The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pot pourri looks attractive and is nicely scented. My order arrived speedily and in good condition. An attractive product.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and the pot pourri - we sell a lot of it! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“The product is better than expected. Very well made. Just as described.”

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Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and that you was impressed with the wheat warmer. Hopefully it will help ease pains and the lavender scent will help you to relax. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Ordered @ arrived well packaged in good time...excellent service!”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Christine, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Was very pleased with my purchase of hand sanitiser, smelt beautiful. Also arrived very quickly. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and that you was impressed with the hand sanitiser. It does smell really good, unlike some that smell of alcohol. Please come back to shop with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Not very padded! The coat hangers won’t protect my jumpers very well. My previous padded hangers have twice as much padding, dissapointed”

Helpful Report

Posted 4 years ago

“Ordering was very easy and delivery quick. I would order again.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Anne, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Jigsaw ariving very quickly pleased with purchase”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Pat, as a small company we really do appreciate it. Glad to hear that you was happy with our service and we hope you will enjoy completing the jigsaw. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“First class company. Beautifully packaged. Excellent products.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Please come back and shop with us again, we will have lots of new Christmas gift lines available very soon. Thanks, Graham

Posted 4 years ago

“I first came across the Garden Fragrance Company whilst trying to find lavender hand cream. I ordered some and have been delighted with it. More recently, whilst washing my hands (for 20 seconds - note: sing Incy Wincy Spider, it lasts about that long) I realised that my hand wash wasn’t really soapy. So back I went to the Garden Company Website and ordered lots of goodies. Two lots of different hand wash and some hand balm. I received an email telling he they were in their way and the products arrived quickly and well packed. I really like the personal touch of this company and the quality and range of products. I’ll definitely be back.”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Liz, as a small company we really appreciate it. Delighted to hear that you treated yourself with lots of goodies from our site, hope you will enjoy them all. We will look forward to your next order. Don't forget to check out our Sale section for some bargain buys! Thanks, Graham.

Posted 4 years ago

“Love the products on offer will order again shortly”

Helpful Report

Posted 4 years ago

Thanks for the great review, as a small company we really do appreciate it. Glad to hear that you was happy with the range of goods we offer. Please come back and shop with us again, we will have lots of new Christmas gift lines available very soon. Thanks, Graham

Posted 4 years ago

“The order arrived this morning as promised. Very impressed with the speed and way my initial query was dealt with. Shall certainly revisit with the Christmas gift season looming ever closer.”

Helpful Report

Posted 4 years ago

“The perfect Christmas present.”

Helpful Report

Posted 4 years ago

Thanks for the review Marie, as a small company we really do appreciate it. Glad to hear that you was happy with your goods and well done for making an early start on your Christmas shopping! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“First time buying from here and would again, easy, great prices and quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. Glad to hear that you was happy with our service and prices. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Love the body lotion, beautiful fragrance, excellent service, thanks”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Christine, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your body lotion. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Dissapointed as the smell is not strong enough”

Helpful Report

Posted 4 years ago

Thanks for the lovely review, as a small company we really do appreciate it. Sorry to hear that you felt the perfume wasn't strong enough. If it is unused in it's original packaging you may return it for a refund. We hope you will shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“Good service easy ordering prompt delivery”

Helpful Report

Posted 4 years ago

Thanks for the lovely review Jacqui, as a small company we really do appreciate it. Glad to hear that you was happy with our service and delivery. Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

“I love the fragrance of Inis, it reminds me of the ocean, as its smell is fresh,clean and tangy.It is a perfume you can wear any time of day or night.”

Helpful Report

Posted 4 years ago

Thanks for the review Chrissie, as a small company we really appreciate it. Inis smells amazing, it's our best selling range. The scent lasts a long time too. Hope you will be back to sample some of our other lovely goods in the near future. Thanks, Graham.

Posted 4 years ago

“Delivery on time. All items are Christmas presents. Really pleased with them all.”

Helpful Report

Posted 4 years ago

“I received my order quickly and was well packed. One of the items, the shampoo had leaked and was everywhere in the parcel so spent quite a lot of time wiping it off everything. Fortunately did not get on to the hangers but was all over the lavender bags (which smell of nothing even when newly opened) and the boxes. The hangers were the same, lavender smell lasted a day or so and then was gone. The seller is going to replace the leaking shampoo for me!”

Helpful Report

Posted 4 years ago

Thanks for the review, apologies again that your shampoo had leaked. The replacement should be with you very shortly. We hope you will order from us again in the near future. Thanks, Graham.

Posted 4 years ago

“Love this roo fragrance so very pleased to be able to get refills. Swift delivery, easy purchase and great customer service. I'll be back.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Susan, as a small company we really do appreciate it. Glad to hear that you was happy with our service and your goods. Inis is a best seller for us, it smells amazing! Please come back and shop with us again, we will have lots of new Christmas gift lines available soon. Thanks, Graham

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews