The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived on time, and was exactly what I had ordered. However it would have been a good idea to have been told when to expect delivery. I think we have been spoilt by Amazon who are very good at this!”

Helpful Report

Posted 4 years ago

Thanks for the feedback Rodney. We are only a small company and you are right in that our systems don't quite match up to Amazon! You should have received an email to let you know when your order was dispatched from our warehouse (it may have gone in to you spam folder). We use a 48hr delivery service with Royal Mail so in future you can estimate it will arrive 2 days after you receive this email. Thanks, Graham.

Posted 4 years ago

“Found a perfume I love and received delivery incredibly fast! Will use TGFC again and highly recommend”

Helpful Report

Posted 4 years ago

Thanks for the great review Rachel, you are not aloe in loving the Inis range - it's our best selling range and people come back for more all the time! It smells amazing and is long lasting too. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Order speedily delivered and arrived safely”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Easy to use and efficient service.”

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Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Rated them top notch years ago and nothing has changed. Still the go-to company for beauty products and cheap p&p - same price for 1 or 21 items.”

Helpful Report

Posted 4 years ago

Thanks for this lovely review, as a small company it really is appreciated. I will be sure to pass on your comments to the team, they will have a smile on their faces all day. Glad you appreciate the great value P+P rate, we can't offer it for free like the bigger companies but we can keep it low. Thanks, Graham.

Posted 4 years ago

“As always, I'm very pleased with high quality products.”

Helpful Report

Posted 4 years ago

Thanks for the review Jana, as a small company it means a lot to us. Glad you are happy with your items. We hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very easy to order and very quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and a s a small company it means a lot to us. Glad your order arrived quickly. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Every order from this company has arrived promptly, packed beautifully with no wasted space and no errors. I am very impressed so far and was delighted to receive an extra little free gift in my latest package. I would highly recommend this company to anyone and will continue to use it. Well done everyone!”

Helpful Report

Posted 4 years ago

Thanks for the fantastic review Charlotte. As a small company it means a lot to us. I will pass on your lovely comments to the rest of the team. We do our best to offer top class service and so it makes us happy to know you are impressed with us. We will look forward to you next order. Thanks, Graham.

Posted 4 years ago

“The product was what I ordered and arrived very speedily and works!”

Helpful Report

Posted 4 years ago

Thanks for the great review, it's useful to hear what our customers think. The rotosocket adapter is very popular so I'm sure you will find it useful. Hope you will visit us and buy from us again sometime. Thanks, Graham.

Posted 4 years ago

“Quick delivery and lovely quality and smell of the lavender”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Our lavender is top quality from the fields at the Cotswolds, they are in full bloom right now. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“A nice selection of garden themed toiletries at reasonable prices.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company it means a lot to us. We hope you enjoy your toiletries and hope that you will be back to visit us when you need some more. Thanks, Graham.

Posted 4 years ago

“Excellent product and very quick delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Beautiful fragrance, the Slumber spray, is as it says, very relaxing, I love the gentle scent as I drift off to sleep, yes it really works, I haven’t suffered with restless legs since placing the lavender soap in my bed by my legs.....I recommend these products and will definitely be purchasing more.....”

Helpful Report

Posted 4 years ago

Thanks for the great review Teresa, it's fantastic to hear of the success you are having with the lavender products. Our quality lavender is harvested from the fields in the Cotswolds which are actually in full bloom right now. Hope you will be back to order from us again soon. Thanks, Graham.

Posted 4 years ago

“The goods arrived in quite a short time. I had purchased a Ravensburger jigsaw which on completion had 4 pieces in one block missing. We have contacted Ravensburger with a picture of the barcode and jigsaw showing the pieces missing but as yet have not received a reply from them. However, the service from yourselves was very good.”

Helpful Report

Posted 4 years ago

Thanks you for the review, as a small company it means a lot to us. Sorry to hear your jigsaw had a few pieces missing, it does happen but only rarely. Ravensburger have their own procedure that we have to follow and I'm sure they will resolve it for you. Hope it doesn't put you off buying more puzzles, they are a great way to relieve stress and boredom! Thanks, Graham.

Posted 4 years ago

“Quality of goods excellent”

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Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and a s a small company it means a lot to us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“The first time I have brought any goods from them and I was very pleased . Easy to order and pay and arrived within days. The products were well priced and they have a very good selection of products unlike many other sites I looked at . Will certainly use again”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“FIKKERTS GREEN TEA Hand Gel, Lovely smelling sanitiser.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Barrie, it's great to hear what our customers think. This hand sanitiser is proving to be very popular and it does smell good. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Lovely Innis products and excellent service - they arrived within days of ordering”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, it's great to hear what our customers think and as a small company it means a lot to us. Hope you will be back to shop with us again soon, we have just extended our Inis range online so it's worth taking a look. Thanks, Graham.

Posted 4 years ago

“I ordered a treats for my parents who are currently shielding against Covid-19. Thanks for the prompt delivery of quality goods (jigsaw, books). They are thrilled and will be kept bust for many hours.”

Helpful Report

Posted 4 years ago

This is a wonderful review, thanks. As a small company it means a lot to us to get such feedback. Glad that your parents are happy with their gifts. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Great service,swift delivery,highly recommend this company.”

Helpful Report

Posted 4 years ago

This is a wonderful review, thanks Jeremy. As a small company it means a lot to us to get such feedback. We will look forward to your next order. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews