The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01543418546

Write Your review

Tell us how The Garden Fragrance Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased.”

Helpful Report

Posted 7 years ago

Thanks for the review. We add new items to our website every 8 weeks and have a great sale section too if you want to pick up a bargain! Thanks Lisa x

Posted 7 years ago

“Glad to find you online and order products which arrived safely and quickly. Lovely present to give my mother on her birthday.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. We always aim to dispatch goods the next day so customers receive them as quickly as possible. Hope your Mother likes her gift! Thanks Lisa x

Posted 7 years ago

“Easy to order and goods delivered very quickly.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you was happy with our service and delivery. We always aim to dispatch goods the next day so customers receive them as quickly as possible. Thanks Lisa x

Posted 7 years ago

“They have a very excellent range of goods at reasonable peices”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. We add new items to our website every 8 weeks and have a great sale section too if you want to pick up a bargain! Thanks Lisa x

Posted 7 years ago

“THIS IS THE 1ST TIME THAT I HAVE PLACED AN ORDER WITH YOUR COMPANY,BUT WILL NOT BE THE LAST.I WAS EXTREMELY IMPRESSED WITH THE SPEED THAT I RECEIVED MY ORDER AND THE CHOICE OF GOODS IN THE CATALOGUE TO CHOOSE FROM.SO MANY CATALOGUES TODAY SHOW THE SAME THINGS OVER AND OVER AGAIN IN EVERY BOOK,BUT THE GARDEN FRAGRANCE COMPANY HAD ITEMS FOR SALE THAT I HAD NEVER SEEN BEFORE.WELL DONE ! A DEFINATE 10/10 FROM ME.”

Helpful Report

Posted 7 years ago

Thanks for such a lovely review, it's great to hear from happy customers. We will pass your feedback on to the relevant departments. We look forward to your next order. Keep checking our sale section where we have lots of bargains! Thanks Lisa x

Posted 7 years ago

“Lovely product and just as expected, will order again.”

Helpful Report

Posted 7 years ago

Thanks for the review. The Yardley soaps are lovely, they are very popular! Hope you will order from us again soon. Thanks Lisa x

Posted 7 years ago

“Great Service”

Helpful Report

Posted 7 years ago

Thanks for the review. Hope you will order from us again soon. Lisa x

Posted 7 years ago

“Quick delivery. Good range of sounds. Good volume control and range of timer settings”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad you are happy with your Soothing Sounds Dial, they are a popular product for us. Hope you will visit our site again soon. Thanks Lisa x

Posted 7 years ago

“Good service lovely products”

Helpful Report

Posted 7 years ago

Thanks for the review. Keep checking our sale range which is updated every 6 weeks with more fantastic offers! Thanks Lisa x

Posted 7 years ago

“Easy to order on line. Parcel was delivered in good time from ordering. Would be nice to have an email when letting you know when the item had been dispatched.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you found our site easy to order from and our delivery fast. We do send out emails when items have been dispatched so we will check our system. It may be that it went into your junk folder? We always aim to get our orders sent out the next day. Hope you will order from us again soon. Thanks Lisa x

Posted 7 years ago

“The price and delivery costs were very good. I will use your company again.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review Louise. We do try to keep our delivery charges as low as possible with no minimum spend as feel this is most beneficial to our customers. We look forward to your next order. Thanks Lisa x

Posted 7 years ago

“The goods arrived very quickly and in good condition. I have not used these yet but i've used simliar products from The Garden Fragrance Company and like them very much.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you was happy with your order and our service. We hope that you will order from us again in the near future! Thanks Lisa x

Posted 7 years ago

“A really good choice, fair prices and quick service!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Hope you will order from us again soon. Thanks Lisa x

Posted 7 years ago

“Trouble-free ordering system; very prompt dispatch; very prompt, safe arrival. Would buy from again.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad that you received your order promptly, we always aim to dispatch goods the following day so customers receive them as quickly as possible. We look forward to your next order. Thanks Lisa x

Posted 7 years ago

“Extremely efficient firm with friendly customer service department. Great products.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad you were happy with our service and hope you will order from us again in the future. Thanks Lisa x

Posted 7 years ago

“The site was easy to navigate, the products are lovely, well packaged. Enjoyed reading the catalogues too!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review, we love to hear what our customers think and will be sure to pass the feedback on. We hope you will order from us again soon! Thanks Lisa x

Posted 7 years ago

“Lovely product, smooth transaction and speedy delivery, what more could you want? I'll happily buy again.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad you was happy with our service and your goods. We will look forward to your next order! Lisa x

Posted 7 years ago

“You had what I want”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad we had what you were looking for. Hope that you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“I could order presents for male and female birthdays from the one place. And I got £3 off.”

Helpful Report

Posted 7 years ago

Thanks for the review Christine. We have a great selection of gifts for everyone. Check out our range of personalised gifts, there are some lovely things, especially for those that are hard to buy for! Also keep an eye on our sale section which is updated every 6-8 weeks with new lines. You might grab a bargain! Thanks Lisa x

Posted 7 years ago

“The product arrived very quickly. Exactly what I wanted.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad that we had what you wanted and our delivery was fast. We always aim to dispatch goods the next day so customers receive them as quickly as possible. Thanks Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews