a week to arrive which is good in the present climate. Would order again. Half the price it would have been from the manufacturer.”

Helpful Report

Posted 4 years ago

Thanks for the great review, as a small company we really appreciate it. We try our best to compete with the bigger online stores and in most cases we manage to. Pleased to here that we were much cheaper than the other site you looked at. Hope that you will come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very fast and efficient service - would use again !”

Helpful Report

Posted 4 years ago

Thanks for the great review, as a small company we really appreciate it. Please come back to shop with us again soon. We are always updating our ranges and our Sale section. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews