The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Face masks are excellent quality and don’t steam up your glasses! Great service and smooth delivery. Bought other items too, all of which were high quality.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Great to hear the masks are working well for you with your glasses. Please come back and shop with us again soon. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Items came quickly. Mostly for Christmas presents but I will keep some for myself. Love goats milk soap as it is so kind to the skin.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods, we love the Goats Milk Soap too. I'm sure the Christmas gifts will be well received. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“All the products arrived well packaged and on time. The fragrances are so lovely, just what I was hoping for. I will be ordering again when I have used these.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. We are always updating our ranges and fragrances so we hope you will be back to order again soon. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Order arrived in good time so prompt and efficient service. A couple of the items were for Christmas presents so don't know how they will go down yet, but the perfume I ordered for myself was lovely”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jackie, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. I'm sure the Christmas presents will be well received. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“The Fikkerts Hand gel is an alcohol based sanitiser and an excellent product. Also efficient service from the garden Fragrance Co”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. The Fikkerts hand sanitiser is great, we use it here in the office too. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Good quality products and packed carefully and shipped securely.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jeanette, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“A brilliant company,wonderful quality items and such speedy delivery,Thankyou”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Eric, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Great business to deal with .. great catalogue and everything we have ordered always arrive quickly . You get the feeling these folk really care about their business and doing their utmost to keep going .. well done everyone”

Helpful Report

Posted 4 years ago

Thanks for the fantastic 5 star review Graham, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. You are right, we are really trying our best and the team are working really hard in these difficult times. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Beautiful scent and nicely presented. Lovely to source from local UK specialist company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“I would just like to say thank you for ensuring i had my supply of Inis delivered promptly. This is my first time ordering from The Garden Fragrance Company, and i was delighted with the service from easy ordering, right through to quick delivery. Excellent, and will definitely be ordering again. kind regards Joanne, Ayrshire”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Joanne, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Inis is one of our best selling ranges, it smells amazing, so we always try to keep a good stock of the whole range. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Lovely company selling a beautiful and unique fragrance”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jane, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. We are glad to hear that you will be back to shop with us again soon. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“I have not received my purchase yet. I ordered it on 10th November so should have received it by now. Please look into the situation and if necessary refund my Pay Pal account. Thank you.”

Helpful Report

Posted 4 years ago

“The products are first class and despite the obvious problems being experienced today, delivery was prompt. Very satisfactory”

Helpful Report

Posted 4 years ago

“Haven't received the goods yet!!! You're usually great so I'm not sure why the delay ...”

Helpful Report

Posted 4 years ago

Hi Helen, I'm sorry that you haven't yet received your order. It was dispatched on 14th Nov via Royal Mail so it should be with you any day now. Unfortunately due to the current situation Royal Mail are experiencing delays with parcel deliveries in some areas and we are finding they are taking 5-9 working days to be delivered. Thanks for your patience. Graham

Posted 4 years ago

“All good to date, many thanks.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Fabulous service, well packed products and what a speedy delivery THANK YOU 😊”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jennifer, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Great! Will definitely use again in the future”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Mary, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. We are glad to hear that you will be back to shop with us again soon. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“Order arrived safely.Very well packaged.very pleased with quality of products.Purchased as gift for my daughter,who I am sure will be very happy.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Catherine, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“The packs of handkerchiefs arrived quickly and are exactly as shown on the website.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Marguerita, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Please come back and shop with us again soon, we have some lovely Christmas gift ideas and personalised gifts. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

“The order was dealt with efficiently and quickly and I am pleased with all I order. Will use the company again”

Helpful Report

Posted 4 years ago

Thanks for the great review Janet, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. We are so pleased to hear that you will be back to shop with us again. If you are on Facebook, please give our page a 'like' to see our updates on new products and offers. Thanks, Graham

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews